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ed2go Health and Fitness Dental Administrative Dental Assistant
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dental-office-manager

Administrative Dental Assistant

The dental assistant will teach you essential skills for managing the business aspects of a dental practice and becoming an administrative dental assistant. You will build effective communication skills and gain knowledge to assist dentists with organizational duties such as fee collection, banking, and accounts payable. Our administrative dental assistant training is the best way to learn everything you need to know for your new career. 

Dental administrator assistant duties typically involve managing medical records, accounts receivable, and reimbursement, as well as billing patients and insurance, scheduling patients, and performing procedural and diagnostic coding. In our training you’ll also learn important foundational skills such as dental terminology and anatomy, as well as written and oral communication skills.

This course provides comprehensive instruction with DENTRIX G4 software, which includes sample practice opportunities. You can also use this software to engage in activities and tasks that you would perform in an actual dental practice and use it to demonstrate your skills. Textbooks are included in the cost of the course. So don’t wait — enroll today and get started on your path to a good salary in a rewarding career.

6 Months / 150 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

New Mexico Junior College

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

Contact Us for additional information

Administrative Dental Assistant

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Details + Objectives

Course Code: GES101

What You Will Learn
  • Foundational skills for dental office administration, such as communication
  • Basic industry knowledge, including dental terminology and diseases
  • Scheduling patients using common industry software
  • Obtaining health histories and maintaining patient records
  • Mastering recall systems
  • Bookkeeping and billing practices
  • Completing dental insurance claim forms
  • CDT (current dental terminology) coding
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 150 course hours
How you will benefit
  • Learn dental terminology that will allow you to efficiently communicate with patients and dental professionals
  • Understand how to use DENTRIX G4 software, which you can discuss in interviews and list on your resume
  • Earn an administrative dental assistant certificate of completion for the course, demonstrating your skills to potential employers

Outline

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Details
  1. The Dental Profession
    1. Orientation to the Dental Profession: Dental Basics
  2. Interpersonal and Communication Skills
    1. Communication Skills and Telephone Techniques
    2. Written Correspondence
    3. Patient Relations
    4. Dental Healthcare Team Communication
  3. Records Management
    1. Patient Clinical Records
    2. Information Management
  4. Scheduling and Recall Systems
    1. Dental Patient Scheduling
    2. Recall Systems
  5. Dental Insurance Processing
  6. Financial Management
    1. Financial Arrangements and Collection Procedures
    2. Bookkeeping Procedures: Accounts Receivable
    3. Bookkeeping Procedures: Accounts Payable
  7. Office Equipment and Inventory
    1. Inventory Management
    2. Office Equipment
    3. Computers in the Dental Office
  8. Employment Strategies

Instructors & Support

Cindy Lamkin

Cindy Lamkin has been employed in the dental field for over 20 years. She graduated from the University of South Dakota with a degree in dental hygiene and holds Registered Dental Assistant and Registered Dental Hygienist credentials. In addition to practicing clinical hygiene, she has also worked in dental office administration and treatment coordination. Her career includes general dentistry, as well as specialty practices of periodontics, endodontics, pedodontics, and orthodontics.

Requirements

Prerequisites / Requirements

Prerequisites:

You should be proficient in keyboarding, have a basic understanding of a word-processing computer program (Microsoft Word is recommended), and have a command of English grammar and punctuation. No dental office work experience is required.

Requirements:

Hardware Requirements: 

  • This course must be taken on a PC. A Mac is not compatible.

Software Requirements: 

  • PC: Windows XP or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: 

  • Administrative Dental Assistant
  • Student Workbook to Accompany the Administrative Dental Assistant

Additionally, this course will provide you with DENTRIX® software that consists of sample practice opportunities. You can use this software to engage in activities and tasks that you would perform in an actual practice and use it to demonstrate your skills.

Reviews

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

No.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.

What is the average salary of a dental assistant?

The average salary of a dental assistant will vary based on experience and location, among other things. Nationwide, dental administrative assistants earn a median salary of $36,100, while the top quarter earn up to $50,000. The position typically includes great benefits like healthcare and paid time off. In addition, according to the Bureau of Labor Statistics, one in three dental assistants works only part-time, making this an ideal career for those who need a flexible schedule.

Do you have to go to school to be a dental assistant?

Dental receptionists and administrative assistants will typically need a high school diploma or GED. Most employers don’t require a college education. Instead, they’ll look for demonstrable skills like word processing, verbal communication, and familiarity with industry software and best practices. While there are dental assistant certifications available, you can prove you have these skills with this online administrative dental assistant course. You’ll receive a certificate at the end of the course, and you’ll be able to put all your new skills on your resume.

What are the roles and responsibilities of a dental assistant?

Administrative dental assistants provide support for the day-to-day operations of a dental practice, from scheduling appointments and organizing patient files to billing and bookkeeping. You’ll work in a fast-paced environment as part of a team that includes dental hygienists and dentists. As the point of contact for patients and your team, you’ll find dental administration is a rewarding and fulfilling career.

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