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George Mason University
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Learn how to create, format, and secure professional and creative messages using Microsoft Outlook 2010, while preparing for certification.
The Microsoft Outlook 2010 Certification Training Program is part of the Microsoft Business Certification program: Microsoft Office Specialist (MOS). MOS certification is the globally recognized standard for validating expertise with the Microsoft Office 2010 suite.
Certification can help you differentiate yourself in today’s competitive job market, broaden your employment opportunities, garner greater earning potential, and advance in your current job. In this program, you'll cover all the topics you need to master to take the Microsoft Office Outlook 2010 (Exam 77-884) certification test, including:
The Microsoft Office Specialist program is the only comprehensive, performance-based certification program approved by Microsoft to validate business computer skills using Microsoft Office 2010: Excel, Word, PowerPoint, and Outlook. When you use Approved Courseware for the Microsoft Office Specialist programs, you know you’re using the very best study materials available.
This program allows you 180 days or six (6) months for completion.
This program can only be taken on a PC. It is not compatible with a Mac. It is compatible with the Windows XP and later operating systems and IE 7 and later browsers. You need a high-speed Internet connection and e-mail account. You should also have the following full-retail version Microsoft Office 2010 Products already installed: Outlook and Word.
It is recommended that you use the latest version of Internet Explorer in place of other Web browsers.
Adobe Flash Player and Adobe Acrobat Reader are required for this program.
Click here to download the Acrobat Reader.
Click here to download the Flash Player.
All materials for this program are available online.
The following textbook is available to download in the lessons:
To enroll in the Microsoft Outlook 2010 program, you should have basic computer skills and be comfortable using an Internet browser and selecting commands from a menu or toolbar. You should be able to manage files, including saving, updating, and backing up files.
This program is for you if you’re an office worker, manager, entrepreneur, or other professional who wants to start using advanced Microsoft Outlook skills immediately. This program is also suitable for you if you’re looking to learn about this software and expand your job possibilities.
Clair Dickinson has a B.S. in secondary English education from Eastern Michigan University. She currently works as an online course facilitator in a lab setting, working with students taking courses towards their high school diploma. She also completed her Graduate Certificate in Educational Media and Technology through Eastern Michigan University Online, doing all of the work online.
She earned the Microsoft Office 2010 Master certification by passing the tests for Word, Excel, PowerPoint, and Outlook 2010. In addition, she has Microsoft Word 2003 Expert level certification. She has used every version of Office since 1995 and still enjoys finding new ways to use the software.
In her spare time, Clair writes short crime stories and chases after her young son.
Elizabeth Ann Nofs is the designer and developer of the Computer Mama guides. Her research on how men and women approach computer learning provided the foundation for the Comma Method of training, as well as The Computer Mama Show, a pilot produced with WFUM/TV28 (PBS), Flint, Michigan.
She’s the author of 44 books, including: The Computer Mama Guide to Computers (2001), The Comma Method of Computer Training (2003), The Comma Teachers Edition (2003), and The Complete Computer Guide (2005) and the Complete Computer Guides for Microsoft Office 2007 and Office 2010 (MOS) certification training
Elizabeth received her B.A. degree in biology from the University of Michigan, Ann Arbor.
By completing the Microsoft Outlook Online Training Program, you’ll know how to:
Students who wish to prepare for Microsoft Certification Exam 77-884: MOS: Microsoft Office Outlook 2010 will find beginning through advanced lessons that demonstrate these required MOS topics.
Learn basic to advanced skills in the Microsoft Outlook 2010 online program, while you prepare for certification. You will discover how to create and format outgoing messages, track and respond to incoming messages, manage the Inbox with Rules and Quick Steps, create appointments and tasks, and more! This program is part of the Microsoft Business Certification program: Microsoft Office Specialist (MOS).
1. Can I register for programs if I am an international student?
Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.
2. How long does it take to complete a program?
3. Do I have to buy additional materials?
You must have the Microsoft Outlook 2010 software already installed on your computer before taking this program. This course cannot be completed with the Microsoft Outlook Express, which comes free on new PCs. This course requires the full retail version of Outlook 2010.
4. Can I get financial assistance?
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.
5. What happens when I complete the program?
Upon successful completion of the program, you will be awarded a certificate of completion.
6. Am I guaranteed a job?
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
7. Who will be my instructor?
Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.
8. What software or hardware do I need in order to take online programs and what are the system requirements?
In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.
9. Can I use a Mac?
No, you must access this program from a PC or IBM-compatible computer.
10. How can I get more information about the program?
If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at 1-855-520-6806. We will answer your questions promptly.
11. When can I start the program?
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
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