Patient Care Technician (Voucher Included)

Patient care technicians (PCTs) are crucial healthcare professionals who play a vital role in assisting nurses and other medical staff in providing care to patients. With the occupation demand at an all-time high, after successfully completing this patient care technician program and certification exam, you can become a technician primarily focused on direct patient care and support within a hospital, clinic, long-term care facility, or home health care.

This patient care technician...

12 Months / 325 Course Hrs
Open Enrollment
Offered in partnership with your preferred school

University of the District of Columbia

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Course code: GES1049

What you will learn

  • Demonstrate characteristics of a healthcare professional by communicating using proper medical terminology with the interdisciplinary team
  • Obtain knowledge of the healthcare delivery system and the legal, ethical, and professional standards within the role of the PCT
  • Gather the knowledge and skills to provide individualized basic nursing care to a diverse population of patients
  • How to apply problem-solving and critical thinking skills within the PCT scope of practice and in coordination with team members to foster positive patient outcomes
  • Knowledge needed to pass either the NHA's Certified Patient Care Technician/Assistant (CPCT/A) exam or the AMCA's Patient Care Technician (PCTC) certification exam

How you will benefit

  • Jump-start your career in the medical field by learning how to care for patients in a variety of conditions and healthcare settings
  • Develop the communication style needed to communicate positively and efficiently with patients, their family members or caregivers, and healthcare team members
  • Understand how to create positive, efficient experiences for patients to make them more comfortable
  • Learn your legal and ethical responsibilities for practicing patient care
  • Obtain a certificate of completion and be prepared to sit for the professional certification that best aligns with your interests and career goals
  • Your choice of a certifying exam voucher—either for the NHA's Certified Patient Care Technician/Assistant (CPCT/A) exam or the AMCA's Patient Care Technician (PCTC) certification exam

How the course is taught

  • Self-paced, online course
  • 12 Months to complete
  • Open enrollment, begin anytime
  • 325 course hours
  1. Medical Terminology
    1. The Musculoskeletal System
    2. The Cardiovascular System
    3. The Lymphatic and Immune Systems
    4. The Respiratory System
    5. The Digestive System
    6. The Urinary System
    7. The Nervous System
    8. The Special Senses: The Eyes and Ears
    9. The Integumentary System
    10. The Endocrine System
    11. The Reproductive System
    12. Diagnostic Procedures, Nuclear Medicine, Pharmacology
  2. Patient Care Technician
    1. Becoming a Patient Care Technician
    2. Law, Ethics, and Healthcare
    3. Soft Skills in Healthcare
    4. The Art of Communicating
    5. Infection Control and Safety Precautions
    6. Workplace and Patient Safety
    7. Organization of the Human Body
    8. The Chief Complaint, Patient History, and Vital Signs
    9. Preparing for and Assisting with the Complete Physical Examination (CPE)
    10. Pharmacology
    11. Patient Care and Comfort: Part 1
    12. Patient Care and Comfort: Part 2
    13. Patient Surgical Care
    14. Patient Positioning and Bed Mobility
    15. Transfer Techniques and Wheelchair Use
    16. Range of Motion, Gait, and Assistive Devices for Mobility
    17. Restorative Care and Rehabilitation
    18. Phlebotomy
    19. Non-Blood Specimen Collections
    20. Cardiology Procedures and ECGs
    21. Special Care: Pregnancy, Postnatal Care, Pediatrics, and Mental and Emotional Health
    22. Special Care: Older Adults, Chronic Conditions, and Palliative and Postmortem Care
    23. Certification Exam Preparation
    24. Preparing for Your Career

Carline Dalgleish

Carline Dalgleish has worked in medical office administration for over 30 years. She holds a bachelor's degree in Business Information Systems, a master's degree in Leadership, and a post-baccalaureate certificate in Health Information Management. She is a Registered Health Information Administrator and an AHIMA Approved ICD-10-CM/PCS Trainer. Dalgleish is the author of an ICD-10 coding system and also owns her own consulting firm, AnnGrant Educational Services.

Sharon L. Blackford

Sharon L. Blackford, MA, BA, RMA, has over 30 years of experience in the medical field. She has a Master's degree in Organizational Management, a Bachelor's degree in Business Management, and has served as a Registered Medical Assistant since 1994. Sharon was an active-duty Clinical Specialist in the U.S. Army for 10 years. Sharon later moved to the Gulf Coast to accept a position as the Director of Education of Blue Cliff College and was promoted to Campus Director.

Stacey O'Brien

Stacey O'Brien has more than 10 years of experience in medical coding and reimbursement. Ms. O'Brien has been a risk adjustment coder for a Medicare advantage plan, audited medical records for a consulting firm, and currently supervises the coding and electronic claims submission process for a group medical practice. She has a bachelor's degree from the University of Pittsburgh and a CPC coding certification from the AAPC.

Leahnata Davies

Dr. Leahnata Davies has been a nurse public health expert and nurse leader for over 20 years. Her teaching philosophy for health education is grounded and intertwined with her philosophy of nursing. Her hands-on experience in the nursing field has shaped the kind of teacher and mentor she hopes to be. She would like to set a foundation integrated with evidence-based practice to provide the basis of professional practice while supporting students' emotional, intellectual, and educational needs. Her desire to teach is twofold: She is committed to improving care for patients but also wants to continue to share her love of learning and passion for addressing the needs of the community, the healthcare system, and the learners. As an educator, she hopes to accomplish this through critical engagement, collaboration, and lifelong learning. Her health care experience includes progressive experience in clinical and public health, healthcare administration, case management, health education, and instruction. As a public health expert,

Dr. Davies has extensive experience assessing, planning, implementing, monitoring, and evaluating the delivery of optimal care and services in diverse healthcare settings, including managing and executing government-funded care programs. In addition to a Doctor of Philosophy degree in Health Science from Walden University, Dr. Davies holds a Master of Public Health degree from Walden University and a Bachelor of Science degree in Nursing from Felician College, Lodi, NJ.

Kate Moura Dos Santos

Kate Moura Dos Santos currently resides along the east coast in the beautiful state of Vermont. She started her career in the medical field in 1981 in the US ARMY as an active-duty Medical Secretary. After an honorable discharge, she became a Licensed Nursing Assistant (LNA) and Home Health Aide. She has worked in various capacities and disciplines including Med Surg, Neurology, ICU, Cardiac ICU, inpatient facilities as well as skilled nursing facilities, private homes, inpatient psych units and Alzheimer's memory units. She became so confident in her skills as an LNA, that in 2001, she became owner and operator of "Changing Seasons Home Health Care". She realized while operating her home care business, that she enjoyed teaching and training others in becoming proficient as an LNA, home health care aide.

Alexis M. Ramirez

Alexis M Ramirez, DNP, MSN, NPD-BC, CCRN has worked as a Registered Nurse (RN) for many years in cardiovascular critical care as well as taught in the acute care and academic settings. In addition to serving the community through care delivery, she has trained Patient Care Assistants, Monitor Technicians, Licensed Vocational Nurses, and Registered Nurses throughout her career.

Dr. Ramirez completed her Doctorate in Nursing Practice from California State University, Fresno in 2021. She completed her master's in nursing education from Chamberlain College of Nursing in 2014. She is board certified in Nursing Professional Development and as a Critical Care Nurse.

Betty Stahl

Betty Stahl holds a doctorate in pharmacy from Shenandoah University. Over the past several years, she has taught pharmacy technician programs at ASA College in New York City and ACT in Arlington, Virginia. Stahl has also worked as a pharmacist in independent and hospital settings.

Rox Ann Sparks, DNP, MSN, RN, CNE, CMHIMP, LNC

Dr. Rox Ann Sparks is an experienced nurse who has cared for patients and students in nearly every healthcare setting, with 35 years of practice in emergency medicine. Her nursing career has led her from obtaining her CNA, LVN, RN, and MSN to a Doctorate in Nursing Practice (DNP).

Dr. Sparks has experience in being a floor nurse to a chair of nursing. She has developed many different healthcare programs, from PCT to BSN. She has also consulted in accreditation for nursing programs and presented numerous educational programs from natural health to chronic diseases. These experiences led her to become a Certified Nurse Educator.

Dr. Sparks is currently the CEO of Sparks Nursing Consulting, which helps patients become healthier by coaching them to better health. She works with multiple law firms on the defense of nursing standards. She also developed an RN NCLEX review book and app to use the questions and multiple online courses for nurses and healthcare support staff.

Sandra Isaak, MSN, BSN, RN, FNP-C

Sandra Isaak is an ANCC-certified Family Nurse Practitioner (FNP) who currently works as a nurse practitioner in the emergency room at a local hospital. She has worked in this role for over 14 years, and she has spent the past 16 years teaching theory courses and clinical rotations for Certified Nursing Assistants, LVN to RN, RN, BSN, and MSN students. She has also taught and mentored students as program director of the FNP program at a local private university.

Instructor Interaction: The instructor looks forward to interacting with learners in the online moderated discussion area to share their expertise and answer any questions you may have on the course content.


There are no prerequisites to take this course.

Certification Requirements:

Possess a high school diploma or GED/high school equivalency and must have completed a patient care technician training or education program.

Disclaimer: Training and certification requirements for patient care technicians vary by state, healthcare setting, and employer. Students are responsible for determining the training and certification requirements of employers in the states in which they wish to work.


Hardware Requirements:

  • This course can be taken on either a PC, Mac, or Chromebook.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Software must be installed and fully operational before the course begins.


  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment. The following digital textbook will be provided via links in the classroom after enrollment in the Medical Terminology course:

  • Medical Terminology for Health Professions (eBook)

The following textbook will be shipped to you approximately 7-10 business days after enrollment in the Patient Care Technician course:

  • Fundamental Concepts and Skills for the Patient Care Technician

The average patient care technician (PCT) salary in the U.S. is $35,816, according to, as of April 24, 2024. The salary range is typically dependent on location and could range between $32,761 and $39,651. Variations in salary could also depend on your education, certifications, additional skills, and the number of years you have worked in the profession.

A patient care technician (PCT) is a professional in the healthcare field who supports nurses, doctors, and other medical staff in caring for patients. Patient care technicians observe, catalog, and communicate patient needs and concerns while reporting any changes in status to the patient's care team. As a patient care technician, you will be responsible for making your patients feel comfortable and cared for, which often requires you to provide emotional support and guidance during their treatment.

As a patient care technician, you will support other healthcare staff, including doctors, nurses, and other medical personnel, in caring for patients. You will play a direct role in caring for patients in various healthcare settings such as hospitals, nursing homes, and long-term care facilities.

Your main role as a patient care technician is to improve patient well-being. You'll communicate what the patient is feeling in addition to their medical status. In short, you'll play a very important role in the healthcare sector.

Some specific duties and responsibilities may include:

  • Regularly checking and recording patient blood pressure, heart rate, and pulse
  • Listening to patient concerns, answering questions, and providing guidance
  • Monitoring conditions and providing updates to other members of the healthcare team
  • Moving, repositioning, or turning patients as needed
  • Helping patients dress and use the bathroom
  • Monitoring patient liquid and food intake
  • Escorting patients for tests or procedures in other areas of the medical facility

Although completing training and achieving the Patient Care Technician (PCTC) certification from the NHA, or the Patient Care Technician (PCTC) certification through the American Medical Certification Association (AMCA), is sufficient in most states, you should also research individual state requirements for employment as a patient care technician before beginning the program.

There are definitely some similarities between a patient care technician and a certified nursing assistant (CNA) such as caring for a basic needs like bathing, moving, and feeding patients. However, CNAs are limited to providing this basic care under the supervision of a registered nurse or doctor of medicine. As a patient care technician, you will often be able to do additional tasks such as use EKG machines or draw blood in addition to basic care. The laws in your state will dictate the exact level of responsibility you are able to hold in your patient care technician role.

The Patient Care Technician course, which includes medical terminology, is designed to be completed within 12 months.

This first step to becoming a patient care technician (PCT) is earning your high school diploma or equivalent. You will then need to complete a program that will prepare you to earn a PCT certification that fulfills the requirements set forth by your state. It's a good idea to find an externship as part of your studies to gain valuable hands-on experience and help you complete the clinical portion of your education. After you complete your training courses, it's time to earn your certification by passing exams that are required by your state and/or employer. Finally, it's time to update your resume and apply for and land a patient care technician position.

Yes. You will be prepared for the Certified Patient Care Technician/Assistant certification exam offered by the National Healthcareer Association (NHA).

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

After you register, you will receive 12 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

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