Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate (Vouchers Included)

The Certified Administrative Professional (CAP) certification is one of the most valuable credentials an administrative professional can hold. When held with a Microsoft Office Specialist Associate certification, you demonstrate that you can perform all administrative assistant duties and responsibilities at the highest level.

This course will prepare you for the CAP exam, offered by the International Association of Administrative Professionals (IAAP), and Microsoft Office Specialist...

12 Months / 345 Course Hrs

Open Enrollment

Offered in partnership with your preferred school

CSU Channel Islands

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Learning method

Instructor-led

$3,999USD

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES2048

What you will learn

To perform the key duties and responsibilities of an administrative assistant
To effectively use Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook, at their most advanced level
Use AI and Microsoft Copilot in Excel to create columns, analyze data, and import or frame data more efficiently

How you will benefit

Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge
Set yourself up for success in an administrative career by learning relevant real-world skills
Gain the knowledge necessary to pass the CAP exam
You will receive IAAP Membership and a study guide upon qualification for the CAP exam
Be prepared to sit for the Microsoft Office Specialist (MOS) Associate Certification Exams
Improve spreadsheet productivity by using AI and Microsoft Copilot to speed up data analysis, support content creation, and streamline common Excel tasks

How the course is taught

Self-paced, online course
12 Months to complete
Open enrollment, begin anytime
345 course hours

Outline

Part 1 - Microsoft Office Specialist (MOS) Associate Certification Training
Part 2 - Certified Administrative Professional
1. Certified Administrative Professional
2. Organizational Communication (Part 1)
3. Organizational Communication (Part 2)
4. Business Writing and Document Production
5. Technology and Information Distribution
6. Office and Records Management
7. Event and Project Management
8. Human Resources
9. Financial Functions
10. Workplace Behaviors and Activities (Part 1)
11. Workplace Behaviors and Activities (Part 2)
12. Workplace Behaviors and Activities (Part 3)
13. Becoming an Administrative Assistant and Advancing Your Career

Instructors & Support

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.

Requirements

Prerequisites:

While there are no prerequisites to take this course bundle, you should be familiar with using a personal computer, mouse, and keyboard. You should be comfortable in a Windows environment and have the ability to launch and close activities and navigate to information stored on the computer. You should also have an ability to manage files and folders.

Certification Requirements:

Certified Administrative Professional (CAP)

You must have previous experience as an administrative assistant to be eligible to sit for the Certified Administrative Professional certification exam.

Candidates must meet specific education and administrative office support professional experience, which are:

No College Degree - 4 years of relevant work experience is required
Associates Degree - 3 years of relevant work experience is required
Bachelor's Degree - 2 years of relevant work experience is required

All relevant work experience must have been earned within the last ten years. CAP certification is designed for office and administrative professionals who engage in the following:

Communicate within the organization (both verbal and written)
Conduct business writing, including proofreading and editing
Maintain office functions and record keeping
Plan meetings, events, and arrange travel
Maintain budgets and basic accounting functions
Manage time and other resources for themselves and others
Utilize technology, including virtual and mobile, with strong computer and internet research skills
Coordinate communications between internal staff and/or external clients

Microsoft Office Specialist (MOS) Associate

To earn the Microsoft Office Specialist: Associate certification, pass three of the following exams:

MO-100: Microsoft Word
MO-200: Microsoft Excel
MO-300: Microsoft PowerPoint
MO-400: Microsoft Outlook

Requirements:

Hardware Requirements:

This course must be taken on a PC. Macs are not compatible.

Software Requirements:

PC: Windows 10 or later.
Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
Microsoft Office 365, 2021, or 2019 (not included in enrollment). While you can use an older version of Microsoft Office, if you do, there will be some differences between your version and what you see in the course.
Adobe Acrobat Reader.
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. Reading assignments in each lesson will be linked to the eBook for the designated reading.

The Administrative Professional: Technology and Procedures (eBook)

More About

About Certification: International Association of Administrative Professionals (IAAP)

The International Association of Administrative Professionals (IAAP) is a non-profit organization dedicated to connecting, teaching, and leading administrative professionals so they can excel in an ever-changing business world. IAAP was founded more than 70 years ago as the National Secretaries Association, and has become an internationally-recognized organization for the advancement of administrative professionals.

About Certification: Microsoft

Microsoft is a global leader in software development and technology solutions. Microsoft programs such as Excel, Word, Outlook, and PowerPoint are used both at home and at work. Microsoft provides certifications in these programs that range from beginner to expert level, helping professionals realize their full potential. Whether you want to learn a single program or the entire Office Suite, completing a Microsoft-certified course is the first step.

FAQ

Secretaries and administrative assistants help an organization run efficiently. They use computer software to create spreadsheets, manage databases, and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also set up appointments and use videoconferencing and other office equipment. Specific job duties vary by experience, job title, and specialty, but they work in almost every sector of the economy, including schools, government, and private corporations.

According to ZipRecruiter, the average salary for a Certified Administrative Professional in the U.S. is $44,338. Administrative professional salaries typically range between $24,500 and $68,500 a year. The average hourly rate for administrative professionals is $21 per hour.

Yes, you will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). Please visit IAAP for more detailed information on eligibility and applying for the exam.

You will also be prepared for the Microsoft Office Specialist (MOS) certification exams for PowerPoint, Outlook, Word and Excel. Upon successful completions of 3 Associate level (MOS) exams of your choosing you will earn your Microsoft Office Specialist (MOS) Associate Certification.

You will receive four exam vouchers, one exam voucher for the CAP exam and three exam vouchers for the Microsoft MOS exams.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

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Certified Administrative Professional with Microsoft Office Specialist (MOS) Associate (Vouchers Included)

CSU Channel Islands