Courses Courses Arts and Design Arts and Design Animation Graphic Arts Photography Web Design Other Business Business Accounting Administrative Communication Finance Marketing and Sales Operations Project Management Small Business Soft Skills Career Online High School Career Online High School Online High School Diploma Computer Applications Computer Applications AutoCAD Microsoft QuickBooks Windows Other Computer Programming Computer Programming Programming Classes Construction and Trades Construction and Trades Construction Environmental and Energy Trades Health and Fitness Health and Fitness Alternative Medicine Dental Fitness Medical Veterinary Wellness Hospitality Hospitality Hospitality Service Information Technology Information Technology Cloud Computing Networking Other Security Language Language Languages Legal Legal Legal Studies Math and Science Math and Science Mathematics and Science Teacher Professional Development Teacher Professional Development Child Development Classroom Technology Math and Science Reading and Writing Other Test Prep Test Prep Exam Prep Writing Writing Writing and Editing Skill Map Skill Map Learn More How It Works How It Works About ed2go Externship Programs Financial Assistance Find a School Military Virtual Career Center
Courses
Arts and Design
Animation
Graphic Arts
Photography
Web Design
Other
Business
Accounting
Administrative
Communication
Finance
Marketing and Sales
Operations
Project Management
Small Business
Soft Skills
Career Online High School
Online High School Diploma
Computer Applications
AutoCAD
Microsoft
QuickBooks
Windows
Other
Computer Programming
Programming Classes
Construction and Trades
Construction
Environmental and Energy
Trades
Health and Fitness
Alternative Medicine
Dental
Fitness
Medical
Veterinary
Wellness
Hospitality
Hospitality Service
Information Technology
Cloud Computing
Networking
Other
Security
Language
Languages
Legal
Legal Studies
Math and Science
Mathematics and Science
Teacher Professional Development
Child Development
Classroom Technology
Math and Science
Reading and Writing
Other
Test Prep
Exam Prep
Writing
Writing and Editing
Skill Map
Learn More
How It Works
About ed2go Externship Programs Financial Assistance Find a School Military Virtual Career Center
ed2go Health and Fitness Wellness Social Service Assistant
Return to Wellness
social-service-assistant

Social Service Assistant

Social Service Assistants are members of interdisciplinary health care teams within the LTC facility. They work under the supervision of licensed social workers and other staff who have more education and experience, and assist these professionals with their daily tasks. They often conduct admission interviews, inform residents and their families of their rights, advocate for residents with social services organizations, help residents to adjust to living in the facility and coordinate care services. Coordinating care services may involve ensuring that Medicare and other billing issues are appropriately handled, informing mental health and medical staff if residents require services and scheduling medical and other appointments for residents.

Instructors will cover content that includes professionalism, documentation and ethics, social service related regulations, admission process, assessment documentation, MDS/RAPS, care planning, resident rights, abuse prevention, survey and survey process, discharge planning, effects of aging, disease processes, end of life pain process. Students who complete this training will be ready to work in the following states WA, CA, ID, WY, NM, ND, KS, OK, TX, MN, MO, WI, TN, AL, OH, WV, NH, FL. Additional training and/or licensing may be required in other states.

6 Months / 70 Course Hrs
Open Enrollment

Offered in Partnership with your Preferred School

George Mason University Why this school? It's been chosen based on your location or if you've visited this school's website.

Financial Assistance Available*

Change School

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Social Service Assistant

Learning Method

Instructor-led Self-Paced: Study at your own schedule

Contact Us

Social Service Assistant Details + Objective

Course Code: GES173

You Will Learn
  • Demonstrate a basic knowledge of the aging process, including misconceptions, physical changes and psycho-social aspects
  • Demonstrate knowledge of applicable state and federal regulations
  • Show understanding of the rights of individuals who reside in long-term care facilities
  • Demonstrate knowledge of the admission and discharge process
  • Demonstrate an understanding of the principles of documentation
  • Demonstrate ability in basic performance skills, such as teamwork, communication skills and working with administrative staff and other disciplines
  • Discuss issues involved in the management of internal support staff, budgeting, supplies, and outside resources
  • Show understanding of methods of identifying resident interests and needs and the use of assessment in care plan development
  • Evaluate a care plan for effectiveness
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 70 course hours
How you will benefit
  • Become able to work as a social service assistant in a variety of settings including long term care, assisted living, adult day programs, retirement communities, or community center
  • Receive a certificate of completion to show to prospective employers
  • Develop the communication skills needed to effectively work with patients and coworkers
  • Understand the medical knowledge and compassion needed to provide care for the elderly
Social Service Assistant Outline
Expand All
Introduction and History of Long Term Care

Learn about the history of long term care and the philosophies surrounding patient-centered care. Explore the fundamentals of the aging process and discuss common misconceptions about physical changes.

Overview of Regulations and Rights

Understand the rules and regulations that will affect you in your future role. Learn about residents’ rights and advocacy situations for you and patients.

Documentation and Performance Skills

Develop an understanding of the techniques used for admissions and discharging patients. Study the principles of documentation and basic performance skills.

Processes and Ethics

Continue on to learning about the ethics of social workers and the roles of managers in the system. Learn how to effectively solve problems and support patients.

Financial Planning and Legal Issues

Master knowledge pertaining to what legal and financial issues affect you as a social services assistant. Learn how to create a professional image and communicate well with others.

Role of the Social Services Assistant

Complete this course by learning about the role of a social services assistant. Explore how you will interact with residents, family members, and the community at large. You’ll also explore the social history of your position and how to best deal with patients in a variety of settings, from hospice to independent living facilities.

View All Sections
Social Service Assistant Instructors
Cindy Gray

Cindy Gray has worked in the healthcare field since 1999. She began her career as a CNA, then completed her LPN, and continued with an ADN degree. She functioned as a Long Term Care charge nurse, Inpatient Rehabilitation nurse, MDS Coordinator, and Director of Nursing. Following this she re-enrolled in college and obtained a BSN while performing duties of Human Resources, Staff Development Coordinator, Risk Management, Health Information Management, and Senior Living Manager.

Social Service Assistant Requirements / Prerequisites

Students should be familiar with using a personal computer, mouse, and keyboard. They should be comfortable in an internet environment, and have the ability to launch and close activities and navigate to multiple websites. A valid email address is required for communication.

This program can be taken from either a Mac or a PC. It is compatible with the Windows XP and later operating systems, Firefox, Chrome (preferred), or IE 7 and later browsers. There are no specific computer requirements other than an Internet connection, e-mail account. 

Adobe Flash Player and Adobe Acrobat Reader are required for this program. 

Click here to download the Acrobat Reader. Click here to download the Flash Player.

ed2go will provide the required textbook for this program:

  • Long Term Care
Social Service Assistant Frequently Asked Questions
Expand All
Can I register for programs if I am an international student?

Yes, because ed2go programs are online you never have to actually travel to the school. Most schools offer telephone or online registration.

How long does it take to complete a program?

All of our programs are self-paced and open enrollment, so you can start them when you want and finish them at your own pace. When you register, you’ll receive six (6) months to complete the program.

What if I don't have enough time to complete my program within the time frame provided?

The time allotted to complete your program has been calculated based on the number of hours for each program, so don't worry too much about not completing in time. If, after a concerted effort, you are still unable to complete, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.

Do I have to buy additional materials?

No.

Can I get financial assistance?

ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements.

What happens when I complete the program?

Upon successful completion of the program, you will be awarded a certificate of completion.

Am I guaranteed a job?

ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.

Who will be my instructor?

Each student is paired with a facilitator for one-on-one interaction. The facilitator will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our facilitators are successful working professionals in the fields in which they teach.

What software or hardware do I need in order to take online programs and what are the system requirements?

In order to take our online programs, you must have access to a computer and the Internet. You can access the program contents from any Web-enabled computer. You don’t have to use the same computer to log-in to the program every time. We recommend that you have a word-processing program (Microsoft Word is the best) and the latest version of Internet Explorer.

Can I use a Mac?

Yes.

How can I get more information about this program?

If you have questions that are not answered on our website, please feel free to contact us via LIVE chat (click the button above). If you are visiting us during non-business hours, please feel free to send us a question using the “Contact Us” form to the right. You may also call us at 1-877-221-5151. We will answer your questions promptly.

When can I start the program?

Our programs are all open enrollment. You can register and start the program as soon as you are ready.

Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.

Does this program prepare for a certification?

This program is knowledge based course. There is not a certification available.

Browse All
Talk to an admissions counselor
Got other questions? Get in touch with our admissions counselors via . During non-business hours, please feel free to send us a question using the "Contact Us" button. You can also reach us by phone at (855) 520-6806.