Course Code: GES836
Learn how to install, upgrade, migrate, and deploy Windows 7.
Configure hardware and applications, as well as network connectivity.
Configure access to resources, mobile computing, monitoring, backing up, and restoring Windows.
Identify and resolve Windows 7 application issues.
Manage and maintain Windows 7 client systems, troubleshoot login and resource access issues.
Resolve Windows 7 network connectivity issues, troubleshoot IE8 and encryption issues, and protect Windows 7 against malware and vulnerabilities.
Chris Lobban has industry experience with an extensive range of hardware and software solutions. Before working as an instructor, he worked both in a help desk environment and as a quality assurance analyst. Lobban has earned CompTIA A+, Network+, Server+, and Security+ credentials, as well as Microsoft MCSE (Windows Server 2003), MCSA (Windows Server 2003), MCDST (Windows XP), and MCITP Enterprise Desktop Support Technician (Windows 7) credentials. He is a Microsoft Certified Trainer (MCT) and a CompTIA Certified Technical Trainer (CTT+).
There are no prerequisites to take this course.
This course is ideal for you if you have six (6) to twelve (12) months of experience supporting end users of a desktop operating system and would like to become highly proficient in providing technical support in a Windows 7 environment.
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.
Yes. In this course, you will prepare for the Microsoft Windows 7- Configuring (70-680) and Windows 7-Enterprise Desktop Support Technician (70-685) certification exams, as you learn to configure systems and resolve desktop application, network, and security issues in a Windows 7 environment.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.
Upon successful completion of the course, you will be awarded a Certificate of Completion.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance
If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.
The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.