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ed2go Legal Online Legal Studies Certificate in Mediation and Arbitration
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certificate-in-mediation-and-arbitration

Certificate in Mediation and Arbitration

This course provides you with the comprehensive training necessary for becoming a certified mediation or arbitration professional. It is structured around the Mediators Without Borders INACCORD® conflict resolution model, and offers you the chance to practice your skills through simulated roleplaying exercises. Skills covered include facilitating hearings, weighing evidence and testimony, and rendering awards, as well as fundamentals of conflict analysis and resolution. Upon successful completion, Mediators Without Borders will award you four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator. A final exam is optional upon completion of the course.

6 Months / 200 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

George Mason University

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

Contact Us for additional information

Certificate in Mediation and Arbitration

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Details + Objectives

Course Code: GES425

What You Will Learn
  • Articulate the use of the INACCORD® Conflict Analysis model for use in mediation and arbitration
  • Examine the three phases and four stages of the INACCORD® model used in mediation and arbitration
  • Explore the pre-interview and post-interview phases of the INACCORD® mediation and arbitration model
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation and arbitration cases
  • Apply INACCORD® surveys to simulated mediation and arbitration cases, and analyze the results
  • Examine and apply the INACCORD® model to the most common workplace disputes
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 200 course hours
How you will benefit
  • Receive four individual certificates in Mediation, Applied Mediation Practice, Arbitration and Professional Mediator and Arbitrator
  • Prepare yourself for a career as a mediator or arbitrator within the state or local government, finance, and insurance industries, or private practice
  • Use your improved conflict resolution skills to solve disputes in the home or workplace
  • Understand how to effectively help others negotiate and collaborate through disputes

Outline

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Mediation Certificate

Begin the course by working toward receiving your mediation certificate. Learn about resolution disputes within the justice system and elsewhere. Cover an overview of INACCORD® Conflict Analysis Model and learn its phases and stages.

Mediation Certificate Continued

Continue on to learn about the touchstone skills, parts I and II. You’ll also learn how to craft the memorandum of agreement, all above special issues in mediation, and various legal processes and ethics.

Applied Practice

Master an understanding of INACCORD® conflict analysis and how to apply touchstone skills to practice.

Applied Practice Continued

Facilitate INACCORD® phase interventions, staging multiple phases of various intervention practices. Complete this module by learning about ethical dilemmas and mitigation.

Arbitration

Conclude the course by learning about best arbitration practices including how justice and ethics come into play. Understand the conflict analysis model for arbitration and how to hold a preliminary conference.

Arbitration Continued

Understand how a hearing is directed and closed. Learn how to render an award and the fundamentals of international arbitration.

Details

I.    Mediation Certificate
                A.    Justice and Alternative Dispute Resolution
                B.    Overview of INACCORD® Conflict Analysis Model
                C.    Phases and Stages of the INACCORD® Conflict Analysis Model
                D.    The Touchstone Skills Part I
                E.    The Touchstone Skills Part II
                F.    Crafting the Memorandum of Agreement
                G.    Special Issues in Mediation
                H.    Legal Processes and Ethics
II.    Applied Practice
                A.    INACCORD® Conflict Analysis in Practice
                B.    Touchstone Skills in Practice
                C.    INACCORD® Demo Practice
                D.    Facilitating INACCORD® Phase Two, Stage 1 Interventions
                E.    Facilitating the INACCORD® Caucus
                F.     INACCORD® Phase Two, Stages 2 & 3 Interventions
                G.    INACCORD® Phase Two, Stage 4 Interventions
                H.    Ethical Dilemmas and Mitigation
III.    Arbitration
                A.    Arbitration, Justice, and Ethics
                B.    INACCORD® Conflict Analysis model for Arbitration & Phase One
                C.    The Preliminary Conference
                D.    Directing the Hearing: Part I
                E.    Directing the Hearing: Part II
                F.    Closing the Hearing
                G.    Rendering the Award
                H.    International Arbitration

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Instructors & Support

Brian Luther

Brian Luther is a Colorado licensed attorney and certified mediator and arbitrator. He has more than 15 years of mediation and dispute resolution experience. He spent eight years supervising and mentoring attorneys at LexisNexis, a leading legal research corporation and over five years as Lead Trainer and Internship Supervisor for Mediators Without Borders. Luther presides as an impartial Hearing Officer for the City of Longmont, Colorado and was just appointed as an alternate board member for the City of Longmont Board of Adjustments & Appeals. He is a graduate of Rutgers University and has a law degree from the New England School of Law.

Naseem Ghaffari

Naseem Ghaffari, JD assists with investigations related to employee relations issues, while effectively and accurately maintaining confidential employee relations. She monitors precedents and manages consistency in EEO practices: Including critical incident management, investigations, contract negotiations, and resolution recommendations. Naseem has 7+ years’ experience resolving disputes in the workplace and international environments and has extensive investigative experience. She is an expert in negotiations, bargaining, and mediation resulting in favorable agreements and contract terms. In order to do so, she fosters reconciliations to improve organizational effectiveness and employee performance. Most recently, she worked in the public sector as an Employee Relations, EEO and ADA consultant. In addition to this, she holds a Juris Doctorate, has a Masters Certification in International Conflict Resolution and Mediation, and is a Certified California Mediator.

Requirements

Prerequisites / Requirements

Prerequisites:

Students must be able to use a browser and Microsoft Word to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using email. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.

Requirements:

Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.
  • You need a microphone to participate in the role play practices.

Software Requirements: 

  • PC: Windows Vista or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word
  • Windows Media Player
  • Skype
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment: 

  • In Justice, INACCORD® 
  • Touchstone Skills for Authentic Communication
  • Basic Skills for the New Arbitrator
  • InAccord® Conflict Analysis for Arbitrators

About Certification

mediators-without-borders

Mediators Without Borders has been successfully resolving conflicts since 1994, saving individuals and organizations time, money, and stress. They provide consultation and services for industries from aviation to healthcare, and have put their decades of knowledge to use creating certification programs as well. Certified Family Mediator, Certified Workplace Mediator, and Certified Healthcare and Eldercare Mediator are just a few of the courses you can take that have been certified by Mediators Without Borders, so you know you’re getting the best.

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

Does this course prepare for a certification?

Yes, this course prepares you to sit for the Mediation and Arbitration Certification Exam. At the conclusion of the three course course, students may elect to sit for the Mediators Without Borders Professional Certification Exam. This exam has been created by the Mediators Without Borders team with the assistance of the Center for Educational Measurement.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion and sit for the professional Certification Exam.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

What is the difference between a mediator and an arbitrator?

A mediator is a professional who acts as a neutral party helping two or more people in conflict come to a collaborative, negotiated agreement that is referred to a Memorandum of Agreement. An arbitrator is a professional who acts as a neutral party but, unlike the mediator, functions more like a judge, hearing evidence and witnesses and then rendering an award to one party.

There are a lot of mediation trainings out there. What sets this apart from the others?

This is one of the most comprehensive mediation and arbitration distance learning courses available with online learning that includes role play practice.

The proprietary InAccord® Conflict Analysis model is only available through this training, and offers students the following:

•  A psychologically based empirical research model that tracks the role of emotions in conflict and client satisfaction and understanding at every stage of the ADR process
• The ability to recognize the emotional state of individual disputants in order to determine whether to use a relational approach with all parties in the same room or a directive approach that involves starting the sessions with disputants in separate rooms until a balance of emotions between disputants is achieved.

What is the industry outlook for the field?

In 2011, Alternative Dispute Resolution (ADR) paid out 4.6 billion dollars in industry wages. Mediation and Arbitration accounts for over 64% of the industry income. According to a leading market research company, IBIS World, the future for ADR firms is promising. Post-recession recoveries, while slow, will eventually increase revenue at an average rate of 2.8% per year through 2016. ADR has low capital intensity meaning that most of the revenue is spent on labor; for every $1 spent on labor, only $0.02 is spent in capital expenditures.

How much can student expect to make in this field?

Salaries vary based on geographic region and industry specialization. According to a leading recruitment company, arbitrators and mediators make an average salary of about $65,000 per year. (Recruiter.com) In some states, such as Virginia, the salary can top $135,000 per year. According to the U.S. Department of Labor, Bureau of Labor Statistics, earnings for mediators and arbitrators range from $28,090 to $102,202 per year with median annual wages estimated at $49,490.

Are there any internship/externship opportunities?

Upon successful completion of the course, you may choose to submit an application to Mediators Without Borders to be considered for a referral network to work as a professionally Certified Mediator and Arbitrator or as a professional Interviewer.

What is the typical demographic/target audience for this course?

Mediation is a profession that is open to anyone with the desire to learn to negotiate, to facilitate others’ negotiations, or to mediate simple and complex disputes.

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