Certified Quality Improvement Associate (CQIA)
Defining quality can be a challenge because it means different things to different people. It could mean meeting or exceeding the needs of customers or it could mean products being free from defects. Perhaps it's the excellent customer service you receive from an organization or the efficient processes used to provide a product or service.
This course introduces quality concepts to help you understand what quality means and how it is used every day gathered from a variety of industries. It will...
Certified Quality Improvement Associate (CQIA)
Details + Objectives
Course code: GES2006
What you will learn
- The history of Quality management
- How Quality benefits people and organizations
- The tools that can help solve problems and improve processes
How you will benefit
- Introdutroduction to quality concepts
- Preparation for the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam
How the course is taught
- Self-paced, online course
- 6 Months to complete
- Open enrollment, begin anytime
- 25 course hours
Instructors & Support
This is not an instructor facilitated course; however, support will be provided through email, online forms, and phone.
Requirements
Prerequisites:
There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
- This course can be taken on either a PC or Mac.
Software Requirements:
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
Other:
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
- Digital copy: Certified Quality Improvement Associate Handbook
More About
If you're planning on taking the American Society for Quality (ASQ) Certified Quality Improvement Associate certification exam, this course will help you confirm your understanding of the items in the CQIA BoK using questions with feedback and interactive activities knowledge checks and tests built with exam-style, multiple-choice questions.
Please note that the questions in this course are not actual American Society for Quality (ASQ) exam questions.