Managing difficult people is one of the most common challenges supervisors face. Many teams fail because they can’t overcome common obstacles that create an atmosphere where they make poor decisions. The top two issues most teams face include:
1. Bandwagon effect: When teams make decisions this way, most of the members decide to go along to get along. You’ll know this is happening if you see that:
- The team is considering only a couple of alternatives.
- Nobody on the team is willing to thoroughly discuss alternatives to the first suggestions people offer.
- Team members punish other team members (with looks, gestures, or words) for expressing opinions.
2. Escalation of commitment: If team members initially favor a certain solution, they believe the situation is better than it really is. The team persists in devoting money and time to implementing the project as first conceived. Many times, escalation of commitment doesn’t become obvious until it’s too late.
Want to learn more about managing difficult people, and dealing with these and other obstacles? Enroll in Building Teams That Work today.