All instructor-led courses run for six weeks, with an available 10-day extension
period at the end, and most take an average of 24 hours to complete. One lesson
is released every Wednesday and Friday for the six-week duration of the course.
You do not have to be present when lessons are released. You will have access to
all lessons until the course ends. However, the interactive Discussion Area that
accompanies each lesson will automatically close two weeks after the lesson is released.
Thus, we strongly recommend that you complete each lesson within two weeks of its
Your lessons will include text-based practical instruction, illustrated examples,
audio files if needed, and supplemental material that your instructor thinks you'll
find helpful or interesting.
Your lessons will also be accompanied by an assignment that will help you gain practical
first-hand experience with the new skills taught in the course. These assignments
will be optional and self-evaluating. However, some course topics will require feedback
from your instructor, which will be provided within the Discussion Area of the
Each time you complete a lesson, you will also be asked to take a brief multiple-choice
quiz. The interactive multiple-choice quizzes are designed to test your comprehension
of the course material. When you complete a quiz, you will receive an instant analysis
of your work.
The six-week, 12-lesson format used in instructor-led courses gives you an optimal
amount of time to read, reflect upon, and apply the material you will find in each
lesson. We’ve found that the pace we use leads to the highest possible levels of
completion and student satisfaction. In addition, this classroom is built around
a set of 12 interactive Discussion Areas that permit students to ask and answer
questions related to the 12 lessons that make up the course. The interactions in
the Discussion Area are richer and more rewarding when all students are progressing
through the course at the same pace, as in an on-campus course.
Instructor-led courses conclude with a final exam, which tests your comprehension
of the material covered in the class. You must complete the final exam within two
weeks of the release of Lesson 12. Although the final exam answers can be submitted
multiple times, only the first submission counts. Your performance on the final
exam is the only factor we will consider when determining your eligibility for a
certificate of completion.
Instructor-led course classrooms close after the end date of the course, and you
will not be able to enter the classroom again after it closes. Printer-friendly
versions of each lesson are available to you so you can keep copies of lesson text,
assignments, supplementary material, and FAQs for future reference.
For additional assistance, please contact our Student Support department using the