Outlook 2013 is all about communication. But it is all about storing and managing information, too. In this lesson, you'll look at three aspects of Outlook that help with these essential tasks. Notes give you a way to keep track of all those little random bits of information that otherwise would end up on scraps of paper all over the place. And speaking of random stuff, you have shortcuts and the Shortcuts Pane. With these, you can effectively create your own custom Folder Pane, one that points to the Outlook items most important to you. Even better, you can use shortcuts to point to stuff that's outside of Outlook, meaning you can organize information that's anywhere on your computer, the company network, even out on the Internet. Finally, you'll begin learning about folders. Folders let you organize the masses of information that you can accumulate in Outlook, while the Folder List lets you find them all again. This discussion lays the groundwork for Lesson 9, where folders are revealed to be a key part of automating your work in Outlook.