Professional Writing and Administrative Assistant Skills Suite

Professional Writing and Administrative Assistant Skills Suite

Become an indispensable member of the corporate team as an Administrative Assistant. This bundle will help you master essential job responsibilities as you identify opportunities and implement solutions for increased productivity throughout your company. To be successful as an Administrative Assistant, you must have the fundamental skills to communicate in writing. Through practical guidance and the introduction of modern tools such as AI, this suite will provide you with techniques to improve efficiency, accuracy, and clarity.

72 Course Hrs
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  • Syllabus
  • Requirements
  • Instructor
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$399.00 USD

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72 Course Hrs
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Details

Administrative Assistant Fundamentals

Rapid growth in the health, legal services, data processing, management, public relations, and other industries have created many new job opportunities for administrative assistants. This course will help you discover and master the essentials of managerial and staff support, information and records management, communications technology, travel and meeting coordination, space planning, and office ergonomics. You'll become an indispensable member of your team by identifying opportunities and implementing solutions to turn your office into a high productivity machine.

Administrative Assistant Applications

Discover how time management, accounting, business law, organizational behavior, and management affect administrative assistant responsibilities and activities. Learn the basics of accounting, including the general ledger and key accounting terms, and see how financial statements and controls help keep your organization moving in a positive direction. Understand the fundamentals of business law, contracts, and the principal-agency relationship; discover ethics and organizational politics; and understand the basics of human resources management.

Fundamentals of Professional Writing

Enhance your career prospects by developing strong business writing skills that support clear, professional, and persuasive communication. This course will help you identify skill gaps and correct problem areas to improve the effectiveness and impact of your workplace documents.

This professional writing course focuses on building strong business writing skills to boost your professional effectiveness, focusing on clear, concise, and persuasive communication across multiple document types. Through practical, real-world examples, you will develop strategies for writing emails, reports, digital content (web, social, and mobile), and other common workplace communications.

Course content also covers how to leverage modern tools, including AI, to write more efficiently, tailor messages to varied audiences, and deliver polished content that achieves results.

Suite bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Suite bundles.

Syllabus

  1. Administrative Assistant Fundamentals
    1. Introduction
    2. Office Planning and Layout
    3. Information Management
    4. Communications Technology
    5. Records Management
    6. Hardware and Software
    7. Meetings, Conferences, and Travel
    8. Policies and Procedures
    9. Business Documents
    10. Grammar and Punctuation
    11. Interpersonal Communication
    12. Research and Presentations
  2. Administrative Assistant Applications
    1. Change Management and Teams
    2. Accounting Basics I
    3. Accounting Basics II
    4. Business Law I
    5. Business Law II
    6. Human Resources Management
    7. Planning and Control
    8. Organizing
    9. Leading and Motivating
    10. Marketing
    11. Operations Management
    12. Time Management
  3. Fundamentals of Professional Writing
    1. Understanding Your Audience
    2. Defining the Purpose of Your Professional Writing
    3. Writing Clear and Concise Emails, Reports, and Other Business Communication
    4. AI-Powered Solutions for Business Writing
    5. Tone and Voice for Diverse Business Audiences
    6. Essential Formatting, Grammar, and Punctuation
    7. Visual Storytelling With Graphics and Images
    8. Resources for Business Writing
    9. Ethical and Legal Considerations for Writing in a Professional Environment
    10. Revision Techniques for Polished Professional Writing
    11. Web, Social, and Mobile Writing Essentials
    12. Building Confidence and Overcoming Writing Challenges

Requirements

Prerequisites:

There are no prerequisites to complete this course. 


Requirements:

Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 12 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Instructor

Ann Linquist

Ann Linquist is a continuing education instructor on college campuses, at corporations, and with non-profit organizations. She has helped thousands of adults learn to tackle their writing tasks with enthusiasm. Having written everything from novels to newsletters, articles to ad copy, Linquist is able to address the writing needs of each individual. The breadth of her background ensures a powerful, involving learning experience that builds on the strengths of each participant.

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tony Swaim

Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

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Instructor-Moderated Course Code: B15313
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