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Computer Skills for the Workplace

Most jobs today require a working knowledge of certain computer skills. Employers seek and reward employees who have the ability to send emails, create spreadsheets, manage databases, understand memory and network limitations, and recognize the function and features of modern computer components. Any job candidate who already possesses these skills will stand above those who do not.

This course is designed to provide the fundamental computer competencies you need to survive and prosper in today's fast-changing workplace. You will learn how to implement the powers of modern office software to work faster and more efficiently. This course will focus on practical application for software most common to the workplace. By the time you finish, you will have learned why employers consider technological literacy so critical to the success of any organization.

6 Weeks / 24 Course Hrs
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Starting July 14 | August 18

No instructor. Study on your own schedule

Computer Skills for the Workplace

Details + Objectives

Course Code: csw

What You Will Learn
  • Learn the fundamental computer competencies you need to succeed in the workplace
  • Understand how to effectively use Windows 10 and Office 2016
  • Learn how to create charts, presentations, word processing documents, and more
How the course is taught
  • Instructor-led or self-paced online course
  • 6-12 weeks to complete
  • 24 course hours
How you will benefit
  • Become more technology literate and indispensable to any modern organization
  • Place yourself above other candidates who do not have necessary computer knowledge and skills
  • Become more confident using technology
  • Identify ways to use your computer skills to find a new job or get a promotion at your current organization


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Overview: The Workplace Technology Solution

Good computer skills are essential to your professional success. Examine how companies set up and use technology solutions.

Outlook: Email and Scheduling

Microsoft Outlook is one of the most widely used desktop email clients. Businesses of all sizes rely on Outlook to communicate internally and externally, schedule meetings, and manage contacts.

Word: Creating and Formatting Documents

Learn about word processors and practice new skills using Microsoft Word, the most frequently used software application in the workplace.

Word: More Advanced Formatting

Learn how to create and edit professional looking documents that are sure to impress your peers and your supervisor.

Excel: Spreadsheet Basics

Learn everything you need to know about using spreadsheets in the workplace, including formatting, organization, basic formulas, and data sorting.

Excel: Formatting, Charts, and Printing

Learn to provide easy-to-understand, accurate data with graphs that show trends, analyze past results, and predict future performance.

Access: Database Basics

Examine the parts of a database including data input, output, and maintenance with a particular focus on user interface.

PowerPoint: Creating and Editing a Presentation

PowerPoint is an important tool for creating presentations suitable for the work environment. Explore the best ways to create an effective presentation that includes the right mix of multimedia using PowerPoint.

Integrating Microsoft Office Programs

Learn how to combine information from Microsoft Excel and Access to create data lists and easily transfer the information from one to the other.

Using the Internet

This lesson covers the basics of using the Internet where you'll enjoy seeing how easy it is to find information that specifically meets your needs and interests.

Transferring and Protecting Data

In this lesson you will explore various methods for transferring information from one computer to another. You will learn different terms used to describe the volume of information—or size of a file—and then learn how to most effectively and efficiently move that data from place to place.

Putting Your Skills to Work

Identify ways to use your computer skills to find a new job or get a promotion within your current organization, and explore strategies for continued learning.

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Instructors & Support

Dave Paquin

Dave Paquin has been teaching computer skills in the classroom for over 15 years. He holds a Master of Science in Training and Learning Technology and has extensive experience as a Human Resources manager.




There are no prerequisites to take this course.


Hardware Requirements:

  • This course can be taken on either a PC. Macs are not compatible.

Software Requirements:

  • PC: Windows 8 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge is also compatible.
  • Any edition of Microsoft Office with desktop apps: Excel, Word, Outlook, PowerPoint, and Access. (not included in enrollment).
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.


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When can I get started?

Instructor-Led: A new session of each course begins each month. Please refer to the session start dates for scheduling.

Self-Paced: You can start this course at any time your schedule permits.

How does it work?

Instructor-Led: Once a session starts, two lessons will be released each week, for the 6 week duration of your course. You will have access to all previously released lessons until the course ends.

Self-Paced: You have three-month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.

How long do I have to complete each lesson?

Instructor-Led: The interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you're encouraged to complete each lesson within two weeks of its release.

Self-Paced: There is no time limit to complete each lesson, other than completing all lessons before your three-month access expires.

What if I need an extension?

Instructor-Led: The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

Self-Paced: Because this course is self-paced, no extensions will be granted after the start of your enrollment.

Why do I need to know computer skills for the workplace?

Being computer literate, meaning you have basic computer skills, is considered one of the most important skills you can possess. As companies become more and more dependent on computers and technology, employers want their workers to possess these basic skills.

What are some the most important computer skills?

Some of the most important basic computer skills to have include the ability to type and use email. You'll also need the ability to use the Internet and potentially some knowledge of social media sites. In addition, you should understand how to use popular software and basic computer tools found in nearly every office in the world including: word processing, spreadsheet, and presentation software.

Can having computer skills help me in my career?

Absolutely! Having basic computer skills can make doing your job easier. If you're looking to grow in your current role or in the market for a new job, employers are expecting you to possess these skills. Taking a course like Computer Skills for Workplace will help you gain proficiency on the computer and give you confidence as you work to perform tasks on the job.

Why do companies rely so heavily on computers?

Companies rely on computers to help their business for many reasons. Computers provide speed and accuracy in calculations, and they also store information that can be retrieved as it is needed. Computers allow us to do research by accessing billions of websites with the click of a button. Computers also allow us to create professional reports and documents as well as communicate with one another. They also can perform repetitive operations and operations based on simple logic to automate processes. Computers have become essential business tools as workers strive to do more in less time and for less money.

What if my company doesn't currently use computers?

If the people inside your company do not currently use computers, then this may not be the course for you. However, your company may not always be void of computers, and you can be ready when the change toward technology occurs by completing this course. You will also be better prepared to obtain a new job if you decide to switch companies or industries.

Can these skills help me personally?

Yes. Gaining the basic computer skills taught in this course will also help you in your personal life. After this course, you will be able to better communicate with others, use the Internet, keep track of your personal finances in spreadsheets, create documents in word processing software, and more. You'll even learn how to set up your own computer at home.

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