Intermediate CompTIA A+ Certification Prep

Take the second step toward becoming a CompTIA A+ certified tech by mastering virtualization, multifunction devices, three flavors of Windows, plus macOS and Linux operating systems.
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6 Weeks / 24 Course Hrs
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Course code: ac2

This online Intermediate CompTIA A+ Certification Prep course will teach you how to install, organize, maintain, and troubleshoot three different versions of Windows, plus explore similar features in macOS and Linux. You will examine and compare the features and structures of Windows 7, 8/8.1, and 10. Toward the end of the course, you will get a deeper understanding of virtualization and virtual machines in modern networks. Plus, you will learn about printers and multifunction devices, from the various technologies in use to installing and troubleshooting. This course takes you through the second of three steps you need to become both a highly-competent PC tech and a CompTIA A+ certified technician, using the 1001 and 1002 competencies.

What you will learn

  • Learn how to install, organize, maintain, and troubleshoot three different versions of Windows (explore similar features in MacOS and Linux)
  • Examine and compare the features and structures of Windows Vista, 7, and 8/8.1
  • Get a deeper understanding of how we use virtualization and virtual machines in modern networks
  • Learn about printers and multifunction devices, from the various technologies in use to installing and troubleshooting

How you will benefit

  • Master many of the techniques covered on the certification exam and feel confident on test day
  • Become an integral part of any organization as you learn to install and troubleshoot new hardware, software and MFDs
  • Open the door to new opportunities as a technician once certification is achieved

How the course is taught

  • Instructor-led or self-paced online course
  • 6 Weeks or 3 Months access
  • 24 course hours

The first lesson reviews common types of specialized PCs and discuss the hardware components that support their individualized roles. Then you will learn about installing contemporary Windows versions. You will learn about the preparation required, such as checking hardware requirements and backing up your personal files. To ensure a smooth installation process, you don't want to skip this step.

In this lesson, you'll learn basic operating system concepts and the various operating systems (and versions) covered on the CompTIA A+ exams. You will explore common OS functions that enable users, software, and hardware to interact with each other. Next, you will learn the primary user interfaces—the graphic user interface and the command line interface—and how the GUI manifests in recent versions of Windows, macOS, and Linux.

This lesson is all about Windows. You will learn the final preparation steps for installing or upgrading Windows, how to actually install the OS, what to do when you're done, and how to troubleshoot any problems that occur. Finally, you will practice the boot process for each version of Windows.

Get ready to explore the structures that power Windows. This lesson covers the Registry, a database that stores everything about your PC. You will also learn how Windows uses processes and services, the building blocks for everything running in Windows. Finally, you will explore the special Windows tools for programmers.

In this lesson, you will learn how to use the text-based command-line interface. You will explore the command prompt and find out how to use it to navigate the folder structure. You will learn about basic commands for listing files and creating new directories and advanced commands for moving and copying files.

Maintaining operating systems is critical. Because Microsoft Windows looms large in the CompTIA A+ objectives, you will learn how to download the latest Windows updates and service packs from Microsoft. You will also learn about the tools and utilities included in Windows that keep it healthy, like Disk Defragmenter and the System Configuration tool. Finally, this lesson will teach you how to automate your maintenance procedures with the Windows Task Scheduler.

You will learn about how to improve the performance of your system by optimizing your hardware and software. Additionally, you will learn how to install and remove applications and features, as well as updating and rolling back hardware drivers using Device Manager.

This lesson focuses on troubleshooting the boot process. You will explore some problems you may encounter and how to deal with them. You will also learn how to use specific utilities like the Windows Recovery Environment. Finally, this explores using command-line commands to fix boot errors.

A necessary skill every tech needs is to know how to troubleshoot an OS from multiple perspectives. This lesson focuses on what to do when the GUI fails to load normally, and several troubleshooting tools and the scenarios that are most useful.

This lesson explores virtualization—using special software to run a second operating system within your real OS. In addition, you will learn what virtualization is and explain its many benefits. Finally, explore the different types of virtualization and popular virtualization software.

The CompTIA A+ certification strongly stresses the area of multifunction devices (MFDs) and printing, so you will need a high degree of technical knowledge about all types of printers. This lesson starts your exploration of printers and MFDs. You will learn about the types of printers and scanners that are commonly used.

The final lesson will introduce you to installing and troubleshooting multifunction devices and printers. First, you will learn installation, setup, and optimization techniques for all kinds of printers. Lastly, you will learn troubleshooting techniques for impact, thermal, inkjet, and laser printers.

Scott Jernigan, an A+ and Network+ Certified Technician, holds a Master of Arts degree in Medieval History. He teaches A+ Certification and PC hardware classes. He has taught at the FBI Academy in Quantico, VA, Lucent Technologies in Baltimore, MD, and at the United Nations in New York City. Jernigan has also edited numerous computer books, including the best-selling All in One A+ Certification Exam Guide and the Network+ Certification Exam Guide.

Requirements:

Hardware Requirements:

  • Access to a PC running Windows is required.
  • Access to a Mac running macOS (in addition to the PC) is recommended.
  • You should have access to a hard drive that you can install, format, and partition, and to a couple of Plug and Play devices that you can practice installing. Because of the dangers of electro-static discharge (to the machine), you are not required to tear apart your own primary computer.

Software Requirements:

  • PC: Windows 8 or newer.
  • Mac: macOS 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge is also compatible.
  • Adobe Acrobat Reader.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Prerequisites:

Successful completion of the Basic CompTIA A+ Certification Prep course.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Instructor-Led: A new session of each course begins each month. Please refer to the session start dates for scheduling.
Self-Paced: You can start this course at any time your schedule permits.

Instructor-Led: Once a course session starts, two lessons will be released each week for the 6 week duration of your course. You will have access to all previously released lessons until the course ends.
Self-Paced: You have 3 month access to the course. After enrolling, you can learn and complete the course at your own pace, within the allotted access period.

Instructor-Led: The interactive discussion area for each lesson automatically closes two weeks after each lesson is released, so you're encouraged to complete each lesson within two weeks of its release.
Self-Paced: There is no time limit to complete each lesson, other than completing all lessons within the allotted access period.

Instructor-Led: The final exam will be released on the same day as the last lesson. Once the final exam has been released, you will have two weeks plus 10 days (24 days total) to complete the final and finish any remaining lessons in your course. No further extensions can be provided beyond these 10 days.
Self-Paced: Because this course is self-paced, no extensions will be granted after the start of your enrollment.