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Six Sigma Black Belt

In the world of project management, there is one credential that will make you stand out: Six Sigma Black Belt Training. Lean Six Sigma strategies are used by the world's top companies, including Ford, Xerox, and GE, and the Black Belt Certification is extremely sought-after. If you're ready to become an agent of change—using your analytical and problem-solving skills to lead improvement projects and inspire your colleagues—the Six Sigma Black Belt course from ed2go was created for you.

Our unique, online Six Sigma Black Belt training course integrates Six Sigma with hands-on data analysis. You will test your new skills in workshops, which are incorporated extensively throughout the training. A study guide that matches the International Quality Federation (IQF) certification exam is provided, with the workshop exercises presented as appropriate to each of the online topics. Plus, the cost of the exam is included in the cost of your course.

As you learn the Six Sigma Black Belt training material, you'll see how to Define the problem, Measure key aspects, Analyze data, Improve the process, and Control the future process. You'll also learn successful approaches to implementing a Six Sigma program in an organization so you can effectively participate in creating credible Lean Six Sigma programs. Once you've successfully completed the course, you'll have the option to sit for the IQF Black Belt Certification exam without additional charge.

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Six Sigma Black Belt

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Details + Objectives

Course Code: GES215

What You Will Learn
  • How you can participate in the development of a successful Six Sigma program.
  • Various project selection criteria and how to develop project proposals to meet those criteria.
  • Strategies for leading a Six Sigma project team using the DMAIC problem-solving methodology and team-building skills.
  • How to apply and interpret basic and advanced Six Sigma tools, as necessary, for project definition, process baseline analysis, process improvement, and process control.
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 200 course hours
How you will benefit
  • You will be ready to enter careers such as product manager, operations manager, chemical/process engineer, or quality manager.
  • You'll be prepared to sit for the International Quality Federation's Black Belt Certification exam at no additional charge.
  • You will gain new skills and knowledge that will be invaluable to your company, and will be able to move on to Master Black Belt status.


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  1. Six Sigma Introduction
    1. Definition of Six Sigma & Its Relation to Costs and Efficiencies
    2. Popularity and Application of Six Sigma
    3. Comparisons Between Typical TQM and Six Sigma Programs
  2. How to Deploy Six Sigma
    1. Leadership Responsibilities
    2. Resource Allocation
    3. Data-driven Decision Making
    4. Organizational Metrics and Dashboards
  3. Six Sigma Projects
    1. Project Focus
    2. Project Selection
    3. Estimating Project Benefits
    4. Overview of DMAIC Methodology
    5. Project Reporting
  4. Define Stage Tools & Objectives
    1. Define Stage Objectives
    2. Project Charter: Use and Development
  5. DEFINE: Metrics & Deliverables
    1. Critical to Quality (CTQ) Metrics
    2. Critical to Schedule (CTS) Metrics
    3. Relation of CTQ and CTS Metrics to Critical to Cost (CTC) Metrics
  6. DEFINE: Project Financials
    1. Cost of Poor Quality
    2. Quantifying Project Benefits
    3. CTC Calculations
  7. DEFINE: Project Scheduling
    1. Scheduling Project Activities & Events
  8. DEFINE: Change Management/Teams
    1. Problems With Change
    2. Achieving Buy-in
    3. Team Formation, Rules, and Responsibilities
    4. Consensus Building
  9. Measure Stage Tools and Objectives
    1. Measure Stage Objectives
    2. Process Definition
    3. Metric Definition
    4. Establishing Process Baseline
    5. Control Chart as a Process Baseline Tool
  10. MEASURE: Probability & Distributions
    1. Probability Rules
    2. Distribution Use & Interpretation in MS Excel and Minitab
    3. Probability Plots
    4. Goodness of Fit Tests
    5. Curve Fitting with Johnson Distributions
  11. MEASURE: X-Bar Charts
    1. Uses
    2. Construction and Calculations
    3. Assumptions
    4. Rational Subgroups
    5. Sampling Considerations
    6. Interpretation
  12. MEASURE: Individuals Data
    1. Uses, Comparison with X-Bar Chart
    2. Construction, Calculations, Assumptions, Sampling Considerations and Interpretation
  13. MEASURE: Process Capability
    1. Histograms Use and Misuse
    2. Probability Plots
    3. Goodness of Fit Tests
    4. Capability and Performance Indices
  14. MEASURE: Attribute Charts
    1. Uses
    2. Selection (P, U, Np, C Charts)
    3. Construction and Calculations
    4. Sampling Considerations
    5. Interpretation
  15. MEASURE: Short Run SPC
    1. Uses
    2. Calculations
  16. MEASURE: Measurement Systems Analysis
    1. Stability Studies
    2. Linearity Analysis
    3. R&R Analysis
  17. Analyze Stage Tools & Objectives
    1. Analyze Stage Objectives
    2. Definition of Waste
    3. Analyzing Process for NVA
    4. Methods to Increase Velocity
  18. ANALYZE: Sources of Variation
    1. Multi-vari Plots
    2. Confidence Intervals on Mean
    3. Confidence Intervals on Percent
    4. Hypothesis Test on Mean
    5. Hypothesis Test on Mean of Two Samples
    6. Power and Sample Size
    7. Contingency Tables
    8. Non-parametric Tests
    1. Assumptions
    2. Bartlett's Equality of Variance Test
    3. One-Way ANOVA in Excel & Minitab
    4. Two-Way ANOVA in Excel & Minitab
    5. Multi-Factor ANOVA in Excel & Minitab
  20. ANALYZE: Regression Analysis
    1. Cause & Effect Diagrams
    2. Scatter Diagrams
    3. Linear Regression Model
    4. Interpreting the ANOVA Table
    5. Confidence and Prediction Limits
    6. Residuals Analysis
    7. Overview of Multiple Regression Tools including Designed Experiments
  21. ANALYZE: Multiple Regression
    1. Multivariate Models
    2. Interaction Plots
    3. Interpreting ANOVA Tables
    4. Model Considerations
    5. Stepwise Regression
    6. Residuals Analysis
  22. ANALYZE: Introduction to Designed Experiments
    1. Terminology
    2. DOE vs. Traditional Experiments
    3. DOE vs. Historical Data
    4. Design Planning
    5. Design Specification
    6. Complete Factorials
    7. Fractional Factorials
  23. ANALYZE: DOE Analysis Fundamentals
    1. Estimating Effects and Coefficients
    2. Significance Plots
    3. Estimating Error
    4. Extending Designs
    5. Power of Design
    6. Lack of Fit
    7. Tests for Surface Curvature
  24. . ANALYZE: Design Selection
    1. Desirable Designs
    2. Performance
    3. Other Design Models
  25. ANALYZE: Transformations
    1. Need for Transformations
    2. Non-constant Variance
    3. Box-Cox Transforms
    4. Calculated Parameters
    5. Taguchi Signal to Noise Ratios
  26. Improve Stage Tools and Objectives
    1. Improve Stage Objectives
    2. Tools to Prioritize Improvement Opportunities
    3. Tools to Define New Process Flow
    4. Tools to Define and Mitigate Failure Modes
    5. Reference to Tools for Defining New Process Levels
  27. IMPROVE: Response Surface Analysis
    1. Objectives
    2. Applications
    3. Sequential Technique
    4. Steepest Ascent
  28. IMPROVE: Ridge Analysis
    1. Graphical Method
    2. Analytical Method
    3. Overlaid Contours
    4. Desirability Function
  29. IMPROVE: Simulations
    1. Applications
    2. Examples
    3. Applying Probabilistic Estimates
  30. IMPROVE: Evolutionary Operation
    1. Methodology
    2. Example
    3. Risks and Advantages
  31. Control Stage Tools & Objectives
    1. Control Stage Objectives
    2. Methods of Control
    3. Control Plans
    4. Training
    5. Measuring Improvement
    6. Applying Lessons Learned
  32. CONTROL: Serial Correlation
    1. Applications
    2. Estimating Autocorrelation
    3. Interpreting Autocorrelation
    4. Batch Control Charts
  33. Design for Six Sigma Overview
    1. Methodology
    2. Tools for DFSS
    3. System, Parameter, and Tolerance Designs

Instructors & Support

Paul Keller

Paul Keller is a Senior Consultant with Quality America, Inc., where he has worked since 1992. Paul has developed and implemented many successful Six Sigma and quality improvement programs in service and manufacturing environments, including the automotive and aerospace industries. Paul specialized in Quality Engineering in the Master's Program at the University of Arizona. He has authored and co-authored numerous books, including Six Sigma Demystified and Six Sigma Handbook (New York, McGraw-Hill). He has also written numerous articles for professional trade magazines and conference proceedings.




There are no prerequisites to take this course.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.
  • The Excel add-ons (Green Belt XL and Black Belt XL) are not compatible with Mac computers.

Software Requirements:

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Excel 2010 (not included in enrollment).
  • Microsoft Word is recommended (not included in enrollment).
  • A general statistical software package, such as Minitab, the Black Belt XL software provided with the course, or (at minimum) a functional copy of Microsoft Excel (not included in enrollment).
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:

  • Six Sigma Demystified by Paul Keller
  • Six Sigma Handbook by Thomas Pyzdek and Paul Keller
  • Black Belt XL software (Student License)
  • IQF Study Guide
  • IQF Certification Exam

More About

When you learn about Six Sigma online with ed2go, you'll receive a valuable education that will stay with you for a lifetime. The flow of our Black Belt Training course follows the DMAIC methodology closely. You'll learn the appropriate tools and concepts at each stage of project development.

When you are working in an organization and have access to potential projects sponsored by their management, you are strongly encouraged to develop a project in conjunction with the course. Since software will be used for data analysis, the course material concentrates on the application and use of the tools, rather than on detailed derivation of the statistical methods.

Achieving Six Sigma Black Belt Certification through the International Quality Federation (IQF) is at your discretion and dependent upon you meeting the criteria the IQF sets. Certification is not automatic upon completion of this course or tied to the accredited college or university you registered through.

Black Belt candidates generally have college degrees in industry-related fields, including business, engineering, or sciences. They are comfortable using mathematics, are experienced problem solvers, have college-level reading comprehension skills, and are proficient in using Windows-based computer software, including Microsoft Office and general statistical software packages. This course is for you if you have the appropriate prerequisites and the desire to lead teams using the DMAIC methodology and advanced statistical tools. After completing this course, you will be eligible to work toward the International Quality Federation (IQF) certification, which is a Six Sigma industry standard certification. The IQF certification does not come through your accredited college or university; it is something you will need to work toward on your own. You will have the option to sit for the IQF certification exam at the end of your course without additional charge. A study guide for the IQF exam is included in your course registration materials, and the course itself prepares you for much of the knowledge you need for the IQF certification exam.

Exam Note: The use of the Black Belt XL software provided with the course is optional, and not strictly required for successful completion. The Black Belt XL software is installed as an add-on to MS Excel (versions 2010 and later) running in MS Windows and is not compatible with Mac computers. You may procure other software to analyze data provided within the Excel files to achieve similar results.


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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Upon completing this course, you'll receive a course completion certificate from your accredited college or university. In addition, after completing this course, you'll be eligible to work toward the International Quality Federation (IQF) certification, which is a Six Sigma industry standard certification. The IQF certification does not come through your accredited college or university; it is something you will need to work toward on your own. You will have the option to sit for the IQF certification exam at the end of your course. The cost of this certification exam is included in the cost of the course.

A study guide for the IQF exam is included in your course registration materials, and the course itself prepares you for much of the knowledge you need for the IQF certification exam.

IQF lets you work toward certification with projects that you complete on your own or certification without projects, which is a good option if you don't have access to related projects in your current job.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more:

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

Does this course include projects?

The course itself doesn't provide a project. Since some students don't have access to suitable projects, projects aren't required for this course. However, if you're working in an organization and have access to potential projects, you're strongly encouraged to develop a project in conjunction with the course.

Why does this course direct me toward the IQF exam rather than another industry exam?

The IQF certification exam was developed by a group of Six Sigma professionals to address the flaws in some other certification exams that are available. Paul Keller, this course's instructor, has selected the IQF certification exam based on its fundamental superiority in assessing the technical skills of qualified applicants.

How long does it take to get your Six Sigma Black Belt?

The amount of time it takes to become a certified Six Sigma Black Belt will vary by candidate. For the International Quality Federation certification, you will need to take the exam; a thorough exam prep course such as this one, which takes up to six months, is highly recommended. Once you've passed the exam, you'll complete two projects to earn your official certification, and the time to complete these projects varies.

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About Certification

International Quality Federation (IQF)

The International Quality Federation (IQF) is dedicated to educating and assisting quality professionals. It offers books, discussion forums, and certifications, as well as publishing a journal to keep its members up-to-date on the latest quality developments. The IQF oversees and administers Green Belt, Black Belt, and Master Black Belt Six Sigma certifications, which are recognized around the world as demonstrating a commitment to quality. You know you’re getting the best when you take a course certified by IQF.