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ed2go Business Administrative Executive Assistant with Microsoft Office Specialist 2019 (Vouchers Included)
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Executive Assistant with Microsoft Office Specialist 2019 (Vouchers Included)

Executive assistants possess a broad skill and provide direct support to executive leadership. This course will prepare you for two important certifications in your career as an executive assistant: Certified Administrative Professional (CAP) and Microsoft Office Specialist (MOS) Associate.

You will learn the intricacies of organizational communication, office and records management, and human resources fundamentals, among other topics. You will then learn how to use Microsoft Office 2019 programs like Word, Excel, and PowerPoint. Earning your Microsoft Office Specialist (MOS) Associate certification demonstrates your proficiency in the Office suite.

On course completion and eligibility, you will receive prepaid vouchers to the CAP exam and the following MOS exams: MO-100 (Word), MO-200 (Excel), MO-300 (PowerPoint), MO-400 (Outlook) and MO-500 (Access). The vouchers are prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.

18 Months / 785 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Luzerne County Community College

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

Contact Us for additional information

Executive Assistant with Microsoft Office Specialist 2019 (Vouchers Included)

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Details + Objectives

Course Code: GES2082

What You Will Learn
  • Develop basic practical and managerial skills
  • The fundamentals of administrative roles including human resources, financial responsibilities, and event and project management
  • Prepare for the IAAP Certified Administrative Professional exam
  • Essential skills need to effectively use the Microsoft Office 2019 suite
How the course is taught
  • Self-paced, online course
  • 18 months to complete
  • Open Enrollment, begin anytime
  • 785 course hours
How you will benefit
  • Develop a high level of understanding of the Certified Administrative Professional (CAP) body of knowledge
  • Develop communication skills that will allow you to thrive in a professional environment
  • Set yourself apart from competitors by receiving management training
  • Receive IAAP Membership and Study Guide upon qualification for the CAP exam
  • Explore your abilities as a leader and learn how to masterfully manage people and projects
  • Set yourself up for success in an administrative career by learning relevant real-world skills
  • Be prepare for the Microsoft Office Specialist Certification exams
  • Gain critical Microsoft Office skills and apply them in the workplace

Outline

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Microsoft Office Specialist 2019 (MOS) Certification Training
Microsoft Word 2019
I. Introduction to Microsoft Word 2019
  A.   Creating a Microsoft Word Document  
  B.   The Ribbon  
  C.   The File Tab  
  D.   The Quick Access Toolbar  
  E.   Formatting Microsoft Word Documents  
  F.   Editing Documents  
  G.   Finalizing Microsoft Word Documents  
  H.   Introduction to Microsoft Word 2019 Exam 
II. Intermediate Microsoft Word 2019
  A.   Advanced Formatting  
  B.   Working with Tables  
  C.   Working with Images  
  D.   Page Layout  
  E.   Working with Illustrations  
  F.   Viewing Your Document(s)  
  G.   Intermediate Microsoft Word 2019 Exam
III. Advanced Microsoft Word 2019
  A.   Working with Long Documents  
  B.   Reviewing and Collaborating on Documents  
  C.   Comparing and Combining Documents  
  D.   Managing Mailings  
  E.   Protecting Documents  
  F.   Random Useful Items  
  G.   Advanced Microsoft Word 2019 Exam 
IV. Microsoft Word 2019 Final Exam
Microsoft Excel 2019
I. Introduction to Microsoft Excel 2019
  A.   Creating a Microsoft Excel Workbook 
  B.   The Ribbon 
  C.   The Backstage View (The File Menu) 
  D.   Entering Data in Microsoft Excel Worksheets 
  E.   Formatting Microsoft Excel Worksheets 
  F.   Using Formulas in Microsoft Excel 
  G.   Working with Rows and Columns 
  H.   Editing Worksheets 
  I.   Finalizing Microsoft Excel Worksheets 
  J.   Introduction to Microsoft Excel 2019 Exam 
II. Intermediate Microsoft Excel 2019
  A.   Advanced Formulas 
  B.   Working with Lists 
  C.   Working with Illustrations 
  D.   Visualizing Your Data 
  E.   Working with Tables 
  F.   Advanced Formatting 
  G.   Intermediate Microsoft Excel 2019 Exam 
III. Advanced Microsoft Excel 2019
  A.   Using Pivot Tables 
  B.   Auditing Worksheets 
  C.   Data Tools 
  D.   Working with Others 
  E.   Recording and Using Macros 
  F.   Random Useful Items 
  G.   Advanced Microsoft Excel 2019 Exam 
IV. Microsoft Excel 2019 Final Exam
Microsoft PowerPoint 2019
I. Introduction to Microsoft PowerPoint 2019 
  A.   Creating a PowerPoint Presentation  
  B.   The Ribbon  
  C.   The Quick Access Toolbar 
  D.   The Backstage View (The File Menu)  
  E.   Formatting Microsoft PowerPoint Presentations  
  F.   Working with Images 
  G.   Working with Tables and Charts  
  H.   Finalizing Microsoft PowerPoint Presentations 
  I.   Introduction to Microsoft PowerPoint 2019 Final Exam 
II. Advanced Microsoft PowerPoint 2019 
  A.   Customizing Presentations 
  B.   Presentation Masters   
  C.   Working with Special Effects   
  D.   Using SmartArt   
  E.   Multimedia   
  F.   Setting Up the Slide Show   
  G.   Outlines and Slides   
  H.   Managing Multiple Presentations   
  I.   Sharing and Securing a Presentation 
  J.   Advanced Microsoft PowerPoint 2019 Final Exam 
III. PowerPoint 2019 Final Exam 
Microsoft Outlook 2019
I. Introduction to Microsoft Outlook 2019 
  A.   The Outlook 2019 Interface 
  B.   Performing Popular Tasks in Outlook 2019 
  C.   Working with Messages 
  D.   Working with the Calendar 
  E.   Organizing Contacts 
  F.   Introduction to Microsoft Outlook 2019 Exam 
II. Advanced Microsoft Outlook 2019 
  A.   Working with Tasks and Notes 
  B.   Using Signature and Themes 
  C.   Managing Your Inbox 
  D.   Working with Multiple Email Accounts 
  E.   Advanced Microsoft Outlook 2019 Exam 
III. Microsoft Outlook Final Exam 
Microsoft Access 2019
I. Introduction to Microsoft Access 2019 
  A.   Quick Overview of the Access User Interface    
  B.   Fundamentals    
  C.   Tables and Their Views    
  D.   Tables    
  E.   Queries    
  F.   Forms    
  G.   Reports    
  H.   Introduction to Microsoft Access 2019 Final Exam 
II. Advanced Microsoft Access 2019 
  A.   Relationships    
  B.   Queries    
  C.   Table Functions    
  D.   Forms    
  E.   Reports    
  F.   Macros    
  G.   Completing the Desktop Application    
  H.   Advanced Microsoft Access 2019 Final Exam 
III. Microsoft Access Final Exam 
Certified Administrative Professional
I. Organizational Communication (Part 1)
  A.   Communication Essentials
  B.   Interacting With Stakeholders
  C.   Teams
  D.   Quiz
II. Organizational Communication (Part 2)
  A.   Networking
  B.   Interpersonal Interactions
  C.   Public Speaking
  D.   International Business
  E.   Organizational Structure and Systems
  F.   Legal Issues/Ethics
  G.   Quiz
III. Business Writing and Document Production
  A.   Business Writing
  B.   Using Personal Computer Software Applications
  C.   Publishing Web Documents, Hard-Copy Documents, and Meeting Minutes
  D.   Quiz
IV. Technology and Information Distribution
  A.   Information in Organizations
  B.   Researching, Gathering, Compiling, and Analyzing Data and Information
  C.   Networks for Information Distribution and Maintaining, Backing-up, and Storing Data
  D.   Quiz
V. Office and Records Management
  A.   Office and Records Management (Introduction)
  B.   The Basics of Creating Functioning and Productive Workspaces
  C.   Obtaining and Managing Resources for Your Office and Working in a Virtual Office
  D.   Quiz
VI. Event and Project Management
  A.   Event and Travel Management: Coordinating Virtual Meetings
  B.   Project Management, Time Management, and Negotiations
  C.   Quiz
VII. Human Resources
  A.   Human Resources Functions, Duties, and Processes
  B.   Employee Files and Records and Employee Training
  C.   Recruitment, Staffing, and Hiring Practices
  D.   Diversity, Onboarding/Offboarding, and Human Resource Law
  E.   Quiz
VIII. Financial Functions
  A.   Organizational Finance: Budgeting, Financial Statements, and Financial Transactions
  B.   Banking Process and the Bank Statement Reconciliation Process
  C.   Basic Statistical Analysis
  D.   Quiz
IX. Workplace Behaviors
  A.   Goal Setting and Creativity
  B.   Problem Solving and Decision Making
  C.   Time Management and Stress Management
  D.   Quiz
X. Becoming an Administrative Assistant and Advancing Your Career
  A.   Job Duties, Responsibilities, and Personal Characteristics of Administrative Assistants
  B.   Administrative Assistant Position Options
  C.   Becoming an Administrative Assistant, Making a Career Change, and Career Advancement
  D.   Quiz
Management Training
I. Financial and Accounting Management
II. Marketing Management
III. Strategic Management in Operations
IV. Legal Issues in Operations
V. Legal Aspects of Contracts
VI. Tax Issues
VII. Organizational Development and Change
VIII. Negotiating Strategies
IX. Business Best Practices
X. Organization Leadership and Decision Making
XI. Project Management for Executives
XII. Seven Management Disciplines

Instructors & Support

Becky Swaim

Becky Swaim has taught since 2000, focusing on Administrative Assistant Fundamentals, Administrative Assistant Applications, and Individual Excellence. She holds a Bachelor of Arts in Speech Communication from California State University, Long Beach. Her experience includes managing large staff in medical billing and collections and as a program manager to various medical practices.

Katrina McBride

Katrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multi-national corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang

Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.

Jerry L. Partridge

Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

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Requirements

Requirements

Prerequisites:

You should have basic keyboarding and computer skills, be comfortable navigating the Internet and using e-mail, and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills.

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Office or OpenOffice (not included in enrollment).
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • QuickTime. Click here to download QuickTime.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Certification Eligibility Requirements:

Candidates must meet specific education and administrative office support professional experience, which are:

  • No College Degree - 4 years of relevant work experience is required
  • Associates Degree - 3 years of relevant work experience is required
  • Bachelor's Degree - 2 years of relevant work experience is required

All relevant work experience must have been earned within the last ten years.

Relevant work experience qualifies as office and administrative professionals who engage in some, if not all, of the following:

  • Communicate within the organization (both verbal and written)
  • Conduct business writing, including proofreading and editing
  • Maintain office functions and record keeping
  • Plan meetings, events, and arrange travel
  • Manage projects
  • Engage in or support human relations activities, such as hiring and compliance issues
  • Maintain budgets and basic accounting functions
  • Manage time and other resources for themselves and others
  • Utilize technology, including virtual and mobile, with strong computer and internet research skills
  • Coordinate communications between internal staff and/or external clients

Please visit https://www.iaap-hq.org/page/Certification for more detailed information on eligibility.

Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbook will be shipped to you approximately 7-10 business days after enrollment:

  • Managing by the Numbers: A Commonsense Guide to Understanding and using your Company's Financials
  • Strategic Planning - A Pragmatic Guide
  • The Administrative Professional, Rankin and Shumack

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes. You will be prepared for the Certified Administrative Professional (CAP) certification offered by the International Association of Administrative Professionals (IAAP). You will also be prepared for the Microsoft Office Specialist 2019 (MOS) certification exams for Word, Excel, PowerPoint, Outlook, and Access.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

What will I do as an administrative professional?

As an administrative professional, you will play an important role in keeping an office organized and functioning efficiently. You will perform routine clerical tasks such as answering phones and drafting messages. Administrative professionals will also organize files, schedule appointments, and support other employees within the office. As an administrative professional, you may also be responsible for greeting guests who visit your organization.

What education do I need to become an administrative professional?

For most administrative professional positions, you will need a high school diploma or equivalent as well as some training which can be obtained in an online course like this one. There is a lot of competition for good administrative professional jobs, so getting formal training and earning a certification will put you ahead of the competition and make you more desirable to employers.

What is the average salary of an administrative professional?

The median salary across all office and administrative support positions according to the Bureau of Labor Statistics is nearly $35,000 per year. Your salary will vary depending on the type of administrative job you choose. For example, a financial clerk earns a median salary of $38,680 while a receptionist earns $28,390 and secretaries earn $37,870. According to a research study conducted by Microsoft, entry-level professionals who obtain a certification can earn almost $16,000 more per year than those without certification.

Are administrative professionals in demand?

Yes, administrative professionals are in demand, but there is expected to be little change in the total number of open positions in this field through 2026 according to the Bureau of Labor Statistics. Technology is expected to play a major role in this profession, so your understanding of courses like those in the Microsoft Office Suite will help you land coveted positions.

Where do administrative professionals work?

Administrative professionals typically work full time hours, between 35- 40 hours per week in an office environment, though some do work part time. It is even possible to work from home depending on your duties and your employer. You will spend large amounts of time in front of a computer using various software courses. You will also interact with other people on a daily basis either in person or via the phone.

What qualities should a good administrative professional have?

In order to be a good administrative professional, you will need good communication skills as you will be responsible for working with people at many different levels within the organization. You will also need good organizational skills, a detail-oriented personality, and the ability to keep information you encounter private and confidential. In addition, you'll need to have good time management as well as the ability to prioritize tasks, and you will need to be dependable and reliable no matter what tasks you're assigned. Finally, you'll need to know how to provide good customer service.

How many exam vouchers will I receive with this course?

You will receive six exam vouchers, one voucher for the CAP exam and five vouchers for the Microsoft MOS exams. Microsoft MOS Associate level exam vouchers will be provided for Word, Excel, PowerPoint, and Outlook. An expert level exam voucher will be provided for Access (there is no Associate level exam for Access for 2019). This course fully prepares you to sit for the Access expert level exam.

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About Certification

International Association of Administrative Professionals (IAAP)

The International Association of Administrative Professionals (IAAP) is a non-profit organization dedicated to connecting, teaching, and leading administrative professionals so they can excel in an ever-changing business world. IAAP was founded more than 70 years ago as the National Secretaries Association, and has become an internationally-recognized organization for the advancement of administrative professionals.