Learn essential computer skills for the workplace, including how to troubleshoot PC issues!
If you want to learn touch-typing or improve your existing typing skills, this is the perfect course for you! With the skills you master here, you'll become faster and more confident at the keyboard. By the end of the course, you'll know how to touch-type the alphabetic, numeric, and symbol keys; create, save, and edit word processing documents; and successfully take a timed writing test during a job interview.
Computer Skills for the Workplace
Most jobs today require a working knowledge of certain computer skills. This course is a great introduction to Windows 10 and Office 2016 and is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. When you finish this course, you will have learned why employers consider technological literacy so critical to the success of any organization.
Introduction to PC Troubleshooting
The vast majority of the problems people experience with their computers are completely avoidable, and most can be solved with nothing more than a few minutes of your time. Whether you're a computer newbie or a master, Intro to PC Troubleshooting will show you how to maintain and optimize a Windows PC. So what are you waiting for? Let's troubleshoot - and fix - some PCs!
Suite bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Suite bundles.
There are no prerequisites to take this course.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Scott Jernigan, an A+ and Network+ Certified Technician, holds a Master of Arts degree in Medieval History. He teaches A+ Certification and PC hardware classes. He has taught at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and at the United Nations in New York City. Jernigan has also edited numerous computer books, including the best-selling All in One A+ Certification Exam Guide and the Network+ Certification Exam Guide.
Kathy Van Pelt
Kathy Van Pelt has taught computer courses at a community college for the past 25 years. She specializes in Microsoft Office applications, Google Drive and Google Applications, the Windows and Mac operating systems, and keyboarding. She spent seven years teaching word processing and business classes at a private business college and loves being in the ever-evolving educational field.
Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.
Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.