Course Code: GES236
Learn how to manage stress, deal with difficult people, and how to handle sexual harassment in the workplace. Understand the fundamentals of time management.
Explore the best means of communication, self-management, how to strike a work-life balance, and build relationships.
Understand what to expect from a workplace environment, how to work in a team, and the tools needed for workplace innovation.
Build customer loyalty, understand your customer, know service standards, resolve problems, and know how to define quality service.
Communicate with power, and master budgeting and saving techniques.
Learn how to set expectations as they pertain to change, motivation, management skills, and legal issues.
Darlene Lawrence is an academic coach and childcare and education instructor with five years of experience. She holds a bachelor’s degree in business administration and a master’s degree in teaching.
There are no prerequisites to take this course.
The instructional materials required for this course are included in enrollment and will be available online.
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.
Upon successful completion of the course, you will be awarded a Certificate of Completion.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.