George Mason University
What you will learn
- Certified Six Sigma Green Belt and Black Belt
- Why organizations implement Six Sigma and the relationship between lean concepts and Six Sigma
- How to apply Six Sigma in product and process design and apply the voice of the customer (VOC) to the voice of the process (VOP)
- How to incorporate high-performing team concepts
- How to apply process control as a replacement for appraisal/inspection
- How to use statistical distributions and apply design of experiments (DOE)
- Understand the DMAIC (define, measure, analyze, improve, control) model
- Gain knowledge of the Six Sigma business case and related strategic planning and voice of the customer requirements
- Differentiate between key Six Sigma metrics and define processes, problems, and opportunities by applying brainstorming and critical to quality
- Find out the basics of flowcharts and learn how to develop/test hypotheses
- Determine how to define, plan, implement, and complete a project by creating project deliverables that satisfy stakeholders
- Discover the power of work breakdown structure (WBS), Gantt charts, and network scheduling methods
How you will benefit
- You will be prepared for the Six Sigma Green Belt and Black Belt Certification exam offered by the American Society for Quality (ASQ)
- You will be prepared for careers such as Process Improvement Analyst, Six Sigma Green Belt
- Consultant, Quality Control/Quality Assurance Supervisor, Quality Technician, and more
- Obtain guidance through the use of ASQ's Six Sigma's Body of Knowledge (BOK) as a path forward approach
How the course is taught
- Self-paced, online course
- 12 Months to complete
- Open enrollment, begin anytime
- 240 course hours
- Six Sigma Green Belt
- Six Sigma and organizational goals
- Value of Six Sigma
- Organizational goals and six sigma projects
- Organizational drivers and metrics
principles in the organization
- Lean concepts
- Value-streaming mapping
for six sigma (DFSS) methodologies
- Road maps for DFSS
- Basic failure mode and effects analysis (FMEA)
- Design FMEA and process FMEA
- Voice of
the customer (VOC), Project identification, Project management basics
- Customer identification
- Customer data
- Customer requirements
- Project selection
- Process elements
- Process inputs and outputs
- Owners and stakeholders
- Project charter
- Project scope
- Project metrics
- Project planning tools
- Project documentation
- Project risk analysis
- Project closure
and planning tools, Business results for projects
- Process performance
dynamics and performance
- Team stages and dynamics
- Team roles and responsibilities
- Team tools
- Team Communication
analysis and documentation, Probability and statistics
- Basic probability concepts
- Central limit theorem
- Statistical distributions
and summarizing data
- Types of data and measurement scales
- Sampling and data collection methods
- Descriptive statistics
- Graphical methods
- Measurement system analysis (MSA)
and performance capability
- Process performance vs. process specifications
- Process capability studies
- Process capability (Cp, Cpk) and process performance (Pp, Ppk) indices
- Short-term vs. long-term capability and sigma shift
- Multi-vari studies
- Correlation and linear regression
- Tests for means, variances, and proportions
- Design of
- Basic terms
- DOE graphs and plots
- Root cause
analysis, Lean Tools
- Waste elimination
- Cycle-time reduction
- Kaizen and kaizen blitz
process control (SPC)
- SPC Basics
- Rational subgrouping
- Control charts
plan, Lean tools for process control
- Total productive maintenance (TPM)
- Visual factory
- Six Sigma and organizational goals
- Six Sigma Black Belt
Planning and Deployment
- Fundamentals of Six Sigma and Lean
- Strategic Planning
Process Management and Measures
- Roles and Responsibilities
- Change Management
- Team Dynamics
- Team Training
- Customer Identification
- Data Collection Requirements
Case, Project Management, Analytical Tools
- Project Justification
- Project Management Tools
Characteristics, Data Collection, Measurement Systems
Statistics and Probability
- Tests for Dispersion and Central Tendency
- Cp, Cpk
- Pp, Ppk
Between Variables and Hypothesis
- Linear Regression
- Tests for Means, Variances, Proportions
Mode and Effects Analysis and Additional Analysis Methods
- Risk Management
- Gap Analysis
- Design of
- One Factor
- Full Factorial
- Cycle Time Reduction
- Statistical Process Control
- Control Charts
- Design for
Six Sigma Framework and Methodologies
- Common Methods
- Organization-Wide Planning and Deployment
Tony Swaim has helped many clients, colleagues, and students reach their professional and personal goals. He has been an online instructor since 1998 and has taught at colleges and universities across the United States since 1981. His focus areas are project management, Six Sigma, and supply chain management. Tony manages a successful consulting firm, and his industry experience includes 20 years of supply chain management. He earned a Doctorate in Business Administration from Kennesaw State University and holds professional certifications in six disciplines, including the Project Management Professional (PMP)® certification from the Project Management Institute (PMI)® and Certified Six Sigma Black Belt (CSSBB)® from the American Society for Quality (ASQ)®.
Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.
Prior to taking this course, you must be knowledgeable in basic Algebra and Statistics.
To be successful in this course, we strongly recommend completing your Black Belt project at your current place of employment. Black Belt-level process improvement projects require significant real-time data, which is easier to obtain when you are presently employed. Projects must also be based on an actual business and are subject to approval by a Master Black Belt. Examples include:
- Manufacturing Floor – Reduced manufacturing product defects
- Human Resources Department – Reduced recruitment cycle time
- Accounting Department - Reduced accounts payable invoice processing costs
If you are currently unemployed, we recommend taking a Green Belt level certification course.
To obtain a Black Belt certification, an applicant will need to show proof that they have completed two Black Belt level projects. These projects are not needed to successfully complete this course, but an applicant will need to show proof of projects in order to apply for the certification exam.
- This course can be taken on either a PC or Mac.
- PC: Windows 8 or later.
- Mac: macOS 10.6 or later.
- Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
- Microsoft Word or equivalent (not included in enrollment).
- Adobe Acrobat Reader.
- Software must be installed and fully operational before the course begins.
- Email capabilities and access to a personal email account.
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment in the correlating portion of the bundle:
- The Certified Six Sigma Black Belt Handbook
- An Introduction to Six Sigma and Process Improvement
The following eBook will be provided to you approximately 7-10 business days after enrollment:
- The Certified Six Sigma Green Belt Handbook (eBook)
Please note: You will receive a digital book if the physical book is on backorder.
Yes. ASQ Certified Six Sigma Green Belt and ASQ Certified Six Sigma Black Belt.
This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.
After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.
If you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee will be charged. If you are funded through a third-party organization, approval may also be required.
The course instructor will be available by email to answer any questions you may have and to provide feedback on your performance. Occasionally, your course may be supported by a team of industry experts. You will also be assigned a Student Advisor for academic support.
Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.
ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us."