Clair Dickinson has a B.S. in secondary English education from Eastern Michigan University. She currently works as an online course facilitator in a lab setting, working with students taking courses towards their high school diplomas. She also completed her Graduate Certificate in Educational Media and Technology through Eastern Michigan University Online, doing all of the work online. She earned the Microsoft Office 2010 Master certification by passing the tests for Word, Excel, PowerPoint, and Outlook 2010. In addition, she has Microsoft Word 2003 Expert level certification. She has used every version of Office since 1995 and still enjoys finding new ways to use the software. In her spare time, Clair writes short crime stories and chases after her young son.