Course Code: GES789
Residential Workplace Safety
Hardware and Materials Used in Residential Wiring
Tools Used in Residential Wiring
Test and Measurement Instruments Used in Residential Wiring
Understanding Residential Building Plans
Determining Branch Circuit, Feeder Circuit, and Service Entrance Requirements
|A.||Introduction to Residential Service Entrances|
|B.||Service Entrance Equipment and Installation|
|A.||General Nec® Requirements for Rough-In Wiring|
|B.||Electrical Box Installation|
|C.||Electrical Box Installation|
|E.||Switching Circuit Installation|
|G.||Special Residential Wiring Situations|
|I.||Video, Voice, and Data Wiring Installation|
Lighting Fixture Installation
Service Panel Trim-Out
|A.||Checking Out and Troubleshooting Electrical Wiring Systems|
|A.||Green Wiring Practices|
|B.||Photovoltaic (PV) System Installation|
|VII.||Winning Customer Service|
|X.||Customer Service: Why Do It?|
|XI.||The Decline (and Revival) of Customer Service|
|XII.||Moving Forward with the Four P’s|
|XIII.||Traits of Outstanding Customer Reps|
|XIV.||Measuring Customer Service|
|XV.||Customer Service Communication|
|XVI.||Helping Upset Customers|
Greg Fletcher has over 40 years of experience in the electrical field as both a practicing electrician and as an electrical instructor. He has been a licensed electrician since 1976 and currently holds a Master Electrician’s License in the State of Maine. In 1988, he was appointed as the Department Chairman of the Trades and Technology Department and Program Director/Instructor of the Electrical Technology program at Kennebec Valley Community College in Fairfield, Maine. He is the author of several textbooks including Residential Construction Academy: House Wiring, Guide to Using the National Electrical Code, and The Electrician’s Guide to Photovoltaic System Installation. He has an associate’s in Electrical Construction and Maintenance, a Bachelor of Science in Applied Technical Education, and a Master of Science in Industrial Education.
While required, it is recommended that a person taking this course have some basic knowledge of direct current and alternating current electrical theory.
Hardware Requirements: This course can be taken on either a PC or Mac.
Other: Email capabilities and access to a personal email account.￼
The instructional materials required for this course are included in enrollment. The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
DEWALT Electrical Licensing Exam Guide
Residential Construction Academy: House Wiring
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive twelve (12) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.
Upon successful completion of the course, you will be awarded a Certificate of Completion.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.