Courses Courses Arts and Design Arts and Design Animation Graphic Arts Photography Web Design Other Business Business Accounting Administrative Communication Finance Marketing and Sales Operations Project Management Small Business Soft Skills Career Online High School Career Online High School Online High School Diploma Computer Applications Computer Applications AutoCAD Microsoft QuickBooks Windows Other Computer Programming Computer Programming Programming Classes Construction and Trades Construction and Trades Construction Environmental and Energy Trades Health and Fitness Health and Fitness Alternative Medicine Dental Fitness Medical Veterinary Wellness Hospitality Hospitality Hospitality Service Information Technology Information Technology Cloud Computing Networking Other Security Language Language Languages Legal Legal Legal Studies Math and Science Math and Science Mathematics and Science Teacher Professional Development Teacher Professional Development Child Development Classroom Technology Math and Science Reading and Writing Other Test Prep Test Prep Exam Prep Writing Writing Writing and Editing Skill Map Skill Map Learn More How It Works How It Works About ed2go Externship Programs Financial Assistance Find a School Military Virtual Career Center
Courses
Arts and Design
Animation
Graphic Arts
Photography
Web Design
Other
Business
Accounting
Administrative
Communication
Finance
Marketing and Sales
Operations
Project Management
Small Business
Soft Skills
Career Online High School
Online High School Diploma
Computer Applications
AutoCAD
Microsoft
QuickBooks
Windows
Other
Computer Programming
Programming Classes
Construction and Trades
Construction
Environmental and Energy
Trades
Health and Fitness
Alternative Medicine
Dental
Fitness
Medical
Veterinary
Wellness
Hospitality
Hospitality Service
Information Technology
Cloud Computing
Networking
Other
Security
Language
Languages
Legal
Legal Studies
Math and Science
Mathematics and Science
Teacher Professional Development
Child Development
Classroom Technology
Math and Science
Reading and Writing
Other
Test Prep
Exam Prep
Writing
Writing and Editing
Skill Map
Learn More
How It Works
About ed2go Externship Programs Financial Assistance Find a School Military Virtual Career Center
ed2go Career Online High School Online High School Diploma High School Diploma with Food and Hospitality Training
Return to Online High School Diploma
online-diploma

High School Diploma with Food and Hospitality Training

The Food and Customer Service Skills Training Certificate Program prepares students for careers in food services, restaurants, and the hospitality industry, while they obtain high school credits. In this program, offered by Smart Horizons Career Online Education, you will master the skills you need to obtain a career certificate in food & customer service skills, while you earn your diploma. Get started today, and prepare yourself for a career in the food and customer service industry, while you earn high school education credits.

The career component of this program takes an estimate of 120 hours to complete; however, the hours for the high school diploma general education can vary based on the number of high school credits you have prior to enrollment.

18 Months / 750 Course Hrs
Open Enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals Why this school? It's been chosen based on your location or if you've visited this school's website.

Financial Assistance Available*

Change School

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

High School Diploma with Food and Hospitality Training

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

High School Diploma with Food and Hospitality Training Details + Objective

Course Code: GES235

You Will Learn
  • Learn NEHA professional food management criteria
  • Master HACCP (Hazard Analysis Critical Control Points) principles
  • Provide an excellent customer experience
  • Deal with difficult customers
  • Practice food safety
  • Build effective communication skills
  • Work in teams
  • Manage yourself and others
  • Understand food services workplace challenges and opportunities
How the course is taught
  • Self-paced, online course
  • 18 months to complete
  • Open enrollment, begin anytime
  • 750 course hours
How you will benefit
  • Earn your AdvancED/SACS accredited high school diploma
  • Earn a “Food Services Service Skills” career certificate
  • Complete a career portfolio with cover letter, resume and more
  • Develop the skills and knowledge needed to enter the workforce
High School Diploma with Food and Hospitality Training Outline
Expand All
Introduction

Begin the class by learning about how to become a productive student and member of the workforce. You’ll understand how self-esteem plays a part in your career, as well as how to set goals. Discuss the various uses of technology in the workplace and how various learning styles affect you.

Managing Resources

Understand how to best manage a myriad of resources. You’ll discuss time, anger, and stress management. This section of the course will also cover ethical behavior and sexual harassment awareness.

Learning Techniques

Develop effective learning habits. This includes revisiting best note-taking practices, evaluating reading comprehension, testing yourself on memory techniques, and learning about test-taking tricks.

Problem Solving

Understand the best problem-solving techniques. You’ll cover critical thinking basics, how to embrace change and make decisions, and understand the best ways to self motivate.

Communication

Cover the different types of communication skills needed to thrive in the work place including verbal communication, verbal business communication, written communication, nonverbal communication, and more.

Handling Conflict

Explore the various factors that could lead to stress or conflict in the workplace. Understand how to assess these feelings and then handle them in a productive way.

Program Details

18 High School Credits

Food and Hospitality 1: Semester 1

Pretest
Understanding Self-Esteem
Setting Goals
Learning Styles
Professional Uses of Technology
Security in Technology
21st-Century Written Business Communication
Time Management
Stress Management
Anger Management
Conflict Resolution Strategies
Communication and Diversity
Communication in the Workplace
Sexual Harassment Awareness
Ethical Behavior
Food and Hospitality Service Skills 1: Semester 1 End of Semester Exam

Food and Hospitality 1: Semester 2

Pretest
Basics of Note-Taking
Reading Comprehension
Understanding and Improving Study Habits
Memory Techniques
Test-Tasking Skills
Effective Environments for Learning
Distractions and Deterrents to Educational Success
What is Motivation?    
Self-Motivation
Trust and Motivation
Change as a Motivator
Embracing Change
Critical Thinking Basics
Problem Solving Model
Decision Making
Improving Decision Making
Food and Hospitality Service Skills 1: Semester 2 End of Semester Exam

Food and Hospitality 2: Semester 1

Pretest
Communication Overview
Verbal Communication
Verbal Business Communication
Written Communication
Written Business Communication
Nonverbal Communication
Communication Styles and Interpersonal Communication
Effective Communication
Active Listening
Assertive vs. Aggressive Communication
Communicating in Difficult Situations
Difficult Behaviors in the Workplace
Negativity and Power Struggles at Work
Working with Procrastinators and Untrustworthy People
Communicating by Telephone
Networking for Success
Food and Hospitality 2: Semester 1 End of Semester Exam

Food and Hospitality 2: Semester 2

Pretest
What is Stress?
Signs and Symptoms of Stress
Sources of Stress
Techniques for Managing Stress
Anxiety and Stress
Mindset and Stress
Stress and Values Clarification
Stress at Work
Emotional Intelligence (EI)
Emotional Intelligence Skills
Understanding Anger
Anger Cycle
Anger Management
Conflict Basics
Conflict Resolution
Addressing Violent Situations
Food and Hospitality 2: Semester 2 End of Semester Exam
 

View All Sections
High School Diploma with Food and Hospitality Training Instructors
Karen Panerali

Karen Panerali is a Language Arts Academic Support Instructor with 15 years of experience. She is has a Bachelor’s degree in Journalism and a Master’s degree in liberal arts.

Kimberly Sher

Kimberly Sher is an Academic Coach and Science Academic Support Instructor with 13 years of experience. She is has a Bachelor’s degree in Biology with a minor in Psychology and a Master’s degree in chemistry education.

Yianna Pavlakos

Yianna Pavlakos is an Academic Coach and Social Studies Academic Support Instructor with 14 years of experience. She is has a Bachelor’s degree in history and philosophy and a Master’s degree in history.

Shauna Paedae

Shauna Paedae is a Math Academic Support Instructor. She is a National Board Certified Teacher with a Master’s degree in statistics, a Bachelor’s degree in mathematics, and 31 years of teaching experience.

Show all Instructors
High School Diploma with Food and Hospitality Training Requirements / Prerequisites

All students entering Career Online High School must be at least 16 years of age prior to the first day of class and have successfully completed the 8th Grade at an accredited institution. Minors will be required to obtain parental consent to enrollment and acknowledgment of responsibility.

 

This program can be taken on a PC or a Mac. You will need Internet access and email capability. For Windows users, you will need to have Windows XP, Vista, 7, or greater. For Mac users, you will need to have Mac OSX version 10.5 or greater. You will need to use Internet Explorer version 6 or later, Firefox version 10 or later, Apple Safari 5.0.3 or later, or Google Chrome version 0.11.257.201 (including 11.0.696.57 update) or later. You will also need to enable JavaScript in your browser options. Adobe Flash Player and Adobe Acrobat Reader are required for this program. Click here to download the Acrobat Reader. Click here to download the Flash Player. Hardware: 1024 x 768, 16-bit (thousands of colors) color display or better Standard mouse, keyboard, speakers and sound card All materials for this program are available online.

High School Diploma with Food and Hospitality Training Frequently Asked Questions
Expand All
Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

How long does it take to complete a program?

The career component of this program takes an estimate of 120 hours to complete; however, the hours for the High School Diploma general education can vary based on the number of high school credits you have prior to enrollment. All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. Most programs allow you 180 days after your register to complete them.

Do I have to buy additional materials?

No additional materials are required for this program.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses.

What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion.

Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don't provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

Who will be my instructor?

Each student is paired up with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don't have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is best) and the latest version of Internet Explorer.

Can I use a Mac?

Yes.

How can I get more information about the program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button toward the top of the page). If you are visiting us during non-business hours, please feel free to send us a question using the "Contact Us" form to the right. You may also call us at (855) 534-3690. We will answer your questions promptly.

When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

How do you do the applied labs if you don’t have equipment?

The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.

I dropped out my senior year. Will all of the courses I completed count towards this diploma?

Once you are ready to start the program, our Registrar will analyze your transcripts and apply credits for any course work you completed that fulfills our credit transfer requirements. Elective credits do not apply since the electives we offer are necessary in you earning your career certification. Click here to download the transcript request form.

What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee will be charged for an extension.

Browse All
Talk to an admissions counselor
Got other questions? Get in touch with our admissions counselors via . During non-business hours, please feel free to send us a question using the "Contact Us" button. You can also reach us by phone at (855) 520-6806.