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ed2go Business Administrative Administrative Assistant Applications
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administrative-assistant-training

Administrative Assistant Applications

Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.

Also, discover key management functions such as planning, control, motivation, and organization, discover how to increase creativity. Plus, find out how marketing differs from sales and learn the basics of operations management. This course may help you prepare for the internationally-recognized Certified Administrative Professional® (CAP®) exam offered by the International Association of Administrative Professionals® (IAAP®).

Note: This course is not affiliated with, nor has it been endorsed by, the International Association of Administrative Professionals® (IAAP®).

6 Weeks / 24 Course Hrs
Starting December 11, 2019

Offered in Partnership with your Preferred School

ed2go

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

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Starting December 11 | January 15
Self-Paced

No instructor. Study on your own schedule

Administrative Assistant Applications

Details + Objectives

Course Code: aaa

What You Will Learn
  • Learn the basics of accounting and key accounting terms
  • Understand how financial statements and controls help keep your organization moving in a positive direction
  • Learn the fundamentals of business law, contracts, and the principal-agency relationship
  • Discover ethics and organizational politics
  • Understand the basics of human resources management
How the course is taught
  • Instructor-led or self-paced online course
  • 6-12 weeks to complete
  • 24 course hours
How you will benefit
  • Understand how all areas of a business can affect your administrative assistant responsibilities and activities
  • Become more valuable to your organization as you familiarize yourself with all of its moving parts
  • Open the door to new opportunities as an administrative assistant

Outline

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Change Management and Teams

This lesson will discuss why change is so important, review why people are reluctant to change, and explore strategies that can help you overcome resistance to change. It'll help you establish a winning team and lead you through the stages of recruiting, evaluating, and selecting team members. You'll explore the concepts of a core team, extended team, and the overly important team. The lesson will finish up by discussing the complete performance planning process, including how to address performance problems and how to make reviews more meaningful.

Accounting Basics I

In this lesson and the one that follows, you'll learn accounting and financial concepts and fundamentals to help you increase your readiness to use financial information. You'll gain a strong foundation by learning about the general ledger, by seeing the difference between accounting and bookkeeping, and by investigating the different types of accounting. The lesson will demystify debits and credits and present the accounting equation as a cornerstone of all modern accounting systems.

Accounting Basics II

Now that you've absorbed the basics of accounting, it's time to learn how to apply financial information. You'll start off by reviewing two vital financial statements that you will find at nearly every organization—the balance sheet and the income statement. Next, you'll find out how to account for inventories and then discover the significance of cash flow. By the end of the lesson, you'll clearly understand how sound cash management helps companies stay on the right path.

Business Law I

Administrative assistants need to know the basics of business law. You'll need to have a good grasp of key legal concepts, such as the principal-agency relationship and the basics of contracts. The lesson will start things off by looking at the idea of law, going through an overview of the legal system, and discussing the essence of commercial law. It'll tackle the essentials of contracts, such as the elements and the various types, and finish up by discussing Article 2 of the Uniform Commercial Code.

Business Law II

In this lesson, you'll examine the four most popular organizational forms: sole proprietorship, general partnership, limited partnership, and corporation. You'll learn all about organizational politics, and see that wherever people work together, you'll find politics. The lesson will also touch on business ethics, a critical concept that has received much attention in recent years.

Human Resources Management

In this lesson you'll take a look at human resources management. It's possible that your job responsibilities as an administrative assistant will encompass many or all of the aspects of human resources. Even if you don't have this as a direct responsibility, you may have to interface with or be indirectly involved in aspects of human resources management, working with your company's HR manager. You'll explore employee relations, guidelines for documentation in human resources, and the staffing process. You'll also review conflict resolution, how to hire the right person, and much, much more.

Planning and Control

Life is filled with opportunities, problems, and choices. When you effectively plan and control your activities, and also make timely decisions and solve problems, you become a valued asset. You'll look at the ins and outs of planning because just about everything you do begins with a plan. The lesson will help you learn about the counterpart of planning: control. By the time you finish it, you'll know all about problem solving and be able to apply a model of decision making.

Organizing

Organizing is a critical topic that many companies struggle with. In this lesson, you'll discover how resources are organized so employees can productively perform job duties and complete tasks. You'll begin by studying the purpose of organization and examining several coordinating principles, including authority, power, and span of control. You'll learn the purpose of the staffing function and how to evaluate such key elements as recruitment, selection, appraisal, and development. The lesson will conclude by looking at six different forms of organizational charts.

Leading and Motivating

It's often said that motivation and leadership are two sides of the same coin. It's difficult to have one and not the other. This lesson will begin by defining motivation and exploring four theories of motivation, and then move into leadership. You'll learn about the different types of leadership and discover the difference between delegation and empowerment. You'll also examine creativity and see how you can increase your creativity levels.

Marketing

Most people believe marketing is either advertising or selling. The primary objective in this lesson is to make sure that you clearly understand the distinction between marketing, advertising, and sales. You'll discover what it means to be consumer oriented and learn how to apply the four Ps (product, place, price, promotion) and see how these variables work together to form marketing strategies.

Operations Management

Operations management is one of the unheralded activities at a company. The folks that work in this area don't receive much credit and don't lead a glamorous life. They're the behind-the-scenes people that keep the ball rolling so that customers are happy and the company makes profits. In this lesson, you'll explore the diverse nature of operations management and see how selecting, designing, operating, controlling, and updating play an important role in all operating systems. The lesson will cover such key concepts as forecasting, capacity, and make-or-buy analysis, as well as discussing their importance.

Time Management

You've probably heard the saying "time is money." How you manage your time is the key to your success. Time management is one of the most important skills you as an administrative assistant can develop. If you don't learn how to manage your time, you will not be as effective and efficient and you run the risk of letting down those people who rely on you. In this lesson, you'll learn about the importance of time management and how it can benefit you in your role as an administrative assistant. The lesson will examine the benefits of time management and identify tools and techniques to help you free up more time for work and outside interests.

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Instructors & Support

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Requirements

Requirements

Prerequisites:

Completion of the Administrative Assistant Fundamentals course (or equivalent experience).

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC or Mac device.

Software Requirements:

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.

FAQs

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When can I get started?

Instructor-Led: A new session of each course begins each month. Please refer to the session start dates for scheduling. 

Self-Paced: You can start this course at any time your schedule permits.

How does it work?

Instructor-Led: Once a session starts, two lessons will be released each week, for the 6 week duration of your course. You will have access to all previously released lessons until the course ends.

Self-Paced: You have three-month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.

 

How long do I have to complete each lesson?

Instructor-Led: The interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

Self-Paced: There is no time limit to complete each lesson, other than completing all lessons before your three-month access.

What if I need an extension?

Instructor-Led: The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

Self-Paced: Because this course is self-paced, no extensions will be granted after the start of your enrollment.

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