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ed2go Business Administrative Administrative Professional with Microsoft Office Specialist 2013
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Administrative Professional with Microsoft Office Specialist 2013

To be a successful administrative professional, you must possess skills to handle a wide variety of workplace tasks and scenarios. This course provides training across a variety of skills necessary for this field. Microsoft Office 2013 skills are important skills to have in any profession or workplace. Being able to work with Office programs is a must in today's workplace whether you are preparing for an entry-level position or are an experienced professional. Developing skills and experience working with Microsoft Word, Excel, PowerPoint, Outlook, and Access will allow you to work independently and efficiently solve problems.

The Administrative Professional with Microsoft Office Specialist 2013 training course prepares you for the Microsoft Office Specialist Certification Exams 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), 77-423 (Outlook), and 77-424 (Access). The material is presented in a step-by-step manner, and you will learn by completing readings and hands-on exercises, in addition to watching video presentations. The course also includes quizzes and exams, so you can assess your skills at regular intervals. Through these methods, you will learn essential introductory and advanced Office skills across Microsoft Office’s Word, Excel, PowerPoint, Outlook, and Access programs.

6 Months / 455 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Triton College

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method


Self-Paced. Study on your own schedule

Contact Us for additional information

Administrative Professional with Microsoft Office Specialist 2013

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Details + Objectives

Course Code: GES844

What You Will Learn
  • Learn how to work as an administrative professional
  • Understand how to operate computers and basic office technology
  • Master the Microsoft Office Suite
  • Identify causes of workplace stress and how to handle them
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 455 course hours
How you will benefit
  • Develop a professional vocabulary that will allow you to thrive in any office setting
  • Become fully prepared for Microsoft Office Specialist Certification Exams: 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), 77-423 (Outlook), and 77-424 (Access)
  • Jump-start your professional career by learning about workplace ethics, how to maintain a professional demeanor, communication essentials, and technology basics


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Administrative Professional

Learn the fundamentals of what it takes to succeed in a business setting. Understand the basics of office technology, how to further your career, and best practices for time management.

Microsoft Excel

Cover the basic functions of Microsoft Excel. You’ll learn how to enter date, format worksheets, and use formulas. Move on to intermediate and advanced offerings of the software, including working with lists and illustrations, recording and using macros, and understanding new features.

Microsoft Word

Create a Microsoft Word document and learn how to input text and images, how to edit documents, and the various functions of the toolbar. Continue on to intermediate and advanced Word functions, including protecting documents, how to manage mailings, and comparing and combining documents.

Microsoft PowerPoint

Learn how to create a PowerPoint presentation. Use basic functions to format presentations, add text and images, and more. You’ll also cover advanced functionality like using special effects, incorporating SmartArt, and how to share and secure a presentation.

Microsoft Outlook

Understand Microsoft Outlook and how to best use its functions. In addition to learning basic messaging techniques, learn how to organize contacts, work with the calendar, use a signature or theme, and how to work within multiple email accounts.

Microsoft Access

Receive an overview of the Microsoft Access user interface and learn the fundamentals. You’ll cover tables, queries, forms, reports, macros, and more.


Administrative Professional

  1. The Dynamic Workplace
  2. Workplace Behaviors
  3. Communication Essentials
  4. Technology Basics
  5. Records and Financial Management
  6. Meetings and Travel
  7. Career Advancement
  8. Administrative Professional Exam
  9. Customer Service
  10. Goal Setting and Time Management
  11. Working with Difficult People
  12. Business Writing
  13. Administrative Professional Final Exam


Introduction to Microsoft Excel 2013

  1. Creating a Microsoft Excel Workbook
  2. The Ribbon
  3. The Backstage View (The File Menu)
  4. The Quick Access Toolbar
  5. Entering Data in Microsoft Excel Worksheets
  6. Formatting Microsoft Excel Worksheets
  7. Using Formulas in Microsoft Excel
  8. Working with Rows and Columns
  9. Editing Worksheets
  10. Finalizing Microsoft Excel Worksheets
  11. Microsoft Excel (2013) New Features
  12. Introduction to Microsoft Excel 2013 Exam


Intermediate Microsoft Excel 2013

  1.  Advanced Formulas
  2. Working with Lists
  3. Working with Illustrations
  4. Visualizing Your Data
  5. Working with Tables
  6. Advanced Formatting
  7. Microsoft Excel (2013) New Features
  8. Intermediate Microsoft Excel 2013 Exam


Advanced Microsoft Excel 2013

  1. Using Pivot Tables
  2. Auditing Worksheets
  3. Data Tools
  4. Working with Others
  5. Recording and Using Macros
  6. Random Useful Items
  7. Microsoft Excel (2013) New Features
  8. Advanced Microsoft Excel 2013 Exam
  9. Microsoft Excel 2013 Final Exam


Introduction to Microsoft Word 2013

  1. Creating a Microsoft Word Document
  2. The Ribbon
  3. The File Tab
  4. The Quick Access Toolbar
  5. Formatting Microsoft Word Documents
  6. Editing Documents
  7. Finalizing Microsoft Word Documents
  8. Introduction to Microsoft Word 2013 Exam


Intermediate Microsoft Word 2013

  1.  Advanced Formatting
  2. Working with Tables
  3. Working with Images
  4. Page Layout
  5. Working with Illustrations
  6. Viewing Your Document(s)
  7. Intermediate Microsoft Word 2013 Exam


Advanced Microsoft Word 2013

  1. Working with Long Documents
  2. Reviewing and Collaborating on Documents
  3. Comparing and Combining Documents
  4. Managing Mailings
  5. Protecting Documents
  6. Random Useful Items
  7. Advanced Microsoft Word 2013 Exam
  8. Microsoft Word 2013 Final Exam


Introduction to Microsoft PowerPoint 2013

  1. Creating a PowerPoint Presentation
  2. The Ribbon
  3. The Quick Access Toolbar
  4. The File Tab
  5. Formatting Microsoft PowerPoint Presentations
  6. Working with Images
  7. Working with Tables and Charts
  8. Finalizing Microsoft PowerPoint Presentations
  9. Introduction to PowerPoint 2013 Exam


Advanced Microsoft PowerPoint 2013

  1. Customizing Presentations
  2. Presentation Masters
  3. Working with Special Effects
  4. Using SmartArt
  5. Multimedia
  6. Setting up the Slide Show
  7. Outlines and Slides
  8. Sharing and Securing a Presentation
  9. Advanced PowerPoint 2013 Exam
  10. PowerPoint 2013 (MOS) Final Exam


Introduction to Microsoft Outlook 2013

  1. The Outlook Interface
  2. Performing Popular Tasks in Outlook
  3. Working with Messages
  4. Working with the Calendar
  5. Organizing Contacts
  6. Introduction to Microsoft Outlook 2013 Exam


Advanced Microsoft Outlook 2013

  1. Working with Tasks and Notes
  2. Using Signature and Themes
  3. Managing Your Inbox
  4. Working with Multiple Email Accounts
  5. Advanced Microsoft Outlook 2013 Exam
  6. Microsoft Outlook 2013 Final Exam


Introduction to Microsoft Access 2013

  1. Quick Overview of the Access User Interface
  2. Fundamentals
  3. Tables and Their Views
  4. Tables
  5. Queries
  6. Forms
  7. Reports
  8. Optional: Databases and Access Terms
  9. Introduction to Microsoft Access 2013 Exam


Advanced Microsoft Access 2013

  1. Relationships
  2. Queries
  3. Table Functions
  4. Forms
  5. Reports
  6. Macros
  7. Completing the Desktop Application
  8. Advanced Microsoft Access 2013 Exam
  9. Microsoft Access 2013 Final Exam
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Instructors & Support

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts.

She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.


Prerequisites / Requirements


There are no prerequisites to take this course, however you must have familiarity with using a personal computer and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer, and manage files and folders.


Hardware Requirements: 

  • This course must be taken on a PC. A Mac is not compatible.

Software Requirements: 

  • Windows 10 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Microsoft Office Professional 2013 Suite or Microsoft Office Professional Plus 2013 Suite (not included in enrollment). You can use the 2016 version, but it is not recommended as there may some differences and you may be unable to properly complete exercises.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins. 


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online. Manuals are included as downloadable PDFs throughout the course.

About Certification


Microsoft is a global leader in software development and technology solutions. Microsoft programs such as Excel, Word, Outlook, and PowerPoint are used both at home and at work. Microsoft provides certifications in these programs that range from beginner to expert level, helping professionals realize their full potential. Whether you want to learn a single program or the entire Office Suite, completing a Microsoft-certified course is the first step. 



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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.

Will this course prepare me for a certification?

Yes. After successful completion of this course, you will receive exam vouchers for the Microsoft Office Specialist Certification exams 77-418, 77-425, and 77-426 (Word), 77-420, 77-427, and 77-428 (Excel), 77-422 (PowerPoint), 77-423 (Outlook), and 77-424 (Access). Exams are typically performance-based and require testers to use the software courses to complete tasks they are likely to see on the job. Each exam will take approximately 90 minutes to complete.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more:

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.

What will I do as an administrative professional?

As an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.

What is a microsoft office specialist?

A Microsoft Office Specialist is a professional who has demonstrated proficiency in the Microsoft Office Suite of software. This includes passing certification exams related to Microsoft Word, Excel, PowerPoint, Access, and Outlook. According to a research study conducted by Microsoft, entry-level professionals who obtain the Microsoft Office Specialist certification can earn up to $16,000 more per year than those without certification.

What is Microsoft Word used for?

Microsoft Word is a word-processing software that is used to create documents such as letters, reports, brochures, and more. The technology will help you with spelling and grammar suggestions so you know you are always putting your best foot forward. There are also thousands of templates that will help you create any type of document you need to create as an administrative professional with confidence.

What can I do with Microsoft Excel?

Microsoft Excel is software that allows you to organize data and create spreadsheets. You can also use the course to perform calculations using formulas, create charts and graphs to present information, and forecast future events based on past trends. Microsoft Excel provides administrative professionals with a tool that can be used to quickly and accurately present data in a professional way — adding value by helping others understand pertinent information.

What is Microsoft PowerPoint used for?

Microsoft PowerPoint is a tool used to create professional looking presentations. You’ll feel confident in your ability to present your ideas with great design, animation, models, icons, and other visual representations. You can even insert presentation notes on each slide so you’ll never lose your place or forget what you’re supposed to say during a presentation. This is the perfect tool for administrative professionals who may design presentations that others in their organization will be responsible for giving.

Why do I need to know Microsoft Outlook?

Microsoft Outlook provides an integrated view of your professional email, calendars, contacts and files. This is a great tool for any administrative professional who needs to manage scheduling and communication with and for others in their organization.

What will I do with microsoft access?

Microsoft Access provides a way to create applications to help you more effectively run your business without being a developer. You can custom design an application or choose from and tailor professionally-designed templates and then share your applications with colleagues to make everyone more productive.

What education do I need to become an administrative professional?

For most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.

What is the average salary of an administrative professional?

The median salary across all office and administrative support positions according to the Bureau of Labor Statistics is nearly $35,000 per year. Your salary will vary depending on the type of administrative job you choose. For example, a financial clerk earns a median salary of $38,680 while a receptionist earns $28,390 and secretaries earn $37,870. According to a research study conducted by Microsoft, entry-level professionals who obtain a certification can earn almost $16,000 more per year than those without certification.

Are administrative professionals in demand?

Yes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.

Where do administrative professionals work?

Administrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.   

What qualities should a good administrative professional have?

In order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you’ll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you’re assigned. Finally, you’ll need to know how to provide good customer service.

What type of businesses use Microsoft Office products?

Microsoft Office products are used by 1.2 billion organizations worldwide in virtually every industry. It doesn’t matter is you work for a small business, large enterprise, educational institution, government organization, or nonprofit; the Microsoft Office Suite has a software product designed to help you run your business more efficiently and professionally. By learning the functions of this suite of products and earning certification, you will add value to any employer in any type of organization.

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