AI for Business Course: ChatGPT & Copilot

Artificial Intelligence (AI) is rapidly becoming a core part of how the world operates. From streamlining workflows to unlocking new levels of creativity and insight, AI is reshaping industries, careers, and the way we live and work. Those who embrace this fast-evolving technology will lead the way, while those who don’t may find themselves struggling to keep pace.

This AI course is your opportunity to stay ahead of the curve by discovering the transformation of AI in the workplace and how you...

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3 Months / 36 Course Hrs
Open Enrollment
Offered in partnership with your preferred school

North Iowa Area Community College

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AI for Business Course: ChatGPT & Copilot

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Course code: GES3131

What you will learn

  • Understand what Generative AI is, what it can do for you, and the many ways you can benefit from utilizing it
  • Build practical prompt-writing skills and learn to integrate AI into daily workflows to drive more effective results
  • Discover how the various AI models work, how to compare their performance, and when to use each one
  • Learn the differences between ChatGPT and Microsoft Copilot (so you can decide when to use each)
  • Use ChatGPT features, including Projects, Custom GPTs, Agent Mode, Tasks, and Deep Research
  • Customize AI to your voice, style, and role using memory, custom instructions, and personalization
  • Review how to use Microsoft Copilot within the Microsoft 365 (Office) suite to more easily work with data in Excel, improve emails in Outlook, transcribe meetings in Teams, create presentations in PowerPoint, summarize documents, and much more
  • Use Copilot Agents (Researcher, Analyst, and Custom Agents) to handle deep research, data analysis, and more
  • Comprehend how to generate content (such as text, images, and videos) with a look at the ethical, copyright, and legal implications

How you will benefit

  • Become more productive, increase your creativity, and expand your capabilities
  • Complete tasks faster and develop an understanding of how generative tools can support strategic goals
  • Improve prompt writing skills that translate directly to roles in business and analysis
  • Gain experience with workplace AI tools to stay competitive and up to date with industry standards
  • Apply new techniques to streamline communication and creative output in professional settings
  • Build confidence using AI technologies that support career growth in tech-driven and other industries

How the course is taught

  • Self-paced, online course
  • 3 Months to complete
  • Open enrollment, begin anytime
  • 36 course hours
  1. ChatGPT
    1. Fundamentals of Generative AI and ChatGPT
    2. Starting Your First Chat and Refining Responses
    3. AI Models, Pricing Plans, and Disabling Training
    4. Ideas for How You Can Use AI
    5. Using Canvas for Editing & Co-writing with AI
    6. Prompt Engineering Frameworks
    7. Things to Watch Out For: Copyright & Legal Implications
    8. Advanced Data Analysis
    9. Creating Images
    10. Using ChatGPT to Improve Your Prompts
    11. Applying AI to Your Specific Job
    12. Personalizing ChatGPT with Memory
    13. Voice and Vision
  2. ChatGPT Advanced
    1. Evaluation Techniques: How to Judge ChatGPT’s Output
    2. Organizing Chats and Controlling Memory with Projects
    3. Understanding & Choosing the Best AI Model for a Prompt
    4. Comparing Model Performance on Simple & Challenging Prompts
    5. Web Search vs. Deep Research
    6. Agent Mode: Letting AI Take Multi-Step Actions
    7. Advanced Prompt Engineering for Best Results
    8. Making ChatGPT Write in Your Voice or Brand Style
    9. Customizing AI with Custom Instructions
    10. Projects: More Than Just Folders
    11. Building Custom GPTs
    12. Vibe Coding: Let AI Write Code for You
    13. Scheduling and Automating with Tasks
    14. Generating Images in a Consistent Style
  3. Microsoft Copilot
    1. Introduction to Microsoft Copilot
    2. Data Privacy & Disabling Training in Copilot
    3. Getting Started with Copilot
    4. Editing in Pages
    5. Generating Images with Copilot
    6. Copilot Chat vs Copilot Integration into Microsoft 365 Apps
    7. Using Copilot in Microsoft Excel
    8. Using Copilot in Microsoft Outlook
    9. Using Copilot in Microsoft Word
    10. Using Copilot in Microsoft PowerPoint
    11. Using Copilot in Microsoft Teams (Meetings & Chats)
    12. Using Copilot in Microsoft OneDrive
    13. Using Copilot in Microsoft Edge
    14. Researcher Agent for Deep Research
    15. Analyst Agent for Data Analysis
    16. Building Custom Copilot Agents
    17. When to Use Copilot vs. ChatGPT
    18. Staying Up to Date with Copilot
    19. Additional Copilot Features, Agents, and Apps
    20. AI Assignments & Projects

Dan Rodney

Dan Rodney is a coder, designer, and instructor with over 25 years of experience leading innovative training initiatives and creating courses at Noble Desktop. He's taught employees from major corporations as well as individuals wanting to break into tech and design. Dan has been at the forefront of integrating AI into design and business workflows, spearheading Noble Desktop's latest AI course offerings.

Prerequisites:

There are no prerequisites for this course.

Requirements:

Hardware Requirements:

  • This course can be taken on either a PC or Mac. Chromebooks are not compatible.

Software Requirements:

  • PC: Windows 10 or later.
  • Mac: macOS 12 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word Online
  • Adobe Acrobat Reader
  • Google Colab
  • A ChatGPT account: while some activities can be followed using free accounts, full functionality requires the paid version.
  • A Microsoft 365 (Office) subscription with Copilot access. Personal and Family plans include Copilot. Organization/Business plans have Copilot as a paid add-on. While some activities can be followed using free accounts, full functionality requires the paid version.
  • Software must be installed and fully operational before the course begins.

Other:

  • Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

Generative Artificial Intelligence (Generative AI) is a type of AI that creates new content like text, images, music, or code by learning patterns from existing data. It powers tools like chatbots, image generators, and music composers. Unlike traditional AI, which just analyzes data, generative AI produces original outputs. It's widely used in fields like entertainment, education, and software development.

AI for Business: ChatGPT and Copilot is a practical, career-focused course designed to help you use generative AI with confidence in real workplace settings. You will learn how tools like ChatGPT and Microsoft Copilot can help you streamline daily tasks, improve communication, speed up research, generate content, and work more effectively across a wide range of business functions.

You will learn how to write stronger prompts, generate high-quality content, analyze information more efficiently, compare AI tools and models, automate repeatable tasks, and tailor AI to your role, voice, or brand. The course also covers advanced capabilities such as Custom GPTs, AI agents, deep research, and responsible AI use, including privacy, copyright, legal, and ethical considerations.

Yes. The course includes hands-on training with Microsoft Copilot across Microsoft 365 apps such as Excel, Word, Outlook, PowerPoint, Teams, OneDrive, and Edge, along with Copilot Chat, Pages, Researcher Agent, Analyst Agent, and custom Copilot agents. It also covers ChatGPT workflows like Projects, Tasks, Agent Mode, and Custom GPTs, giving you practical ways to automate work, improve productivity, and support business processes with AI.

No.

After you register, you will receive 3 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

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