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ed2go Business Operations Lean Training (Exam Cost Included)
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Lean Training (Exam Cost Included)

For many businesses, the shift to Lean Culture comes from simultaneously defining customer value, aligning around a common purpose, striving for perfection, and respecting and developing employees. Lean Culture results when in the quest to provide customer value, leadership supports and promotes the building of a "problem solving muscle" within the workforce.

The Lean Training and Certification course is a simplified, interactive way to quickly and effectively study process improvement and learn organizational shifts from veteran Lean practitioners. You will gain new management skills and learn how to establish your own process improvement. Upon completion of this course, you will be adequately prepared to test for Lean Certification.

6 Months / 20 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method


Self-Paced. Study on your own schedule

Contact Us for additional information

Lean Training (Exam Cost Included)

Contact Us

Details + Objectives

Course Code: GES2028

What You Will Learn
  • Lean is and how your organization can benefit from it
  • How to effectively use the tools and techniques involved in establishing the current state a of a process and developing the future state of a process
  • To use tools and techniques associated with building a Lean culture
  • Knowledge and skills needed to become a Lean leader
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 20 course hours
How you will benefit
  • Be able to build a Lean culture to sustain the improved process
  • Ability to identify which steps in a process are wasteful and which add value
  • Improve current processes to reduce cycle time and costs, and increase revenue
  • Be adequately prepared to gain Lean Certification


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  1. Introduction to Lean
    1. What Is Lean?
    2. The History of Lean
    3. The Focus of Lean
    4. What Is a Lean Process?
    5. Why Do Organizations Use Lean?
    6. The Cost of Poor Quality
    7. Focus on the Process
    8. Lean Principles
    9. How Do You Define Value?
    10. What Is Flow?
    11. The Concept of Pull
    12. The Impact of Pull
    13. How Do You Pursue Perfection?
  2. How to Establish Current State
    1. PDCA
    2. A3
    3. 8 Wastes
    4. Organizational Level Process Map
    5. Value Stream Map (VSM)
    6. Swimlane Map
    7. Process Walk
    8. Spaghetti Chart
    9. Customer Value
    10. Lean Metrics
    11. Process Analysis
    12. Value Stream Map Analysis
    13. Histogram
    14. Pareto Chart
    15. The 5 Whys & The Fishbone Diagram
  3. How to Develop Future Stat
    1. Single Piece Flow & Batch Reduction
    2. Changeover Reduction
    3. Work Cell Design
    4. Workload Balancing & Demand Levelling
    5. Cross Training
    6. Kanban & Supermarkets
    7. Standard Work
    8. Visual Management
    9. 5S
    10. Value Stream Map Future State
    11. Quick Wins
    12. Rapid Improvement Event (Kaizen Event)
    13. Pilots
    14. Multi-Phase Implementation
    15. Mistake-Proofing (Poka Yoke)
    16. Pursue Perfection
  4. How to Build a Lean Culture
    1. Leader Standard Work (LSW)
    2. Leader Task Boards
    3. A3 Coaching
    4. Leader Process Performance Boards
    5. Leader Huddle Meetings
    6. Leader Process Walks
    7. Meeting Productivity
    8. Stakeholder Analysis
    9. Communication Plan

Instructors & Support

Tracy O'Rourke

Tracy O'Rourke is a Master Black Belt with over 20 years of success helping organizations like the Department of Veterans Affairs, the State of Washington, Cisco, DC Shoes, GE, and Motorola learn and apply Lean and Six Sigma. Tracy is an accomplished facilitator, trainer, and presenter. She has a BA in English Literature from San Francisco State University and an MBA with emphasis in Leadership and Managing Organizational Change from the Graziadio School of Business at Pepperdine University.

Elisabeth Swan

Elisabeth Swan is a Six Sigma Master Black Belt with over 20 years of experience consulting for organizations like Amazon, Charles Schwab, Burt's Bees, Microsoft, and Starwood Hotels and Resorts Worldwide. Swan is an accomplished consultant, designer, and executive coach with expertise in training, process-based organization design, problem-solving, and change management. She holds a Bachelor of Arts in English Literature from Barnard College.




There are no prerequisites to take this course.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Any word processing application (not included in enrollment).
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.


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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, you will be prepared for the Lean Certification Exam, presented by

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via email) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

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About Certification is an organization of Lean Six Sigma experts dedicated to helping professionals learn process improvement. It strives to make problem-solving easier to understand so professionals fully grasp Lean Six Sigma concepts and methodologies to ensure successful implementation within their organizations. has certificated thousands of professions in Lean Six Sigma nationwide.