Course Code: res
Do you ever wonder why the field of human resources is the way it is? How it has evolved? In your first lesson, you will travel through history to explore the roots of human resources. You will see how the modern human resource function has evolved from trade guilds, through the industrial revolution, to modern times.
What exactly does the human resource professional do on the job? In this lesson, you will take a look at the variety of vital activities that are frequently included in the human resources function. This variety can include everything from recruiting, hiring, and retaining employees, to labor management relations and workplace safety and training.
How does someone go about finding and hiring a new employee? The initial preparation for hiring is often done in the quiet of an office, which may make it seem like new employees just magically appear. This lesson explores what goes on in that quiet office—focusing on preparing advertisements and application forms, reviewing and screening applications, conducting interviews, and verifying information.
Interviews and background checks are key components of the hiring process. The interview is your chance to evaluate the job applicant in person to see how well their skills match your job requirements. This lesson looks at each part of the interview—from setting it up and to rating the person after the interview.
How do you get someone to apply for a job? Solid recruiting practices using both traditional and nontraditional techniques will ensure that you have a large pool of applicants from which to pick and choose. Traditionally, many companies simply run a classified job ad when they need a new employee, but in this lesson, you will explore other alternatives that may be equally effective in recruiting.
What motivates a quality employee to stay on the job? What can you do to keep employees happy and working? In this lesson, you will learn how to analyze job satisfaction and the factors that keep employees happy.
What rights do employees have? What are moral rights and how can the company protect them? What is the difference between a moral and a legal right? This lesson explores both moral and legal rights and how they can be used to benefit employees.
What legal responsibilities does a company owe its employees? This lesson provides an overview of the many laws that impact the workplace. You will examine laws that govern union-management interactions, prohibit discrimination, set wage and hour requirements, and enforce safety standards.
Do you have a policy manual at work? What policies are included in the manual? How does anyone ever decide what policies to include? In this lesson, you will learn about policy manuals—what they should include, what policies are most common, and how you can ensure your policies comply with the law.
How can workplace communication be effective? What should you do to ensure that communication is taking place on a regular basis? This lesson focuses on the need for effective communication programs at work and how to implement them. You will find out how to keep communication running smoothly throughout the organization.
What should a strong employee benefit program include? What is involved in putting a benefit package together? Benefits are a great way to attract and keep employees. This lesson explores common employment benefits as insurance and retirement.
Have you ever wondered what makes a human resource professional successful? In your final lesson, you will learn the eight habits that successful professionals adopt. You will leave with the insight and ability to achieve excellence at work.
Ann Nevers holds a law degree and a master's in health law. She works in dispute resolution for business, employment, and health care and regularly teaches courses in these areas. She has published numerous academic articles, edited legal manuals, and written chapters on employment, dispute resolution, and health care topics.
There are no prerequisites to take this course.
The instructional materials required for this course are included in enrollment and will be available online.
Instructor-Led: A new session of each course begins each month. Please refer to the session start dates for scheduling.
Self-Paced: You can start this course at any time your schedule permits.
Instructor-Led: Once a session starts, two lessons will be released each week, for the 6 week duration of your course. You will have access to all previously released lessons until the course ends.
Self-Paced: You have three-month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.
Instructor-Led: The interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you're encouraged to complete each lesson within two weeks of its release.
Self-Paced: There is no time limit to complete each lesson, other than completing all lessons before your three-month access expires.
Instructor-Led: The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.
Self-Paced: Because this course is self-paced, no extensions will be granted after the start of your enrollment.
Ann Nevers is an exceptional instructor who not only provides excellent lessons, but responds to all discussion area notes in a timely manner. I hope Ann decides to add more classes as she has a wealth of knowledge to share with others, and is a terrific instructor!"
Being new to HR, I found this course most helpful. It helped me to understand the HR functions and gave me guidance and ideas to bring into our program. I feel confident I can contribute successfully to my company."
Great class and excellent instructor! I learned so much in this class that my knowledge improved 100% on this subject."
Great course for an overview of Human Resource plus good tips on handling different aspects of the function such as hiring, developing/updating employee manuals, communications and benefits. Discussion area with instructor and other students was beneficial as a way to share ideas and learn from the experience of others."
I enjoyed the interaction that the classmates had with the instructor. I like the fact that we received a great deal of supplementary material that we can study further. Anne gave great feedback. I would definitely take another course led by her."
I enjoyed this course, it was the perfect length and covered all of the essentials in which I was looking for. The professor was excellent, her writing skills are exceptional, everything was explained very clearly. I would strongly recommend this course!"
I found this course to be highly informative and met my needs with a great deal of satisfaction. The instructor always responded to discussion on a timely basis and had a great deal of knowledge relating to the subject matter. I would highly recommend this course to others."
In my role as a Sales Manager I deal with the HR Function every day. The course really opened my eyes as to the Function. I gained some newfound skills from this course."
The course is packed with information that I can apply on my job immediately. Excellent course!"