Telepro Online Program - Group Two: Managing the Call

Telepro Online Program - Group Two: Managing the Call

Group 2 modules focus on those skills necessary for managing the call and are more suitable for those who must use the skills of listening, questioning and controlling the interaction to bring the call to a timely and appropriate response.

90 Days Access / 4 Course Hrs
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$89.00

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$89.00
Self-Guided
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Details

Group 2 modules focus on those skills necessary for managing the call and are more suitable for those who must use the skills of listening, questioning and controlling the interaction to bring the call to a timely and appropriate response.

Requirements

Prerequisites:

There are no prerequisites to take this course.


Requirements:

Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.
  • Speakers or headphones are required.

Software Requirements:

  • PC: Windows 8 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Self-Guided Course Code: T3212

  • 1000 Viking Dr
    Hillsboro, MO 63050 US
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