A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!
How does it work? Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.
Keep in mind that the interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.
The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.
Lesson 01 - Building a PC
In this first lesson, we'll review common types of specialized PCs and discuss the hardware components that support their individualized roles. Then you'll learn about installing contemporary Windows versions. You'll learn about the preparation required, such as checking hardware requirements and backing up your personal files. To ensure a smooth installation process, you don't want to skip this step!
Lesson 02 - Understanding Operating Systems
In this lesson, you'll learn basic operating system concepts and the various operating systems (and versions) covered on the CompTIA A+ exams. You'll explore common OS functions that enable users, software, and hardware to interact with each other. We'll also look at the primary user interfaces—the graphic user interface and the command line interface—and how the GUI manifests in recent versions of Windows, Mac OS X, and Linux. We'll also look at basic OS security features that protect the system by authenticating users and requiring proper authorization to take certain actions.
Lesson 03 - Installing Windows
Today, this lesson is all about Windows. You'll learn the final preparation steps for installing or upgrading Windows, how to actually install the OS, what to do when you're done, and how to troubleshoot any problems that occur. Finally, we'll walk through the boot process for each version of Windows.
Lesson 04 - Windows in Depth
Get ready to explore the structures that power Windows. You'll learn about the Registry, a database that stores everything about your PC. I'll teach you how Windows uses processes and services, the building blocks for everything running in Windows. Finally, you'll learn about special Windows tools for programmers.
Lesson 05 - The Command-Line Interface
In today's lesson, you'll learn how to use the text-based command-line interface. You'll explore the command prompt and find out how to use it to navigate the folder structure. You'll learn about basic commands for listing files and creating new directories, and we'll discuss advanced commands for moving and copying files.
Lesson 06 - Maintaining Operating Systems
Maintaining operating systems is critical. Because Microsoft Windows looms large in the CompTIA A+ objectives, we'll discuss how to download the latest Windows updates and service packs from Microsoft. You'll also learn about the tools and utilities included in Windows that keep it healthy, like Disk Defragmenter and the System Configuration tool. Finally, I'll teach you how to automate your maintenance procedures with the Windows Task Scheduler. Along the way, we'll also look at some of the equivalent maintenance tools and processes in Mac OS X and Linux.
Lesson 07 - Optimizing Operating Systems
In Lesson 7, you'll learn about how to improve the performance of your system by optimizing your hardware and software. We'll discuss installing and removing applications and features, as well as updating and rolling back hardware drivers using Device Manager. I'll also teach you how to prepare your system for any future problems using the various backup and restore tools.
Lesson 08 - Troubleshooting Operating Systems: Boot
Today, I'll teach you how to troubleshoot the boot process. We'll discuss the kinds of problems you can encounter as well as how to deal with them. You'll also learn how to use specific utilities like the Windows Recovery Environment. Finally, we'll discuss using command-line commands to fix boot errors.
Lesson 09 - Troubleshooting Operating Systems: GUI
A necessary skill every tech needs is to know how to troubleshoot an OS from multiple perspectives. Today, I'll teach you what to do when the GUI fails to load normally, and I'll point out several troubleshooting tools and the scenarios in which they are most useful. We'll also discuss application issues like bad installations and compatibility.
Lesson 10 - Virtual Machines
In this lesson, we'll discuss virtualization—using special software to run a second operating system within your real OS. I'll show you what virtualization is and explain its many benefits. You'll also learn about the types of virtualization and popular virtualization software.
Lesson 11 - Printers and Multifunction Devices
The CompTIA A+ certification strongly stresses the area of multifunction devices (MFDs) and printing, so you'll need a high degree of technical knowledge about all types of printers. Today, we'll begin our trip into printers and MFDs. You'll learn about the types of printers and scanners in common use today. I'll teach you how printers connect to PCs and networks, plus I'll talk about how they communicate with computers. Finally, we'll look at the laser printing process in detail so that you can troubleshoot like a printer technician.
Lesson 12 - Installing and Troubleshooting Multifunction Devices
In our final lesson, I'll introduce you to installing and troubleshooting multifunction devices and printers. First, I'll discuss installation so that you'll learn setup and optimization techniques for all kinds of printers. Next up, I'll give you an inside look at general printer troubleshooting. Finally, we'll discuss troubleshooting the main types of printers: impact, thermal, inkjet, and laser.