Back to: Home > Catalog

Pricing Information

Price description
Special Offer price
Special offer description 200 characters
Student rep info: name, email, ph #

Customer Service Fundamentals

Customer Service Fundamentals

$97.00 (USD)

Offered in partnership with Los Angeles Valley College





I enjoyed the Managing Customer Service course. It was well written and easy to follow. Tony Swaim did an excellent job in keeping the material informative, yet interesting and fun. I found the course useful as a refresher and also gained insight into current trends and updates in the customer service field. The links provided with each lesson gave additional information that was helpful. I would highly recommend this course!

Dear Tony, Your class in "Managing Customer Service" was absolutely awesome! I have 20 plus years experience in the customer service profession, but have not had the opportunity to do any supervising or managing. I have thought about entering this field, and now after taking your class, it proves to me that I would love getting into the profession. The class was very insightful with many wonderful examples. Thank you for this fabulous experience.

I found this course to be very informative and useful. I learned a lot about business today and I hope to get good results with it as far as job skill is concerned. Highly recommend this course

Tony, I really enjoyed taking this on-line course. The input you have provided is very valuable to me. All that I have learned from the course can and will be applied to my current job. Thank you Tony for making an on-line course enjoyable! Miranda

I would like to thank the instructor. Customer service is not easy to teach, but he made the class interesting and useful.

I really found this course interesting and instructor style was very helpful to make me feel interested. I really enjoyed the course! Thanks!

Enjoyed the course. It will definitely help me in my new position. Thank you.

Tony, I want to take the time to thank you for all the new ideas, thoughts and lessons I have learned taking your course. I know for a fact that I will carry these with me throughout my sales career and hopefully all my customers will be happier and my sales better because of what you have taught me.

Very interesting I learned a lot. I will ask my company to give this course to all the sales reps.

Thank you Tony for this course. Very helpful in several areas. I have just landed a new job in Customer Service and will be taking my notebook to work with me.



Copyright © 1997 - 2016 Education To Go. All rights reserved. The material on this site cannot be reproduced or redistributed unless you have obtained prior written permission from Education To Go. Education To Go and ed2go are registered trademarks of Education To Go, a part of Cengage Learning.

Cengage Learning | Copyright Notices | Terms of Use | Privacy Statement | Accessibility