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ed2go Business Operations Certified Supply Chain Professional+ Freight Broker/Agent Training
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Certified Supply Chain Professional+ Freight Broker/Agent Training

This all-inclusive online course will provide a complete view of supply chain management and freight broker training. In addition, you will be prepared for the Certified Supply Chain Professional exam and learn the skills needed to be a successful freight broker or agent.

In the Supply Chain course, you will learn how to translate the connection between planning, sourcing, manufacturing, and delivering into an integrated supply chain. By course completion, you will have a firm understanding of mitigation strategies, operationalize risk management practices and implement cost reduction measures. This combination of skills will drive the efficiency of your supply chain and give you a competitive edge in the market.  

In the freight broker/agent training, you will learn everything from licensing and operations to sales and marketing. In addition, you will learn the basics of running a domestic freight brokerage or agency in the United States. Freight brokerage is a growing, service-based industry. As a freight agent or broker, you connect shippers and manufacturers with transportation companies and manage those shipments. This course will provide you with the knowledge and resources needed to break into the shipping industry. From transportation law, contracts, and insurance, to setting up and running your own business, this is the best online freight broker training.

Job Opportunity and Resources for Freight Broker Training

Brooke Transportation Training Solutions hosts a weekly event called Resource Friday. This virtual event is held every Friday, exclusively for their graduates. During this virtual event, all graduates have the opportunity to meet and discuss agent positions with participating freight brokerages. Additionally, the best businesses and brokers in the industry talk with graduates about starting their brokerage, working as an agent for another firm, and other career opportunities. Brooke Transportation is the only training provider currently offering this excellent resource.

12 Months / 300 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method


Self-Paced. Study on your own schedule

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Certified Supply Chain Professional+ Freight Broker/Agent Training

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Details + Objectives

Course Code: GES446

What You Will Learn
  • Supply Chain Management and Operations
  • Purchasing and Supplier Management
  • Ethical and Sustainable Sourcing
  • Inventory and Demand Forecasting
  • Resource Planning Systems
  • Process Management and Six Sigma in the Supply Chain
  • Customer Relationship Management and Globalization
  • The basics of freight brokering, including documents and software commonly used
  • Transportation law, insurance, and agreements and contracts fundamentals
  • How to set up and run your business, including recordkeeping, determining quotes, and negotiation and marketing techniques
How the course is taught
  • Self-paced, online course
  • 12 months to complete
  • Open enrollment, begin anytime
  • 300 course hours
How you will benefit
  • Knowledge to pass the certification test, including coverage of topics like improving hiring potential, potential increase in salary, and increased professional value and marketability
  • Increase in supply chain management skills and knowledge
  • Increase in customer satisfaction
  • Expanded view of the supply chain industry
  • Freight broker school can provide you with the resources you need to obtain your brokerage licensing/authority from the federal government
  • Graduates will be able to participate in a weekly job opportunity event called Resource Friday


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  1. Certified Supply Chain Professional (CSCP)
    1. Introduction to Supply Chain Management
      1. The Origins of Supply Chain
      2. Supply Chain Management Accounting and Finance
      3. Supply Chain Strategy
      4. Supply Chain Planning and Execution
      5. Business Strategy
    2. Purchasing Management
      1. Management Roles
      2. Purchasing, Procurement
      3. Supplier Negotiation
      4. Outsourcing
      5. Purchasing Decisions
    3. Creating and Managing Supplier Relationships
      1. Supplier Relationship Management
      2. Supplier Relationship Development
      3. Establishing Criteria
      4. Distributors
      5. Supplier Contracts
    4. Ethical and Sustainable Sourcing
      1. Sourcing
      2. Sustainability
      3. Benchmarks
      4. Social and Environmental Impacts of Sourcing
      5. Customer Impacts of Ethical and Sustainable Sourcing
    5. Demand Forecasting
      1. Demand Forecasting Concepts and Techniques
      2. The Importance of Forecasting
      3. Demand Planning
      4. Forecasting Methods
      5. Forecasting Models
    6. Purchasing Management
      1. Project Management
      2. Creating and Managing Supplier Relationships
      3. Resource Planning Systems
    7. Inventory Management
      1. Inventory Management
      2. Financial Statements
      3. Inventory and the Flow of Materials
      4. Inventory Tracking Methods
    8. Midterm
    9. Process Management – Lean and Six Sigma
      1. Lean Thinking
      2. Kanban Systems
      3. Quality Management and Quality Control
      4. Six Sigma
      5. Statistical Tools
    10. Domestic U.S. and Global Logistics
      1. Transportation Fundamentals
      2. Internal Supply Chain Management
      3. International Import Export Standards
      4. Modes of Transportation
      5. Corporate Social Responsibility
    11. Customer Relationship Management
      1. Customer Relationship Management
      2. Customer Value
      3. Designing a Successful CRM Program
      4. The Supply Chain Role in Customer Satisfaction
      5. Predicting Customer Behaviors
    12. Global Location Decisions
      1. Global Location Decisions
      2. Direct Shipment Strategies
      3. Intermediate Storage Point Strategies
      4. Distribution Channels
    13. Service Response Logistics
      1. Service Industries
      2. Supply Chain Services and Management
      3. Methods to Improve Service Productivity
      4. Service Location and Layout Strategies
    14. Supply Chain Process Integration
      1. Integration Model
      2. Network Optimization
      3. Overcoming Obstacles
      4. New Product Integration
    15. Performance Measurements
      1. Compliance
      2. Supply Chain Metrics
      3. Measure, Analyze, and Improve the Supply Chain
      4. Risks
      5. Balanced Scorecard and SCOR Model
    16. Your Career Roadmap (optional)
      1. Your Skills and Talents
      2. Your Resume
      3. The Cover Letter
      4. Using Email and Social Media
      5. Networking
      6. Acing the Interview
      7. Negotiating Your Salary
      8. After You Land the Job
    17. Final Exam
  2. Freight Broker/Agent Training
    1. The Basics of Freight Brokering
    2. Setting Up Your Business and Office
    3. Setting Goals and Developing Your Corporate Identity
    4. Setting Up Your Shipper Packet and Your Carrier Packet
    5. Operations and Using Operations Software
    6. Types of Freight and Exploring Niche Markets
    7. Transportation Law
    8. Broker-Carrier Contracts
    9. Broker-Shipper Agreements
    10. Insurance for Carriers and Brokers
    11. Recordkeeping, Accounting, and Financial Management
    12. Determining Your Rate Quotes
    13. Carrier Relations and Solutions for Success
    14. Sales and Profitability
    15. Advanced Marketing
    16. Develop Your Negotiation Skills

Instructors & Support

Wayne Durr

Wayne Durr is a global supply chain manager with over 30 years of supply chain experience with the US Army, the US Government, Fortune 500 companies, and startups. In his tenure as a supply chain professional, he has held the titles strategic buyer, senior demand forecaster, and ISO 9001 auditor, amongst others. Wayne has a Doctorate in Business Administration (DBA) (ABD), an MBA in supply chain and operations, and Six Sigma Master Black Belt.

Jan Roach

Jan Roach entered the transportation field and became a partner in a freight brokerage operation in 1995. For over 10 years, she ran a brokerage/freight agency, overseeing sales, marketing, accounting and claims, and day-to-day operations. Roach holds a Bachelor of Science from Baylor University and has provided training for the freight industry since 2001.

Jeff Roach

Jeff Roach has been in the transportation and freight brokerage industry since 1986. He founded operating his own freight brokerage in 1995, after working as the vice president of national accounts for a major truckload carrier with an air freight division. He grew his brokerage into a multimillion-dollar business and began developing freight broker courses in 2001. Roach is a graduate of Abilene Christian University, holding a Bachelor of Science.

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There are no prerequisites to take this course. However, since this course focuses solely on U.S. domestic freight brokering, it is recommended you are interested in doing business in the United States.

Exam Eligibility requirements for CSCP:

  • 3 years of related business experience or
  • Bachelor's degree or the international equivalent*, or
  • CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

  • Principles of Supply Chain Management: A Balanced Approach, by Joel D. Wisner, Keah-Choon Tan, and G. Keong Leong


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Does this course prepare for a certification?

Yes. You will be prepared to take the Certified Supply Chain Professional (CSCP) designation. Exam Eligibility requirements for CSCP: 3 years of related business experience or bachelor's degree or the international equivalent*, or CPIM, CLTD or CSCP, CTL, CFPIM, CIRM, SCOR-P, C.P.M., CSM or CPSM designations.

What is a freight broker?

A freight broker arranges and makes provision for the transportation of shipments, but he or she doesn't actually provide the transportation. They help the shipper and the motor carrier company, negotiate on both sides, and earn a fee for their work. Freight brokers use their expertise to set up the shipment, negotiate the terms of the transaction, and manage the shipment from its origin to its destination.

What does a freight broker do?

The freight broker works within the company to manage the day-to-day tasks required to move goods from place to place. They hire carriers and monitor financial aspects such as invoicing, paying agents, and monitoring credit. The government may require additional fees and paperwork for a brokerage license, but not for becoming a freight agent.

How do I become a freight broker?

You will need to gain some industry knowledge either with a freight broker or freight broker agent and/or through an in-depth training that not only teaches the industry but also how to set up and market yourself as a freight broker. After you gain industry knowledge, you will need to obtain a freight broker license.

What is a freight brokerage company?

Freight brokerage companies act as a liaison between a "shipper," or a business with goods to move, and a "carrier," or the business that has the ability to move those goods. They help the shipping industry run efficiently and smoothly.

How long does it take to become a freight broker?

It does not take long to set up your business as freight broker. The longer time is actually building up your business. As with almost any new startup business, it'll take time to build your client database before your income starts to increase. When you're just starting out, it can take an average of three to six months or longer to establish relationships and start building your client database.

Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive twelve (12) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via email) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

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