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This online training program prepares students for the Microsoft Certified Solutions Associate (MCSA) Windows 7 certification. This MCSA certification is the ideal way to demonstrate ability to identify the cause and resolution of desktop application, network, and security issues. It helps validate ability to support and maintain systems and mobile devices that run Windows 7.
This online certificate program is offered in partnership with major colleges, universities, and other accredited education providers.
This online training program prepares you for the Microsoft Certified Solutions Associate (MCSA) Windows 7 certification. This MCSA certification is the ideal way to demonstrate the ability to identify the cause and resolution of desktop application, network, and security issues. It helps validate the ability to support and maintain systems and mobile devices that run Windows 7. You will also receive instructions that help prepare you for the Microsoft 70-680 and 70-685 certification exams. By the end of this program, you will know how to perform the following functions within the Windows 7 environment:
Impress employers by updating your technical support skills. In this program, you will prepare for the Microsoft Windows 7- Configuring (70-680) and Windows 7-Enterprise Desktop Support Technician (70-685) certification exams, as you learn to configure systems and resolve desktop application, network, and security issues in a Windows 7 environment.
Microsoft Certified Solutions Associate (MCSA): Windows 7 includes two courses, Windows 7 Configuring and Windows 7 Enterprise Desktop Technician. These courses will train you to support Windows 7 end users and support and maintain systems and mobile devices that run Windows 7.
The lessons in this program combine in-depth information with simulated labs that give you hands-on practice that will help you develop the skills you need. You will also receive two textbooks: Self-Paced Training Kit (Exam 70-680): Configuring Windows 7 by Microsoft Press, and Self-Paced Training Kit (Exam 70-685): Windows 7, Enterprise Desktop Support Technician (Pro - Certification) by Microsoft Press.
Upon registering, you will receive twelve (12) months to complete this program.
Two textbooks are included in your tuition:
This program can only be taken on a PC. You will need Internet Explorer version 8 or higher. You will also need Windows XP, Vista, or 7. In addition, you will need Adobe Flash and Adobe Reader.
This program is compatible with Windows 8/ Internet Explorer 10, as long as the following criteria is met:
This program is ideal for you if you have six (6) to twelve (12) months of experience supporting end users of a desktop operating system and would like to become highly proficient in providing technical support in a Windows 7 environment.
Chris Lobban has industry experience with an extensive range of hardware and software solutions. Before working as an instructor, he worked both in a help desk environment and as a quality assurance analyst. He received his formal training as a computer networking and technical support specialist at Seneca College. Chris has earned CompTIA A+, Network+, Server+, and Security+ credentials, as well as Microsoft MCSE (Windows Server 2003), MCSA (Windows Server 2003), MCDST (Windows XP), and MCITP Enterprise Desktop Support Technician (Windows 7) credentials. He is a Microsoft Certified Trainer (MCT) and a CompTIA Certified Technical Trainer (CTT+).
1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Most programs allow you 180 days after your register to complete them.
3. Do I have to buy additional materials?
No, all the materials are included.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. Can I use a Mac?
No, this program must be taken on a PC.
10. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
11. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
12. How do you do the applied labs if you don’t have equipment?
The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.
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