Supervisor Suite

Supervisor Suite

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  • Details
  • Syllabus
  • Requirements

Details

To succeed as a manager, you must know how to lead, communicate, and delegate. If you’re a new manager, this online management training course will prepare you for success in your new position. Not only will you master leadership management skills, you will also gain a working knowledge of employment law.

Suite bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Suite bundles.

Enrollment Options:
Instructor-Led
Course Code: B9731
Start Dates*Nov 13 | Dec 11 | Jan 15 | Feb 12
*Choose start date in cart
$299.00

Syllabus

Fundamentals of Supervision and Management
I. Introduction to Managerial Work
II. Making the Transition Into Management
III. The Tasks of a Manager
IV. Managing Tasks, Performance, and Time
V. Introduction to Motivation
VI. The Best-Known Researchers in Motivation
VII. Motivation Theories
VIII. Understanding the Theories of Motivation
IX. Introduction to Conflict Resolution and Problem-Solving
X. Models of Conflict Resolution and Problem-Solving
XI. Working Through Problems
XII. Implementing Solutions to Problems and Conflicts
Fundamentals of Supervision and Management II
I. Purposes and Elements of Communication
II. Direction of Communication Flow
III. Communication Media and Effective Listening
IV. Non-verbal and Written Communication
V. Communicating with Groups and Running Effective Meetings
VI. Communicating During Organizational Change
VII. Introduction to Interpersonal Skills
VIII. Personality Theory and Personality Types
IX. Personality Conflicts
X. Personality Characteristics
XI. The Use of Power and Situational Leadership
XII. Using Interpersonal Skills Throughout Your Career
Employment Law Fundamentals
I. Employee or Independent Contractor?
II. Employment Benefits
III. Hiring Practices
IV. Evaluating Employees
V. Employment Disputes
VI. Employment Disputes in Court
VII. Discrimination and Title VII
VIII. More Discrimination Laws
IX. Labor Unions
X. Labor Negotiations
XI. Workplace Safety
XII. Legal Compliance

Requirements

Hardware Requirements:

  • This course can be taken on either a PC or Mac device.

Software Requirements:

  • PC: Windows XP or later operating systems.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.
  • Other: Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.