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High Performance Organization

A key ingredient to the longevity of a company, is the performance and implementation to function as a High-Performance Organization (HPO). A High Performance Organization doesn’t evolve naturally it takes a proper foundation and resources. Any type of business from production to service based, would benefit from becoming a HPO. Benefits include increased profits, a high rate of success, and a desirable workplace. Competition is everywhere and may range from large and small organizations on a domestic and international level. An organization is better suited for long-term success if they build an initial foundation as a High Performance Organization. 

This course will provide you with the information needed to help your organization with its efforts to become a High Performance Organization (HPO). We’ll begin discussing the four principles of a HPO: Egalitarianism and Engagement, Shared Information and Trust, Knowledge Development and Performance Reward Linkage and how to link those principles with organizational activities to be a HPO to implementation of the principles. You'll also discuss leadership and how the organization’s culture can help or hinder your efforts to become a HPO.

6 Weeks / 24 Course Hrs
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Starting April 17 | May 15

High Performance Organization

Details + Objectives

Course Code: hpo

What You Will Learn
  • Learn the fundamental principles of a High-Performance Organization (HPO) and how to design and implement an HPO
  • Describe what an effective performance management process looks like as well as the purpose of performance manage in developing an HPO
  • Explain how training and development can motivate your employees to be high performers
  • Define organizational culture what your organization’s culture is and how to design a culture to implement a HPO
  • Discuss how implementing a HPO can improve your company’s bottom line and how to motivate your employees to help your company be a HPO
  • Explain how understanding the strategic plan contributes to implementation of a HPO
How the course is taught
  • Instructor-led course
  • 6 weeks in duration
  • Courses begin each month
  • 2 lessons released each week
  • 24 course hours
How you will benefit
  • Learn the principles to creating a HPO and why your organization should implement a HPO
  • Learn how to empower your employees to work towards a HPO
  • Discover how communication can help your organization with their efforts to a HPO
  • Understand how shared information supports a HPO
  • Demonstrate an understanding of how training and development supports an HPO


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Lesson 1

Identify the fundamental principles of a High-Performance Organization, how to design a HPO, align an HPO with your company’s strategy as well as implement an HPO. You will also learn how you can empower your employees and create an empowered workforce. We will also examine ways in which employees can be given authority in decision making, and how employee feedback can facilitate improvements in the workflow in support of an HPO.

Lesson 2

Define the HPO principle of Shared Information and Trust and describe the different ways to communicate your vision for an HPO. We will also discuss how to identify the characteristics that make a good leader as well as examine how communication and a collaborative environment can be used to create successful teams. Define the principles of trust and integrity in an HPO.

Lesson 3

Identify the steps of the performance management process, as well as identify the four basic elements necessary to establish effective standards for performance management and describe what an effective performance management process looks like. Identify ways to motivate productivity in your employees. Discuss how motivational techniques can be used to support a HPO. 

Lesson 4

Identify common causes and costs of workplace disputes. Discuss the role of arbitration to handle disputes. Define what a Human Resources Information System (HRIS) is and examine how an HRIS can help develop and maintain an HPO. Learn how to identify your organization’s culture, the effects of culture on developing and maintaining a HPO and the role of the mission statement in supporting a HPO.

Lesson 5

Learn what diversity is, the benefits of diversity in a HPO, ways to manage diversity-related conflicts in the workplace, and the role of leadership in the workplace. Explain how implementing a HPO can improve your company’s bottom line and the ways to motivate your employees to help your company be a HPO. Lastly in this lesson, you will learn the role of communication in creating a HPO and delegating authority in creating a HPO.

Lesson 6

Learn the definition of participative leadership is discussed, as well as ways to grow talent internally to become leaders for a HPO. The steps in the strategic planning process and identifying your organization’s strengths and weaknesses. Explain how to implement and evaluate your strategic plan. How to find the right strategy for your organization and explain how the strategic plan contributes to the implementation of a HPO.

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Instructors & Support

Anna Smith

Anna Smith has worked in the field of human resources for 30 years and has taught at university level for over 20 years. She holds a bachelor's degree in business administration from Spalding University, a master's degree in management from Webster University, and a Master Online Teaching certificate from the University of Illinois. She is also a certified Senior Professional in Human Resources and a SHRM Senior Certified Professional. Her experience spans many areas of human resources including recruitment, labor relations, and affirmative action plans.




There are no prerequisites to take this course.


Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.


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When can I get started?

A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits.

How does it work?

Once a course session starts, two lessons will be released each week for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

How long do I have to complete each lesson?

The interactive discussion area for each lesson automatically closes two weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

What if I need an extension?

The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks plus 10 days (24 days total) to complete the final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

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