Business Operations Specialist

The demand for skilled business operations professionals continues to grow across industries such as technology, healthcare, logistics, and professional services. Organizations are seeking professionals who can optimize processes, manage cross-functional teams, and integrate technology solutions to improve efficiency. This business process optimization course equips you with in-demand operational management skills to meet industry needs, including process improvement, project management, data...

9 Months / 300 Course Hrs

Open Enrollment

Offered in partnership with your preferred school

CSU Channel Islands

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Learning method

Instructor-led

$2,085USD

Self-paced. Study on your own schedule

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Details + Objectives

Course code: GES2196

What you will learn

Core principles of business operations and process optimization
How to analyze data to support decision-making
Project management fundamentals and risk mitigation strategies
Effective communication and stakeholder management
Integration of digital tools and automation into operations

How you will benefit

Gain in-demand skills for operations roles across multiple industries
Build a portfolio through real-world assignments and a capstone project
Position yourself for promotions, new career opportunities, or freelance consulting roles

How the course is taught

Self-paced, online course
9 Months to complete
Open enrollment, begin anytime
300 course hours

Outline

Foundations of Business Operations
Operations Management and Continuous Improvement
Data Analysis and Business Intelligence
Project and Risk Management for Operations
Financial and Compliance Essentials
Communication and Stakeholder Management
Technology and Digital Tools for Operations
Managing Teams and Remote Workforces
Freelance Operations and Consulting

Instructors & Support

Kendra Callow-Burgess

Kendra Callow-Burgess is the CEO and Founder of KVA Consultants. She is Business Manager who thrives on efficiency and organization with a passion for streamlining operations and empowering businesses to reach their full potential, Kendra has become a trusted partner for entrepreneurs and business owners alike.

Requirements

Prerequisites:

No prior experience required. Basic computer literacy recommended.

Requirements:

Hardware Requirements:

This course can be taken on either a PC, Mac, or Chromebook device.

Software Requirements:

PC: Windows 10 or later.
Mac: OS 12 or later
Browser: The latest version of Google Chrome or Mozilla Firefox is preferred. Microsoft Edge and Safari are also compatible.
Microsoft Word Online
Adobe Acrobat Reader
Software must be installed and fully operational before the course begins.

Other:

Email capabilities and access to a personal email account.

Instructional Material Requirements:

The instructional materials required for this course are included in enrollment and will be available online.

FAQ

A business operations specialist typically earns $89,130 per year, according to the U.S. Bureau of Labor Statistics, while ZipRecruiter reports a higher national average of $101,453. Typically, salaries range from $80,000 – $105,000 per year, depending on role seniority, industry, and geography.

A business operations specialist is a professional who focuses on improving, streamlining, and supporting a company’s internal operations so that the organization runs efficiently and aligns with business goals. They analyze workflows, identify bottlenecks, and implement process improvements to enhance overall performance.

These professionals are key players in ensuring smooth, efficient, and cost‑effective business operations. Their work blends data analysis, process optimization, cross‑department collaboration, strategic support, and systems improvement.

No.

After you register, you will receive 9 months to complete the course. The time allotted for completion has been calculated based on the number of course hours.

This course is open enrollment, so you can register and start the course whenever you are ready. Access to your course can take 24-48 business hours.

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact the student advising team to see what options you may have available to work out a suitable completion date. Please note that an extension fee may be charged.

Our courses are designed to accommodate various learning preferences. Depending on the course structure, you may get different forms of support. Self-paced courses are designed to be user-friendly and independent, minimizing the need for external support. In courses with instructors, our direct platform support feature includes opportunities for questions, discussions, and remediation, with email and phone support available for select courses. Our student advising team is available to guide you on program requirements and administrative requests, but they do not provide assistance with course content. Our goal is to provide you with the necessary support for success, whether it's through self-paced exploration, direct communication, or guidance from our advising team.

Upon successfully passing the final exam, you will be awarded a certificate of completion from the school or organization that you registered through.

ed2go courses will help you gain the skills you need to obtain an entry-level position in most cases. However, you should always research the job market in your area before enrolling.

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA, and Pell Grant. In some states, vocational rehab or workforce development boards may provide funding to take our courses. Additionally, you may qualify for financial assistance if you meet certain requirements. Learn more about financial assistance.

If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us.”

Business Operations Specialist

CSU Channel Islands