Six Sigma Quality Suite

Six Sigma Quality Suite

Learn how to make an impact at your organization with Total Quality management and Six Sigma techniques.

72 Course Hrs

  • Details
  • Syllabus
  • Requirements
  • Instructor


Transforming your workplace comes down to smart decision making and quality improvement techniques like Total Quality Management and Six Sigma. As the two most widely used methodologies for organizational improvement, knowing these techniques makes you a valuable QA professional. This online course bundle will teach you how to apply Total Quality and Six Sigma methodologies and how to make informed business decisions. By completion, you will be prepared for the American Society for Quality's (ASQ®) Six Sigma Black Belt and Quality Manager certification exams.

Suite bundles are not eligible for partial drops or refunds. Transfers to other open sessions of the same course are available. Please refer to your school for additional details regarding drops, transfers, and refunds on Suite bundles.

Enrollment Options:
Course Code: BC9705
Start Dates*May 15 | Jun 12 | Jul 17 | Aug 14
*Choose start date in cart
$499.00 USD


  1. Total Quality Fundamentals
    1. Introduction to Quality
    2. Customers and Organization
    3. Non-quality Costs and Variation
    4. Assessment and Leadership
    5. Motivation and Change
    6. Team Building and Training
    7. TEI and Measuring Performance
    8. Standards and Auditing
    9. External and Internal Auditing
    10. ISO 9000
    11. More Standards and Systems
    12. Quality Culture and Fallacies
  2. Introduction to Business Analysis
    1. Problem Solving and Decision-Making
    2. Introduction to Probability
    3. Introduction to Sampling and Surveys
    4. Decision Analysis
    5. Utility and Decision-Making
    6. Forecasting
    7. The Modeling Process
    8. Modeling in a Corporate Environment
    9. Financial Analysis
    10. Project Management PERT/CPM
    11. Computer Simulation and Risk Analysis
    12. Computer-Based Information Systems
  3. Six Sigma: Total Quality Applications
    1. DMAIC and Basic Statistics
    2. Six Sigma: The Business Case
    3. Define: The D of DMAIC
    4. Measure Part I: The M of DMAIC
    5. Measure Part II: The M of DMAIC
    6. Analyze Part I: The A of DMAIC
    7. Analyze Part II: The A of DMAIC
    8. Project Management Phases
    9. Project Definition and Scheduling
    10. Improve: The I of DMAIC
    11. Control: The C of DMAIC
    12. Thinking Lean



Completion of Tony Swaim's Total Quality Fundamentals (included in this bundle) and you must be proficient with basic algebra.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

  • The instructional materials required for this course are included in enrollment and will be available online.


Matt Crabtree

Matt Crabtree, CFP®, is a registered securities broker with the Financial Authority Regulation Authority and the U.S. stock exchanges. He has conducted training for the U.S. Department of Defense, as well as corporate organizations including IBM, Accuray, and Gen-Probe. He holds a Bachelor of Science in Business, Information Systems Management, a mini MBA certificate from the School of Management at Yale University, and a certificate in Financial Planning from Pepperdine University's Graziadio School of Business.

Tony Swaim

Tony Swaim has been an online instructor since 1998, with a focus on project management, Six Sigma, and supply chain management. He has also taught at colleges and universities across the United States since 1981. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.