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Administrative Professional with Microsoft Office 2013 Master

The Administrative Professional with Microsoft Office 2013 Master training course teaches the basic and necessary skills to work as an Administrative Professional, including the proficiencies required to work with four major Microsoft Office programs: Word, Excel, PowerPoint, and Outlook. The course also prepares you for the Microsoft Certification Exams 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), and 77-423 (Outlook).

You will learn essential skills including how to work in a modern professional office, how to maintain a professional image, personal and professional ethics, communication essentials, technology basics, records and financial management, event planning and travel, and how to achieve career advancement. You will also learn advanced level skills in Microsoft Word, Excel, PowerPoint, and Outlook 2013.

6 Months / 445 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Eastern West Virginia Community and Technical College

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method


Self-Paced. Study on your own schedule

Contact Us for additional information

Administrative Professional with Microsoft Office 2013 Master

Contact Us

Details + Objectives

Course Code: GES842

What You Will Learn
  • Learn the fundamentals of business communication and etiquette
  • Master Excel, Word, PowerPoint, and Outlook
  • Understand how to manage time, calendars, and stress
  • Learn how to organize records and data
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 445 course hours
How you will benefit
  • Gain confidence in your ability to communicate in a business environment, both written and verbally
  • Master the Microsoft Office Suite and jump-start your career as an administrative professional
  • Understand the job market and create a job search plan to seek employment following the course’s conclusion


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Understand how to operate Microsoft Excel, from introductory to advanced user methods. You’ll learn how to enter data, format worksheets, input formulas, and utilize data visualizations.


Create Microsoft Word documents that can be used in a professional capacity. Understand how to input text and images, change the document’s formatting, and review and collaborate between documents and users.


Learn how to create PowerPoint presentations that range from basic to advanced effects. You’ll understand how to input tables, charts, and diagrams, while also mastering special effects.


Master Microsoft Outlook. Understand how to send messages, organize a calendar and inbox, and work with multiple email accounts.

Administrative Professional Intro

Learn what to expect from a traditional workplace environment. This section of the course will cover acceptable workplace behavior, communication essentials, technology basics, and how to manage records and financial documents at the office.

Administrative Professional Advanced

Discuss career advancement opportunities in your chosen field and dive deeper into customer service and communication skills. Understand how to set and achieve goals while simultaneously interacting with unexpected stresses on the job.


Introduction to Microsoft Excel 2013

  1. Creating a Microsoft Excel Workbook
  2. The Ribbon
  3. The Backstage View (The File Menu)
  4. The Quick Access Toolbar
  5. Entering Data in Microsoft Excel Worksheets
  6. Formatting Microsoft Excel Worksheets
  7. Using Formulas in Microsoft Excel
  8. Working with Rows and Columns
  9. Editing Worksheets
  10. Finalizing Microsoft Excel Worksheets
  11. Microsoft Excel (2013) New Features
  12. Introduction to Microsoft Excel 2013 Exam

Intermediate Microsoft Excel 2013

  1. Advanced Formulas
  2. Working with Lists
  3. Working with Illustrations
  4. Visualizing Your Data
  5. Working with Tables
  6. Advanced Formatting
  7. Microsoft Excel (2013) New Features
  8. Intermediate Microsoft Excel 2013 Exam

Advanced Microsoft Excel 2013

  1. Using Pivot Tables
  2. Auditing Worksheets
  3. Data Tools
  4. Working with Others
  5. Recording and Using Macros
  6. Random Useful Items
  7. Microsoft Excel (2013) New Features
  8. Advanced Microsoft Excel 2013 Exam

Microsoft Excel 2013 Final Exam


Introduction to Microsoft Word 2013

  1. Creating a Microsoft Word Document
  2. The Ribbon
  3. The File Tab
  4. The Quick Access Toolbar
  5. Formatting Microsoft Word Documents
  6. Editing Documents
  7. Finalizing Microsoft Word Documents
  8. Introduction to Microsoft Word 2013 Exam

Intermediate Microsoft Word 2013

  1. Advanced Formatting
  2. Working with Tables
  3. Working with Images
  4. Page Layout
  5. Working with Illustrations
  6. Viewing Your Document(s)
  7. Intermediate Microsoft Word 2013 Exam

Advanced Microsoft Word 2013

  1. Working with Long Documents
  2. Reviewing and Collaborating on Documents
  3. Comparing and Combining Documents
  4. Managing Mailings
  5. Protecting Documents
  6. Random Useful Items
  7. Advanced Microsoft Word 2013 Exam

Microsoft Word 2013 Final Exam


Introduction to Microsoft PowerPoint 2013

  1. Creating a PowerPoint Presentation
  2. The Ribbon
  3. The Quick Access Toolbar
  4. The File Tab
  5. Formatting Microsoft PowerPoint Presentations
  6. Working with Images
  7. Working with Tables and Charts
  8. Finalizing Microsoft PowerPoint Presentations
  9. Introduction to PowerPoint 2013 Exam

Advanced Microsoft PowerPoint 2013

  1. Customizing Presentations
  2. Presentation Masters
  3. Working with Special Effects
  4. Using SmartArt
  5. Multimedia
  6. Setting up the Slide Show
  7. Outlines and Slides
  8. Sharing and Securing a Presentation
  9. Advanced PowerPoint 2013 Exam

PowerPoint 2013 (MOS) Final Exam


Introduction to Microsoft Outlook 2013

  1. The Outlook Interface
  2. Performing Popular Tasks in Outlook
  3. Working with Messages
  4. Working with the Calendar
  5. Organizing Contacts
  6. Introduction to Microsoft Outlook 2013 Exam

Advanced Microsoft Outlook 2013

  1. Working with Tasks and Notes
  2. Using Signature and Themes
  3. Managing Your Inbox
  4. Working with Multiple Email Accounts
  5. Advanced Microsoft Outlook 2013 Exam

Microsoft Outlook 2013 Final Exam


Administrative Professional

  1. The Dynamic Workplace
  2. Workplace Behaviors
  3. Communication Essentials
  4. Technology Basics
  5. Records and Financial Management
  6. Meetings and Travel
  7. Career Advancement
  8. Administrative Professional Exam
  9. Customer Service Basics
  10. Developing Responsible Customer Service Skills
  11. Developing Verbal and Nonverbal Communication
  12. Customer Service Best Practices
  13. Attracting Loyal Customers
  14. Customer Service Exam
  15. Become an Expert in Time Management
  16. Microsoft Outlook and Time Management
  17. Understanding the Importance of Goal Setting
  18. Creating a Strategy to Achieve Smart Goals
  19. Implementing by Building a Support System
  20. Sustaining Goal Setting for Success
  21. Goal Setting and Time Management Exam
  22. The Impact of Unhealthy Personalities
  23. Understanding People
  24. Communication
  25. Setting Boundaries
  26. Handling Conflict
  27. Working with Difficult People Exam
  28. Major Functions and Forms of Business Writing
  29. Writing and Communication Guidelines
  30. Email and Instant Messenger
  31. Letters, Documents, and Proposals
  32. More Writing Tips
  33. Business Writing Exam
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Instructors & Support

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts.

She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.


Prerequisites / Requirements


There are no prerequisites to take this course, however you must have familiarity with using a personal computer and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer, and manage files and folders.


Hardware Requirements: 

  • This course must be taken on a PC. A Mac is not compatible.

Software Requirements: 

  • Windows 10 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Microsoft Office Professional 2013 Suite or Microsoft Office Professional Plus 2013 Suite (not included in enrollment). You can also use the 2016 version, but it is not recommended as there may some differences and you may be unable to properly complete exercises.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online. Manuals are included as downloadable PDFs throughout the course.

About Certification


Microsoft is a global leader in software development and technology solutions. Microsoft programs such as Excel, Word, Outlook, and PowerPoint are used both at home and at work. Microsoft provides certifications in these programs that range from beginner to expert level, helping professionals realize their full potential. Whether you want to learn a single program or the entire Office Suite, completing a Microsoft-certified course is the first step. 



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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.

Does this course prepare me to take Microsoft Office certification exams?

Yes, this course helps prepares you to take Microsoft certification exams 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), and 77-423 (Outlook). Exams are typically performance-based and require testers to use the software programs to complete tasks they are likely to see on the job. Each exam will take approximately 90 minutes to complete.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more:

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.

What will I do as an administrative professional?

As an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.

What is a Microsoft Office master?

A Microsoft Office Master is a professional who has demonstrated proficiency in the Microsoft Office Suite of software. This includes passing certification exams related to Microsoft Word, Excel, PowerPoint, and Outlook. According to a research study conducted by Microsoft, entry-level professionals who obtain the Microsoft Office certification can earn up to $16,000 more per year than those without certification.

What is Microsoft Word used for?

Microsoft Word is a word-processing software that is used to create documents such as letters, reports, brochures, and more. The technology will help you with spelling and grammar suggestions so you know you are always putting your best foot forward. There are also thousands of templates that will help you create any type of document you need to create as an administrative professional with confidence.

What can I do with Microsoft Excel?

Microsoft Excel is software that allows you to organize data and create spreadsheets. You can also use the course to perform calculations using formulas, create charts and graphs to present information, and forecast future events based on past trends. Microsoft Excel provides administrative professionals with a tool that can be used to quickly and accurately present data in a professional way — adding value by helping others understand pertinent information.

What is Microsoft PowerPoint used for?

Microsoft PowerPoint is a tool used to create professional looking presentations. You’ll feel confident in your ability to present your ideas with great design, animation, models, icons, and other visual representations. You can even insert presentation notes on each slide so you’ll never lose your place or forget what you’re supposed to say during a presentation. This is the perfect tool for administrative professionals who may design presentations that others in their organization will be responsible for giving.

Why do I need to know Microsoft Outlook?

Microsoft Outlook provides an integrated view of your professional email, calendars, contacts and files. This is a great tool for any administrative professional who needs to manage scheduling and communication with and for others in their organization.

What education do i need to become an administrative professional?

For most administrative professional positions you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this Administrative Professional with Microsoft Office Master. There is a lot of competition for good administrative professional jobs so getting formal training and earning a certification like Microsoft Office Master will put you ahead of the competition and make you more desirable to employers.

Are administrative professionals in demand?

Yes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.

Where do administrative professionals work?

Administrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.   

What qualities should a good administrative professional have?

In order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you’ll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you’re assigned. Finally, you’ll need to know how to provide good customer service.

What type of businesses use Microsoft Office products?

Microsoft Office products are used by 1.2 billion organizations worldwide in virtually every industry. It doesn’t matter is you work for a small business, large enterprise, educational institution, government organization, or nonprofit; the Microsoft Office Suite has a software product designed to help you run your business more efficiently and professionally. By learning the functions of this suite of products and earning certification, you will add value to any employer in any type of organization.

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