Communicating successfully depends on effective use of communication strategies and behaviors. Words, facial and body movements, tone of voice, even clothing and situation, all form an intricate symbol system that must be quickly translated by those who want to communicate.
It has been said that there is no communication unless a mutual sharing of meaning takes place. It has also been said that one cannot NOT communicate. These two ideas seem to oppose one another, but they are two sides of the same coin. A smile can have many meanings. And so can silence.
This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn.
This course explains and explores concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences.
Examples, graphics, and theoretical models help clarify communication topics and simplify the process for effective communication in family, personal, and professional situations.
Communicating is necessary. Knowing how to do it well is personally satisfying and professionally wise.
About The Instructor
Laurel Bragstad combines her understanding of communication theory and human relationships to design curriculum in interpersonal communication, public speaking, journalism, persuasion, and theory and research. With a Master of Arts degree in interpersonal communication and rhetoric, she has taught a wide range of courses to undergraduate and graduate students. Her publications include several articles in ETC: The Journal for the International Society of General Semantics, a chapter in Classroom Exercises for General Semantics (published by the International Society of General Semantics), and a novel entitled In the Comfort of Shadows.