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ed2go Business Communication Professional Interpreter
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interpreter-certification

Professional Interpreter

This course will enable you to develop the skills necessary to use your knowledge of languages to help other people communicate. You'll start by gaining a clear understanding of what interpreting is; the different interpreting techniques, settings, and delivery modes; and the differences between a career in public services interpreting and other language-related fields. You will also receive a thorough grounding in the principles of ethics and professional conduct as they apply to the interpreting field. In addition, you'll learn how to control the communication flow of an interpreting encounter to ensure that all parties are recognized and heard during the meeting. 

With this solid foundation, the course prepares you for the real world by providing you with practical information to help you gain employment confidently as a public services interpreter. You will also have the option to be listed for free in an employer-searchable directory to jump-start your new career. Once you complete the course, you'll be prepared to embark upon an exciting and rewarding career. As a professional interpreter, you'll often work with immigrants in vulnerable situations, becoming their only communication bridge. You can expect to assist families as they apply for food stamps and Medicaid, help residents set up utility services in a new home, and assist refugees as they complete their applications. You'll find your assignments vary from day to day—sometimes even from hour to hour—and opportunities abound!

6 Months / 40 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

George Mason University

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

Contact Us for additional information

Professional Interpreter

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Details + Objectives

Course Code: GES230

What You Will Learn
  • Become an effective communicator
  • Master listening skills
  • Learn how to transfer information in multicultural situations
  • Develop interpreting-specific skills such as short-term memory retention, shadowing, note-taking, sight-translation, consecutive interpreting, and more
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 40 course hours
How you will benefit
  • Complete the course and be listed for free in an employer-searchable directory
  • Make a difference in the lives of people in need of communication/translation services
  • Spend time in rewarding multicultural situations
  • Gain the confidence and skills needed to kick off your career as a public services interpreter

Outline

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Course Introduction

Understand what language interpreting is and the role of an interpreter. Learn the requirements needed to become an interpreter, and the difference between a certificate, certification, and license in the field.

Basic Concepts of Language Interpreting

Master the fundamental concepts of interpreting. Learn about interpreting remotely, in-person, or over the phone. Review the evolution of interpreting and how interpreters exist within the public service field.

Interpreting Skills and Techniques

Develop interpreting skills including active listening, developing cultural awareness, and refining your listening and memory-retention abilities.

Ethics and Standards

Understand the professional code of ethics that interpreters need to abide by; you’ll cover how to accurately interpret while remaining ethical and honest.

The Business of Interpreting

Learn about interpreting as a business and what it takes to succeed. Understand what it means to work as a freelancer versus what it takes to work as a fulltime interpreter.

Preparing for the Workforce

Conclude the course by preparing yourself to begin searching for jobs. You’ll learn how to create an interview video, build a solid resume, and write a cover letter. Additionally, you’ll discuss different professional associations that could be beneficial for networking.

Details

Home (Introduction)

Learning Styles Assessment Exercise

Module 1: Basic Concepts of Language Interpreting

  1. Basic Concepts: What is language interpreting? What is language translation?
  2. Contrasting the interpretation and translation tasks
  3. Translation and adaptation: Localization and transcreation
  4. What does it take to become a professional interpreter?
  5. Certificate vs. Certification vs. Professional Licensure
  6. Where do interpreters work?
  7. Message delivery: The techniques
  8. Consecutive interpreting video demonstration
  9. Sight translation video demonstration
  10. Review Questions
  11. On-Site interpreting
  12. Remote and Telephonic Interpretation
  13. Telephonic interpreting, continued
  14. Video remote interpreting and video relay interpreting
  15. Sight translation
  16. Vocabulary Game
  17. Review Questions
  18. The Evolution of Interpreting in the Community
  19. The Evolution of Interpreting in the Community: Steps Toward Professional Recognition
  20. The Evolution of Interpreting in the Community: Professional Associations
  21. Public Services Interpreting Drivers
  22. Standards Guiding the Interpreting Profession
  23. Associations: Why are they important?
  24. Module 1 Self-assessment
  25. Resources
  26. Module Feedback

Module 2: Interpreting Skills and Techniques

  1. Preparing yourself for this module
  2. Active listening
  3. Active listening: Suspending yourself
  4. Emotions and Culture
  5. Level of Interest and Objectivity
  6. Capacity to Concentrate
  7. Who you are influences greatly the way you listen and communicate
  8. Listening Exercises: Introduction
  9. Shadowing: Introduction
  10. Short-Term Memory Retention: Visual
  11. Short-Term Memory Retention: Auditory
  12. Note-Taking
  13. Sight Translation: Introduction
  14. Putting It All Together: Interpreting
  15. Module Vocabulary Game
  16. Module 2 Self-Assessment
  17. Resources
  18. Module Feedback

Module 3: Ethics and standards: Expected professional behavior

  1. What are Professional Standards?
  2. The Interpreter's Professional Profile
  3. Accuracy
  4. Acting Ethically and Honestly
  5. Confidentiality
  6. Competence
  7. Neutrality
  8. Reliability
  9. Respect for the Profession
  10. Role Preservation
  11. Scenarios and Exercises
  12. Resources
  13. Module 3 Self-Assessment
  14. Module Feedback

Module 4: The Business of Interpreting

  1. Basic public services interpreting market concepts
  2. The Supply
  3. The Demand
  4. Working as a freelance interpreter
  5. Interview video
  6. Working as a Full-time Interpreter
  7. Interview video
  8. Building a Resume
  9. Formatting a resume
  10. Resume Sample
  11. Writing a Cover Letter
  12. Joining professional associations
  13. Joining online professional directories
  14. Continued Education
  15. Resources
  16. Module Feedback
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Instructors & Support

Rocío Txabarriaga, MA

Rocío Txabarriaga, MA is vice president of Content Development and co-founder of the Virginia Institute of Interpreting. She is responsible for course planning, development, validation, and maintenance. Ms. Txabarriaga has over 20 years of experience in language services and international business management ranging from independent consulting to senior executive positions, and business ownership. Her extensive experience spans operations, ISO-quality processes, interpreter recruiting and training, qualitative and quantitative research and analysis, as well as in-depth involvement with several language technology platforms. Ms. Txabarriaga has several degrees, including a master's degree from Monterey Institute of International Studies, has earned many certificates, and speaks five languages fluently. Ms. Txabarriaga is also a NASBITE-Certified Global Business Professional and an accomplished writer and public speaker.

Requirements

Prerequisites / Requirements

Prerequisites:

Must have a high school education (or equivalent) and be bilingual.

Requirements:

Hardware Requirements: 

  • This course can be taken on either a PC or Mac.
  • Headphones or speakers.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Linux may also be used.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Office or LibreOffice.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

Does this course prepare for a certification?

No.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

What are the language combinations?

English plus any other language.

Am I certified when I finish the course?

No. You will have a Certificate of Completion/Diploma. This means that you can begin working as a professional interpreter, but you cannot say that you are certified. You can say that you are a "trained" interpreter. (The situation is similar to someone who has a degree in accounting: The person could work as a bookkeeper, but is not an accountant until passing the CPA exam.) This course gives you the foundation for future specialized coursework in medical and judicial interpreting (certification exams exist in these disciplines in some countries). The difference is, this course will enable you to become a general interpreter just as soon as you complete it.

How much can I earn when I finish the course?

Immediately after you finish the course, you can begin accepting interpreting assignments. The average hourly rate for new interpreters is $20 per hour. Simply follow the instructions in the career module of the Professional Interpreter course and you will be on your way to accepting interpreting assignments right away.

Is there a language test?

Yes. As part of your course, you will be required to take a spoken language fluency assessment in both your "A" Language (native language) and your "B" Language (second language). These tests are included in your tuition cost and are conducted over the phone. Certified testers will have a conversation with you in your languages, designed to assess your level of fluency on a 1-5 scale. You must have a fluency level of at least 3 in that scale in both languages to pass. If you do not obtain a level 3 fluency qualification in both languages, you will not pass the course. In order to be an interpreter, you must have full verbal fluency in two (or more) languages.

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