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ed2go Health and Fitness Medical Explore a Career as an Administrative Medical Assistant
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Explore a Career as an Administrative Medical Assistant

Learn what it takes to have a successful career as an administrative medical assistant in the exciting and high-demand world of healthcare.

If you're organized, you're a "people person," and you're interested in a secure job in the healthcare field, a career as an administrative medical assistant may be just what you're looking for. This course will set you on the path to that career and help you determine which aspect of medical information management—from patient contact to billing and coding—suits you best.

6 Weeks / 24 Course Hrs
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Offered in Partnership with your Preferred School

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Learning Method

Instructor-led Confirm your Start Date in Cart

Self-Paced Selection of this learning method allows you to take this course on your own pace, explore the content in any order, and 3 months to complete it. No instructor. Study on your own schedule

Explore a Career as an Administrative Medical Assistant

Learning Method

Instructor-led Confirm your Start Date in Cart

Self-Paced Selection of this learning method allows you to take this course on your own pace, explore the content in any order, and 3 months to complete it. No instructor. Study on your own schedule

Details + Objectives

Course Code: mim

You Will Learn
  • Master the basics of scheduling patients' appointments, surgeries, and hospital admissions
  • Discover how to create, maintain, and file medical charts
  • Learn how to verify patients' insurance, create encounter forms (charge tickets), post charges, obtain pre-authorizations from insurers, and schedule return visits
  • Learn how to apply diagnostic and procedure codes to patients' accounts and bill their insurance companies
  • Learn what a day sheet is, why it's important, and how to keep track of all your patient accounts on a daily, monthly, and yearly basis
  • Understand the basics of keeping a medical office running smoothly—from ordering supplies to scheduling staff meetings and making travel arrangements
How the course is taught
  • Instructor-led course
  • 6 weeks in duration
  • Courses begin each month
  • 2 lessons released each week
  • 24 course hours
How you will benefit
  • Learn whether or not a career in healthcare is right for you and where you fit in
  • Open the door to new career opportunities and discover a fulfilling career path
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Week 1

Take a look at the exciting job opportunities for Administrative Medical Assistants (AMA) including the variety of careers they can choose from, and the different settings where they can work. Then, learn the laws you'll want to know if you become an AMA.

Week 2

Explore the office equipment and computer hardware you're likely to use as an AMA and delve into software—both standard office programs and the specialized software used in the field of medical information management. Then, discover what the rainbow of colored stickers on a medical file means, and you'll even practice creating a patient chart yourself.

Week 3

Find out which forms go in a medical record, and just where you'll put each one. You'll also learn about medical record audits and the legal way to correct a patient's chart. Then, learn everything about what we call a patient encounter

Week 4

Learn more about the tasks a receptionist handles—from opening and closing a medical office to keeping the reception area ship-shape. Then, learn the meaning of terms like managed carecapitation, and fee-for-service, and explore government programs like Medicare, Medicaid, Workers' Compensation, and TRICARE.

Week 5

Understand how to fill in each field of the CMS-1500 claim form. Then, learn all about the field of medical coding which is a great specialty if you’re looking for job security.

Week 6

Learn everything you need to know about procedural coding. Finally, visit the business office and talk about how AMAs keep track of the money coming in and going out.

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Carline Dalgleish

Carline Dalgleish has worked in healthcare administration and education for more than 30 years, starting as a file clerk in the Army/Air Force American Hospital in Nuremberg, Germany on a work-study program. She began her career on the clinical side of healthcare as a licensed vocational nurse (LVN) and emergency medical technician (EMT), but she soon gravitated toward the administrative medical management side—specializing in medical billing and coding, health information management, and HIPAA. She has two bachelor's degrees and a master's degree and is a registered health information administrator (RHIA). She is an AHIMA-approved ICD-10-CM/PCS trainer and the author of several comprehensive ICD-10 training textbooks. She has taught a variety of healthcare administration courses and owns an education services company.

Prerequisites / Requirements


There are no prerequisites to take this course.


Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.

Software Requirements: 

  • PC: Windows XP or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Internet Explorer, Firefox, Chrome, or Safari (We recommend Firefox or Chrome).
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.

Instructional material requirements: 

  • The instructional materials required for this course are included in enrollment and will be available online.
Frequently Asked Questions
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When can I get started?

A new session of each course opens each month, allowing you to enroll whenever your busy schedule permits!

How does it work?

Once a session starts, two lessons will be released each week, for the six-week duration of your course. You will have access to all previously released lessons until the course ends.

How long do I have to complete each lesson?

Keep in mind that the interactive discussion area for each lesson automatically closes 2 weeks after each lesson is released, so you’re encouraged to complete each lesson within two weeks of its release.

What if I need an extension?

The Final Exam will be released on the same day as the last lesson. Once the Final Exam has been released, you will have 2 weeks plus 10 days to complete the Final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.

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