Course Code: GES234
Learn the fundamentals of the restaurant industry and understand your potential career opportunities.
Understand the best ways to deal with stress, difficult customers, sexual harassment, and time management in the workplace.
Explore the best ways to communicate, balance work and life, build relationships, and encourage others to work together on the job.
Master the skills needed to deliver excellent customer service. Understand how to diffuse tense situations and incentivize purchases by using loyalty programs.
Learn NEHA professional food management criteria and master HACCP (Hazard Analysis Critical Control Points) principles.
Become able to communicate in a variety of situations, as well as how to manage change, self-motivate, refine management skills, and learn what legal issues you need to be aware of.
18 High School Credits
Darlene Lawrence is an Academic Coach and Childcare and Education Instructor with 5 years of experience. She is has a Bachelor’s degree in Business Administration and a Master’s degree in teaching.
There are no prerequisites for this program.
This program can be taken on a PC or a Mac. You will need Internet access and email capability.
Adobe Flash Player and Adobe Acrobat Reader are required for this program.
All materials for this program are available online.
Yes, since ed2go programs are online, you never have to actually travel to the school. Most schools offer telephone or online registration.
No additional materials are required for this program.
ed2go courses are non-credit courses, so they do not qualify for federal aid. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses
ed2go programs will provide you with the skills you need to obtain an entry-level position in most cases. We don’t provide direct job placement services, but our facilitators and career counselors will help you build your resume and are available to give advice on finding your first job. Facilitators will also be available to use as a professional reference upon completion of the program. Potential students should always do research on the job market in their area before registering.
Our programs are all open enrollment. You can register and start the program as soon as you are ready.
Please note: Once the program curriculum is accessed online or through submission of a material shipment confirmation, refunds cannot be issued.
The majority of labs can be done using the online lab system. A link to schedule the lab is included with the course for each lab that can be done online.
The time allotted to complete your program has been calculated based on the number of course hours. If after a concerted effort, you are still unable to complete your program on time, your Student Advisor will help you work out a suitable completion date. Please note that a fee may be charged for an extension.