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ed2go Computer Applications QuickBooks Introduction to Crystal Reports
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Introduction to Crystal Reports

Want to "wow" people with your business reports? In this course, you'll master the techniques the pros use to produce attractive, reader-friendly reports for any audience.  

Designed for Crystal Reports XI, Crystal Reports 2008, and Crystal Reports 2011, this course will teach you how to transform the information that lies buried in your database or accounting program into clear, easy-to-understand documents. Whether you're new to Crystal Reports or want to enhance your skills, this course is ideal for you. By the time you're done, you'll be able to produce anything from a quick meeting handout to an elaborate annual report—and you'll never be intimidated by report-writing tasks again!

6 Weeks / 24 Course Hrs
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Starting April 17 | May 15

Introduction to Crystal Reports


Details + Objectives

Course Code: cri

What You Will Learn
  • Get hands-on practice in extracting, sorting, and grouping your data
  • Learn advanced formatting techniques
  • Discover how to create cross-tab reports to show correlations between categories of data
  • Find out how to include totals for groups of figures or for the entire report
  • Examine how to include sub-reports within a master report to show data from different sources
  • Master the art of building your reports and formatting your material to create a polished, professional look
How the course is taught
  • Instructor-led course
  • 6 weeks in duration
  • Courses begin each month
  • 2 lessons released each week
  • 24 course hours
How you will benefit
  • Understand how to produce anything from a quick meeting handout to an elaborate annual report
  • Feel confident that you can completed assigned report-writing tasks
  • Open the door to new opportunities and promotions once you demonstrate your ability to create professional-quality, reader-friendly reports


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Week 1

In our first lesson, you'll learn why it's important to find out everything you need to know about the report you want to create before you even launch the Crystal Reports application. Then, learn how to create a simple report from scratch.

Week 2

Learn how to pull data from multiple database tables and display only the data you want, filtering out any irrelevant information. Then, we'll review how to enhance communication by organizing a report's data in a meaningful way, and you'll learn how to use Crystal Reports to sort data and group related data items together.

Week 3

In this lesson, you'll dive into the details of the various report sections. We'll also explore how you can control the placement of groups, reset page numbering, and move report totals. Then, look at a number of formatting options that Crystal Reports offers to help you give your report just the look you want. We'll look at how you can use report templates to achieve a consistent appearance across a family of reports, and practice using absolute formatting and conditional formatting, features that can adjust the appearance of your report based on the data it contains.

Week 4

In this lesson, you’ll learn how to create a cross-tab report, which can show such correlations across the entire data set or within a selected group of data items. Then, learn how to create a report based on some, but not all, of the data in a database. You’ll learn to create such targeted reports that make it easy for managers to make informed decisions.

Week 5

Learn to make your reports dynamic, sensitive to what's happening at runtime using formulas and functions. Then, find out how to embed one report inside another so both are displayed at once.

Week 6

Learn how to choose a chart type that best conveys the information you want to emphasize. And you'll find out how to use color, font, scale, legends, and titles to help you highlight trends in the data or data points that fall outside of the expected range. Finally, we’ll explore all of the distribution options that Crystal Reports provides.

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Instructors & Support

Allen G. Taylor

Allen G. Taylor is a 30-year veteran of the computer industry. He has authored 28 books about computer-related subjects, including "Crystal Reports 2008 For Dummies," "Database Development For Dummies" and "SQL For Dummies." He has also taught computer courses for more than 10 years.




There are no prerequisites to take this course.


Hardware Requirements: 

  • This course must be taken on a PC. It is not suitable for Mac users.

Software Requirements: 

  • Windows XP or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Crystal Reports XI, Crystal Reports 2008, Crystal Reports 2011, or Crystal Reports 2013 (not included in enrollment).
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.


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When can I get started?

A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits.

How does it work?

Once a course session starts, two lessons will be released each week for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

How long do I have to complete each lesson?

The interactive discussion area for each lesson automatically closes two weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

What if I need an extension?

The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks plus 10 days (24 days total) to complete the final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

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