Course Code: hpo
Identify the fundamental principles of a High-Performance Organization, how to design a HPO, align an HPO with your company’s strategy as well as implement an HPO. You will also learn how you can empower your employees and create an empowered workforce. We will also examine ways in which employees can be given authority in decision making, and how employee feedback can facilitate improvements in the workflow in support of an HPO.
Define the HPO principle of Shared Information and Trust and describe the different ways to communicate your vision for an HPO. We will also discuss how to identify the characteristics that make a good leader as well as examine how communication and a collaborative environment can be used to create successful teams. Define the principles of trust and integrity in an HPO.
Identify the steps of the performance management process, as well as identify the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. Identify ways to motivate productivity in your employees. Discuss how motivational techniques can be used to support a HPO.
Identify common causes and costs of workplace disputes. Discuss the role of arbitration to handle disputes. Define what a Human Resources Information System (HRIS) is and examine how an HRIS can help develop and maintain an HPO. Learn how to identify your organization’s culture, the effects of culture on developing and maintaining a HPO and the role of the mission statement in supporting a HPO.
Learn what diversity is, the benefits of diversity in a HPO, ways to manage diversity-related conflicts in the workplace, and the role of leadership in the workplace. Explain how implementing a HPO can improve your company’s bottom line and the ways to motivate your employees to help your company be a HPO. Lastly in this lesson, you will learn the role of communication in creating a HPO and delegating authority in creating a HPO.
Learn the definition of participative leadership is discussed, as well as ways to grow talent internally to become leaders for a HPO. The steps in the strategic planning process and identifying your organization’s strengths and weaknesses. Explain how to implement and evaluate your strategic plan. How to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of a HPO.
Anna Smith has worked in the field of human resources for 30 years and has taught at university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Senior Professional in Human Resources and a SHRM Senior Certified Professional. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans.
There are no prerequisites to take this course.
The instructional materials required for this course are included in enrollment and will be available online.
A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits.
Once a course session starts, two lessons will be released each week for the six-week duration of your course. You will have access to all previously released lessons until the course ends.
The interactive discussion area for each lesson automatically closes two weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.
The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks plus 10 days (24 days total) to complete the final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.