Telepro Online Program  - Group One: 'Connecting' with the Customer

Telepro Online Program - Group One: 'Connecting' with the Customer

Group 1 modules focus on improving the customer experience by improving the learner's ability to connect with the customer. This program is suitable for all reps as a base program and as the sole program for reps who have minimal need for the more interactive skills of the other modules.

90 Days Access / 4 Course Hrs
  • Details
  • Requirements
$89.00

$89.00
Self-Guided

Details

Group 1 modules focus on improving the customer experience by improving the learner's ability to connect with the customer. This program is suitable for all reps as a base program and as the sole program for reps who have minimal need for the more interactive skills of the other modules.

Requirements

Prerequisites:

There are no prerequisites to take this course.


Requirements:

Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.
  • Speakers or headphones are required.

Software Requirements:

  • PC: Windows 8 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Self-Guided Course Code: T3211