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ed2go Business Operations Office Manager
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Office Manager

Office managers are vital in any business office setting, ensuring day-to-day workflow runs smoothly. This online course will train you for a career as an office manager and equip you with a highly transferable skill set. You'll learn effective business management techniques and gain essential computer software skills, including best practices for using QuickBooks 2019 and Microsoft Office 2019. By course completion, you will also be fully prepared to take the Microsoft Office Specialist certification exams for Word, Excel, PowerPoint, Outlook, and Access.

This course offers enrollment with or without vouchers Microsoft Office Specialist (MOS) 2019 certification exams. The vouchers are prepaid access to sit for the certifying exams upon eligibility. Proctor fees may apply, which are not included.
 

18 Months / 815 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Purchase College, SUNY

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

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Include Voucher: Access to certification exam

Self-paced. Study at your own schedule

No Voucher

Self-paced. Study at your own schedule

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Office Manager

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Details + Objectives

Course Code: GES442

What You Will Learn
  • Learn essential skills required of the Microsoft Office 2019 suite including Word, Excel, PowerPoint, Access, and Outlook
  • Set up QuickBooks 2019 for optimum use
  • Use double-entry bookkeeping to record business transactions in QuickBooks 2019
  • Understand financial and accounting terms
  • Know the entire marketing process, including the roles of ethics and technology
  • Develop basic practical and managerial skills
  • Understand the process of negotiating, evaluate negotiation styles, and consider successful negotiation strategies for most environments
  • Know the seven management disciplines essential to business success
How the course is taught
  • Self-paced, online course
  • 18 months to complete
  • Open enrollment, begin anytime
  • 815 course hours
How you will benefit
  • Prepare to take the Microsoft Office Specialist Certification exams Word, Excel, PowerPoint, Outlook, and Access
  • Learn how to efficiently use the Microsoft Office suite and take these skills with you to any workplace
  • Develop your professional communication skills and understand office etiquette
  • Understand the best ways to create and send information or data for the most impact
  • Learn how to effectively use QuickBooks 2019 to save an organization time and money
  • Practice bookkeeping with confidence by becoming aware of the legal standards that apply to accounting methods
  • Explore your abilities as a leader and learn how to masterfully manage people and projects
  • Set yourself apart from competitors by receiving management training

Outline

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Microsoft Office Master 2019 (MOS) Certification Training
Microsoft Word 2019
I. Introduction to Microsoft Word 2019
II. Intermediate Microsoft Word 2019
III. Advanced Microsoft Word 2019
IV. Microsoft Word 2019 Final Exam
Microsoft Excel 2019
I. Introduction to Microsoft Excel 2019
II. Intermediate Microsoft Excel 2019
III. Advanced Microsoft Excel 2019
IV. Microsoft Excel 2019 Final Exam
Microsoft PowerPoint 2019
I. Introduction to Microsoft PowerPoint 2019 
II. Advanced Microsoft PowerPoint 2019 
III. PowerPoint 2019 Final Exam 
Microsoft Outlook 2019
I. Introduction to Microsoft Outlook 2019 
II. Advanced Microsoft Outlook 2019 
III. Microsoft Outlook Final Exam 
Professional Bookkeeping with QuickBooks 2019
I. Welcome to QuickBooks
II. Working with Company Files
III. Securing Your Company Files
IV. Bookkeeping Defined
V. The Journal, the Ledger, and Special Journals
VI The Chart of Accounts
VII. Company Lists
VIII. Bank Accounts and Cash Transactions
IX. Fixed Assets and Depreciation in QuickBooks
X. Accounts Payable I
XI. Accounts Payable II
XII. Midterm
XIII. Accounts Receivable I
XIV. Accounts Receivable II
XV. Accounts Receivable III
XVI. Batch Invoicing
XVII. Introduction to Inventory and Customer Estimates
XVIII. List of Items and Inventory in QuickBooks
XIX. Ordering and Selling Inventory in QuickBooks
XX. Vendor Discounts and Credits & Adjusting Inventory in QuickBooks
XXI. Tracking Price Levels and Customer Discounts in QuickBooks
XXII. Working with Customer Balances
XXIII. Closing the Books and Reporting
XXIV. Your Career Roadmap
XXV. Communication and Organization
XXVI. Portfolio Project
XXVII. Final Exam
Management Training
I. Financial and Accounting Management
II. Marketing Management
III. Strategic Management in Operations
IV. Legal Issues in Operations
V. Legal Aspects of Contracts
VI. Tax Issues
VII. Organizational Development and Change
VIII. Negotiating Strategies
IX. Business Best Practices
X. Organization Leadership and Decision Making
XI. Project Management for Executives
XII. Seven Management Disciplines

Instructors & Support

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

Wade Lindenberger

Wade Lindenberger is a CPA with over 20 years of financial accounting and management experience in public accounting and private industry. He is currently Director of Finance and Administration for New Children's Museum. Before his current position, he worked as the National Finance and Accounting Service Line Leader for Premier Alliance Group, a national professional services firm. Wade was also Director of the Finance and Accounting service line for the San Diego office of a global, publicly held professional services firm. Before becoming a consultant, Wade was Divisional Controller for one of the leading health and fitness club chains in the world. He has also been Internal Audit Manager and Divisional Controller for a division of a Fortune 500 global energy project management company. He began his career with Coopers & Lybrand, predecessor to PricewaterhouseCoopers, one of the "Big Four" CPA firms. He has previously served as an instructor for courses at Coopers & Lybrand and at the University of California at San Diego for the Extension Course and is currently an adjunct professor at the University of San Diego School of Business. He is a member of the American Institute of Certified Bookkeepers' Advisory Board.

Helene K. Liatsos

Helene K. Liatsos is business advisor and QuickBooks Certified Advisor with more than 25 years of experience. She consults for a range of companies, from travel agencies to startups. Her company Home Office Management Experts was awarded the 2004 Home-Based Business of the Year by the U.S. Small Business Administration. Helene holds a Bachelor of Arts from Fairleigh Dickinson University.

Katrina McBride

Katrina McBride's career reflects extensive experience in organizational leadership, marketing strategies, and market development in multi-national corporate environments. Her leadership abilities have been utilized to develop new programs and functional areas. In director-level positions for Nortel Networks, she led strategy for competitive intelligence, emerging markets, and lead generation. McBride holds an M.A. in organizational management and a B.S. in psychology.

Katherine Squires Pang

Katherine Squires Pang, J.D., LL.M., M.Ed has practiced law with since 1983. She has served as an adjunct faculty member in the Graduate School of Management at the University of Texas, Dallas, and has been an adjunct faculty member of many universities, including New York University and the University of California, Irvine. She received her B.A. in 1980 from Clark University, her J.D. from the University of Dayton Law School in 1982, her LL.M in Taxation from Georgetown University Law School in 1983, and her M.Ed from the University of Texas in 2001.

Jerry L. Partridge

Jerry L. Partridge is a Certified Project Management Professional with experience as a project and program manager for a major retail organization. He is a certified instructor for IBM project management courses and hosts university seminars for project managers seeking certification. He has worked extensively with the Project Management Institute, previously leading a team that developed a practice standard for Earned Value Management Systems and volunteering as a subject matter expert for an update to the Project Management Body of Knowledge (PMBOK). Partridge holds a Master of Business Administration from Central Michigan University and a Bachelor of Science from Texas A&M University.

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Requirements

Requirements

Prerequisites:

You should have basic keyboarding and computer skills, be comfortable navigating the Internet and using email and have an understanding of a word-processing program (such as Word). This course is intended for anyone interested in developing their management skills. You should also be comfortable using a personal computer and be familiar with operating Windows Office software.

Requirements:

Hardware Requirements:

  • This course must be taken on a PC. Macs are not compatible.

Software Requirements:

  • PC: Windows 10 or later operating systems.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word, Excel, PowerPoint, Outlook, and Access 2019 (not included in enrollment). While Microsoft Word, Excel, PowerPoint, Outlook and Access 2019 is ideal, you can use the versions that come with Office 365. Please note that there may be some differences between your version of these programs and what you see in the course.
  • QuickBooks 2019 Desktop Pro Software (software not included)
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment the Professional Bookkeeping portion of the bundle of courses:

  • Bookkeeping for Dummies

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country's regulations prior to enrolling in courses that prepare for certification.

Does this course prepare for a certification?

Yes, you will be prepared for the Microsoft Office Specialist (MOS) certification exams: Word, Excel, PowerPoint, Outlook, and Access.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive eighteen (18) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via email) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a Certificate of Completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

How many exam vouchers will I receive with this course?

You will receive five exam vouchers with the voucher included version. Associate-level exam vouchers will be provided for Word, Excel, PowerPoint, and Outlook. An expert level exam voucher will be provided for Access (there is no Associate-level exam for Access for 2019).

Do I need a degree to become a bookkeeper?

You do not need an advanced degree to become a bookkeeper. According to the Bureau of Labor Statistics, you will need to have your high school diploma or equivalent to pursue a career as a professional bookkeeper. Many bookkeepers get started with an online course like this Professional Bookkeeping course. However, in order to stay competitive and open up even more job opportunities down the road, you may want to think about earning an associate degree in bookkeeping or accounting at some point in your career.

Is a bookkeeper the same as an accountant?

Not exactly. There are five major parts to the accounting process and they include: recording, interpreting, classifying, analyzing, and reporting financial information. Bookkeeping is the first, foundational part of the accounting process — recording financial transactions. However, bookkeeping is a great first step into an accounting career and with additional education, you use this as a way to gain experience and become an accountant in the future.

What is the average salary of a bookkeeper?

According to the Bureau of Labor Statistics, the average salary of a bookkeeper is currently just under $40,000 per year. This salary can vary widely depending on your experience level, education and certifications. Your salary will also depend on the size of the organization or organizations for which you work.

Are bookkeepers in demand?

According to the Bureau of Labor Statistics, there are a lot of jobs for bookkeepers, and the job outlook is expected to remain relatively constant through 2026. Understanding how to efficiently use bookkeeping software like QuickBooks will make you a more desirable candidate as more and more businesses turn to technology to perform basic accounting tasks.

What kind of hours do bookkeepers work?

Most bookkeepers work 40 hours per week, though some do work part time. As a professional bookkeeper you may need to work overtime during certain periods of the year such as closing out the fiscal quarter and/or year as well as during tax season.

How do I become a bookkeeper?

You will need to have a high school diploma as well as some type of bookkeeping or accounting training to become a professional bookkeeper. An online course like this one is a great place to start. You can try out this great career to ensure that bookkeeping is something you enjoy doing. If you want to stay competitive and qualify for more job opportunities at higher levels down the road, you may want to think about earning an associate degree in bookkeeping or accounting along with your training and experience on the job.

Where do bookkeepers work?

Most bookkeepers work in an office environment during typical 9 to 5 hours and spend a large amount of their time in front of a computer. As a professional bookkeeper, you will usually be working alone but may have a few people from other areas of accounting that work alongside you. It is even possible that you could work remotely from home for one or more organizations at a time.

Do bookkeepers do the taxes for a company?

No, bookkeepers do not do company taxes. Taxes are done by an accountant. However, bookkeepers play an important role in making sure that financial transactions are recorded in a timely and accurate manner. This ensures that the financial information for a company is easy to read and use once it is time for an accountant to take over and do the taxes.

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About Certification

Microsoft

Microsoft is a global leader in software development and technology solutions. Microsoft programs such as Excel, Word, Outlook, and PowerPoint are used both at home and at work. Microsoft provides certifications in these programs that range from beginner to expert level, helping professionals realize their full potential. Whether you want to learn a single program or the entire Office Suite, completing a Microsoft-certified course is the first step.