Collaborative Problem Solving

This course will help you develop the collaborative problem-solving skills you need to succeed in virtually any work environment while focusing on the importance and many benefits of working in teams.

3 Months / 30 Course Hrs
Open Enrollment
Offered in partnership with your preferred school


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Learning method

Course code: T14182

The Collaborative Problem Solving course will help you become familiar with the basics of working in teams and why teamwork is important to our professional and personal success. This course will provide you with essential strategies for solving problems and challenges that arise during collaboration, and provide you with ways to move forward toward achieving a common goal.

What you will learn

  • Collaborative problem-solving techniques
  • Steps of the collaborative problem-solving process
  • Principles for collaborative problem-solving
  • Best practices for managing the collaborative problem-solving process

How you will benefit

  • You will better be able to work with others
  • You will gain techniques and skills to improve your team performance
  • You will learn to more effectively communicate in a team environment

How the course is taught

  • Self-paced, online course
  • 3 Months access
  • 30 course hours
  1. Collaborative problem-solving
    1. Requires consensus
    2. Involves groups or teams to make decisions
  2. Steps of the collaborative problem-solving process
    1. Identifying the problem and the solution
    2. Identifying the leadership of the group
    3. Identifying the goal of the group
  3. Principles for collaborative problem-solving
    1. Collaborative problem-solving is used to maximize productivity, minimize expenses, resolving conflict, improving morale, and integrating departments
    2. Using technology in the process
  4. Best practices for managing the collaborative problem-solving process


There are no prerequisites to take this course.


Hardware Requirements:

  • This course can be taken on either a PC or Mac.

Software Requirements:

  • PC: Windows 8 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Your course begins immediately after you enroll.​

You have 3 months of access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period. You will have the opportunity to interact with other students in the online discussion area.

There is no time limit to complete each lesson, other than completing all lessons within the allotted access period. Discussion areas for each lesson are open for the entire duration of the course.

Because this course is self-paced, no extensions will be granted after the start of your enrollment.