Certified Credit Counselor (Exam Included)
Becoming a Certified Credit Counselor signifies that you have achieved a standard of excellence in the credit and personal finance counseling industry. Upon completing this course and passing the final exam, you will receive an industry-recognized Credit Counseling Certification from the National Association of Certified Credit Counselors (NACCC).
The knowledge gained in this course—core financial and credit concepts—is key to helping clients successfully take control of their finances....
George Mason University
What you will learn
- Counseling and communication techniques
- Poverty, Cultural and Socioeconomic Variables
- Understanding Consumer Protection Law
- Banking essentials
- Credit industry knowledge
- Credit scoring knowledge
- Credit counselor ethics
- Evaluating Alternatives to resolving debt
How you will benefit
- You will receive the NACCC Certified Credit Counselor designation after passing the final exam
- You will learn counseling techniques to help clients reach their financial goals
- You will learn banking and credit fundamentals to educate clients and help them eliminate debt and improve credit scores
- You will learn credit counselor ethics and other information to help future counselors work ethically, professionally, and legally
How the course is taught
- Self-paced, online course
- 6 Months to complete
- Open enrollment, begin anytime
- 80 course hours
- The Defining Role of the Financial Counselor
- The Components of Financial Well-Being
- Establishing the Client/Counselor Relationship
- Rapport Building
- Poverty, Culture and Socioeconomic Variables
- Active Listening
- Asking the Right Questions
- Taking Control of Finances
- The Problem-Solving Process
- Where the Client is Now
- Where the Client Wants to Go
- How the Client Will Get There
- Demystifying Consumer Credit
- Banking Basics
- Credit Basics
- Choosing Credit Wisely
- Using Credit Wisely
- Understanding Credit Reports
- Credit Scoring
- Understanding and Dealing with Debt
- Getting into Debt
- Debt Collection
- The Consequences of Unpaid Debt
- Getting Out of Debt
- Credit Counseling Today Supplement
- From Credit Cards to Credit Counseling
- Not Legal Advice or Therapy
- The Debt Management Plan
- Keys to Success Review
- Section Review
Bonnie Canty is an attorney licensed in five states: Connecticut, Florida, Georgia, New Jersey, and New York. She obtained her Juris Doctorate degree from Hofstra School of Law and practices general law through her firm ABC Law, PLLC. She has been hired by several businesses and organizations to train, coach, and consult. Canty currently serves on the Board of Directors of the Society of Financial and Career Counseling Professionals and has been a Certified Financial Counselor for almost two decades.
There are no prerequisites to take this course.
- This course can be taken on either a PC or Mac.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Speaker and video capabilities.
- Access to webcam for final exam proctoring.
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.
Yes. After completing the course and passing the final exam, you will receive the National Association of Certified Credit Counselors Credit Counseling Certification.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.
The course instructor will be available by email to answer any questions and provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also receive support from the student advising team.
Upon successful completion of the course, you will be awarded a Certificate of Completion.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.
The certification exam is the final exam of the course. You will schedule to take the exam which is NACCC proctored via webcam.