Microsoft Outlook Certification Training (Voucher Included)

Across industries, Microsoft Outlook is one of the most widely used desktop email clients. Businesses of all sizes rely on Outlook to communicate internally and externally, schedule meetings and manage contacts. If you use Outlook, becoming a Microsoft Office Specialist (MOS) in Outlook is an important step in your career.

Upon completion of this course, you will be fully prepared to sit for and pass the Microsoft Office Specialist Outlook Certification exam. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.

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6 Months / 45 Course Hrs
Open Enrollment
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Georgia Piedmont Technical College

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Microsoft Outlook Certification Training (Voucher Included)

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Course code: GES893

What you will learn

  • Several new features in Outlook
  • Best practices for Ribbon, Tabs, Groups, and Commands Explore the Backstage View
  • Set up accounts and work with messages
  • Manage your inbox including filtering, creating search folders, and archiving
  • Work with multiple accounts
  • Use AI and Microsoft Copilot in Outlook to draft, summarize, and manage emails and meetings more efficiently

How you will benefit

  • Learn to use all of the features in Microsoft Outlook
  • Be prepared to take the Microsoft Office Specialist Outlook Certification exam
  • Ability to earn a higher salary than non-certified peers
  • Improve workplace productivity by using AI and Microsoft Copilot to streamline email communication, prepare for meetings, and reduce time spent managing Outlook tasks

How the course is taught

  • Self-paced, online course
  • 6 Months to complete
  • Open enrollment, begin anytime
  • 45 course hours
Microsoft Outlook Certification Training
Course Activities
  • Quizzes: 10
  • Assignments: 13
  • Exams: 3

Part 1 - Introduction to Microsoft Outlook 365 Training

Lesson 1: The Outlook Interface - Quizzes: 1, Assignments: 0

  • Overview of the Outlook Interface
  • The Ribbon
  • Review of Differences Between Classic and New Layouts

Lesson 2: Working with Messages - Quizzes: 1, Assignments: 1

  • Compose a Message
  • Add an Attachment
  • Add Polling Options
  • Check Spelling and Grammar
  • Format Text
  • Insert a Hyperlink or Image in a Message
  • Send a Message

Lesson 3: Working with the Calendar - Quizzes: 1, Assignments: 2

  • Change Your Calendar View
  • Set Up Availability Status
  • Print Your Schedule
  • Share Your Calendar
  • Schedule a Meeting
  • Make Updates to Meetings
  • Cancel a Meeting
  • View Others’ Calendars
  • Delete a Calendar
  • Work with Calendar Items
  • Create and Add Calendars

Lesson 4: Organizing Contacts - Quizzes: 1, Assignments: 1

  • Add, Delete, and Import/Export a Contact
  • Update a Contact
  • Locate a Contact
  • Sort Contacts
  • Work with Contact Lists
  • Manage Multiple Address Books

Lesson 5: Working with Groups - Quizzes: 1, Assignments: 1

  • Search for a Group
  • Create a Group
  • Add or Remove Members
  • Send Email to a Group

Lesson 6: Using Copilot in Microsoft Outlook

  • Copilot in Microsoft 365 Outlook
  • Emails
  • Meetings

Introduction to Microsoft Outlook 365 Exam

Part 2 - Advanced Microsoft Outlook 365 Training

Lesson 1: Performing Popular Tasks - Quizzes: 1, Assignments: 3

  • Open Email Messages
  • Reply to and Forward Email Messages
  • Preview and Save an Attachment
  • Print a Message
  • Delete a Message
  • Save a Message in an Alternate Format
  • Customize the Navigation Pane

Lesson 2: Working with Tasks and Notes - Quizzes: 1, Assignments: 1

  • Create a Task
  • Print a Task
  • Add Steps to a Task
  • Update a Task
  • Search for Tasks
  • Change Your Task View

Lesson 3: Using Signature and Themes - Quizzes: 1, Assignments: 1

  • Create a Signature
  • Automatically Add a Signature to Messages
  • Modify a Signature
  • Format Outgoing Messages

Lesson 4: Managing Your Inbox - Quizzes: 1, Assignments: 2

  • Search for Messages
  • Sort Messages
  • Add New Local Folders
  • Move Messages between Folders
  • Group Your Mailbox Items
  • Filter Messages
  • Organize Messages
  • Create and Manage Rules
  • Manage Your Junk Email
  • Archive Your Messages
  • Create a Quick Step
  • Create Auto-Replies

Lesson 5: Working with Multiple Email Accounts - Quizzes: 1, Assignments: 1

  • Setting Up Multiple Accounts in Outlook
  • Send Emails from Different Accounts
  • POP vs. IMAP Email Protocols

Advanced Microsoft Outlook 365 Exam, Microsoft Outlook 365 Final Exam

Tracy Berry

Tracy Berry has been a senior graphic designer/programmer, instructor, and consultant since 1993 and has developed hundreds of logos, marketing materials, websites, and multimedia solutions for customers worldwide. She was also involved in several large corporate software rollouts. She has helped many organizations optimize and streamline data solutions. She teaches both onsite and online courses and has her CTT (Certified Technical Trainer) certification. Tracy specializes in teaching graphics, desktop publishing, web design, and reporting/productivity applications.

Prerequisites:

There are no prerequisites to take this course, however you must have familiarity with using a personal computer and in a Windows environment. You must also be able to launch and close programs, navigate to information stored on the computer, and manage files and folders.

Requirements:

Hardware Requirements:

  • This course must be taken on a PC. Macs and Chromebooks are not compatible.

Software Requirements:

  • PC: Windows 10 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Microsoft Outlook 365 or 2021 (not included in enrollment). You can use either of these versions of Outlook for the course. Please note: The course is designed using Microsoft Outlook 365 Desktop Enterprise Version using the New (not Classic) interface, which is updated regularly, so there may be some slight differences between your version and what you see in the course, but the core concepts and functionalities covered will remain consistent.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

About Certification: Microsoft

Microsoft is a global leader in software development and technology solutions. Microsoft programs such as Excel, Word, Outlook, and PowerPoint are used both at home and at work. Microsoft provides certifications in these programs that range from beginner to expert level, helping professionals realize their full potential. Whether you want to learn a single program or the entire Office Suite, completing a Microsoft-certified course is the first step.

Yes, you will be prepared for the Microsoft Office Specialist Outlook Certification exam, MO-400. This course offers enrollment with or without a voucher. The voucher is prepaid access to sit for the certifying exam upon eligibility. Proctor fees may apply, which are not included.

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successful completion of the course, you will be awarded a Certificate of Completion.

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

This course is non-credit, so it does not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the "Contact Us" form.

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