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High Performance Organization

A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn't evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming a HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization.

This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). The lesson will begin by discussing the four principles of a HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be a HPO to implementation of the principles. You'll also discuss leadership and how the organization's culture can help or hinder your efforts to become a HPO.

6 Weeks / 24 Course Hrs
Starting March 18, 2020

Offered in Partnership with your Preferred School

Maricopa Corporate College

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Starting March 18 | April 15

High Performance Organization

Details + Objectives

Course Code: hpo

What You Will Learn
  • Learn the fundamental principles of a High-Performance Organization (HPO) and how to design and implement an HPO
  • Describe what an effective performance management process looks like as well as the purpose of performance manage in developing an HPO
  • Explain how training and development can motivate your employees to be high performers
  • Define organizational culture what your organization’s culture is and how to design a culture to implement a HPO
  • Discuss how implementing a HPO can improve your company’s bottom line and how to motivate your employees to help your company be a HPO
  • Explain how understanding the strategic plan contributes to implementation of a HPO
How the course is taught
  • Instructor-led course
  • 6 weeks in duration
  • Courses begin each month
  • 2 lessons released each week
  • 24 course hours
How you will benefit
  • Learn the principles to creating a HPO and why your organization should implement a HPO
  • Learn how to empower your employees to work towards a HPO
  • Discover how communication can help your organization with their efforts to a HPO
  • Understand how shared information supports a HPO
  • Demonstrate an understanding of how training and development supports an HPO


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High-Performance Organizations

Learn the fundamental principles of a High-Performance Organization, designing a HPO, aligning an HPO with your company's strategy, and implementing an HPO.


Define the HPO principle of Egalitarianism and engagement and describe how you can empower your employees as well as how to create an empowered workforce.

Shared Information and Trust

You will learn about the HPO principle of Shared Information and Trust and the different ways to communicate your vision for an HPO. This lesson will also identify the characteristics that make a good leader and how communication and a collaborative environment can be used to create successful teams

Trust and Integrity

In this lesson we will look at the principles of trust and integrity in an HPO and how shared information helps develop trust and integrity. We will also identify ways to break down barriers and encourage trust and define the role of the Psychological Contract.

Performance Management Process

Here you'll look at the three steps of the performance management process and the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. The lesson will also discuss how knowledge development supports an HPO.

Employee Motivation

Motivating your employees is critical to an organization's efforts to become a HPO. In this lesson you'll identify ways to motivate your employee's productivity, how clearly defined roles and expectations can help your employees in a HPO and how training and development can help your employees to be high performers. You'll also look at the benefits of the performance-reward linkage in developing a HPO.

Handling Disputes

You will learn the common causes of workplace disputes, the cost of workplace disputes, and the role of arbitration to handle disputes. You will also learn about a Human Resources Information System (HRIS) and examine how an HRIS can help develop and maintain an HPO.

Organization Culture

Define organization culture. Identify your organization's culture, the effects of culture on developing and maintaining a HPO. Discuss the statistics of a low performance culture. Explain how to design an organizational culture to implement a HPO and discuss the role of the mission statement in supporting a HPO.


You will learn about diversity such as the definition of diversity, the benefits of diversity in a HPO, and how you can manage diversity-related conflicts in the workplace. You will also learn about the role of leadership in a diverse workplace.

Implementing a HPO

Explore how implementing a HPO can improve your company's bottom line and how motivating your employees can help your company be a HPO. The lesson will also talk about the role of communication and delegating authority in creating a HPO.

Participative Leadership

The focus of this lesson is participative leadership. You will learn ways to grow talent internally to become leaders for a HPO, the leadership role in an HPO, and define leadership and management styles that contribute to a HPO. The lesson will also talk about how corporate governance contributes to HPO.

Strategic Planning Process

This lesson will focus on the strategic planning process. It will cover an organization's strengths and weaknesses and how to implement and evaluate your strategic plan. You will also learn how to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of a HPO.

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Instructors & Support

Anna Smith

Anna Smith has worked in the field of human resources for 30 years and has taught at university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Senior Professional in Human Resources and a SHRM Senior Certified Professional. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans.




There are no prerequisites to take this course.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.


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When can I get started?

A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits.

How does it work?

Once a course session starts, two lessons will be released each week for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

How long do I have to complete each lesson?

The interactive discussion area for each lesson automatically closes two weeks after each lesson is released, so you're encouraged to complete each lesson within two weeks of its release.

What if I need an extension?

The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks plus 10 days (24 days total) to complete the final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

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