Course Code: GES328
Learn to understand and operate BIOS/UEFI tools, motherboard components, CPU and RAM types, PC expansion cards, and power supplies. You’ll also understand storage devices, display devices, peripheral devices, network architecture devices, and characteristics of TCP/IP.
Master PC connection interfaces, network cables and connectors, Wi-Fi networking standards, internet connection types, and networking tools. In unit 4, you’ll learn about laptop components, displays, features, and mobile devices.
Understand SOHO’s, printers, and how to maintain a printer. You’ll also cover troubleshooting best practices for RAMP, CPU, RAID, networks, mobile devices, and printers.
Learn the fundamentals of Microsoft Operating Systems. Continue on to learn about Windows OS security, Microsoft command line tools, and Windows control panel utilities. In unit 2, you’ll learn about the basic features of mobile operating systems, how to secure mobile devices, and how to configure basic mobile device network connectivity and email.
Understand client-side virtualizations, basic cloud concepts, Windows networking on a client/desktop, and SOHO wireless and wired networks. Additionally, you’ll learn about common security threats and vulnerabilities, security best practices, and how to safely destroy and dispose of data.
Develop an understanding of safety procedures, how to handle prohibited content and activity, proper communication techniques, and how to explain privacy to clients. Lastly, in unit 6 you’ll cover troubleshooting best practices for PC operating systems, PC security issues, common mobile and OS security issues, and you’ll learn about troubleshooting theory.
David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.
There are no prerequisites to enroll in this course, however you should have basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills.
This course is for you if you're interested in pursuing a career in information technology, specifically related to PC technology. This course will prepare you obtain a CompTIA A+ Certification designation.
The instructional materials required for this course are included in enrollment.The following textbooks will be shipped to you approximately 7-10 business days after enrollment:
Anyone I had contact with was very personable and truly offered wonderful assistance and advice.
- J.W., Stark State College"
My instructor was perfect on all counts; couldn't have asked for better support.
- R.O., Excelsior College"
I learned very good skills from the videos by Dr. Dean McDonald. He spoke quick and fast, but was very knowledgeable. His experience truly communicated well over the lecture videos and helped give me a grasp of the concepts. The handouts were also extremely helpful, as they were used as a study guide for quizzes, tests, and final exam. They can easily be downloaded, quickly be read, and be readily available before the vendor examination. Laurel Eismann was consistent with keeping track of my progress. She maintained communication by sending reminders and encouragements to continue through the course. Her advice has been very helpful to me. She is a good adviser and I would recommend her to others seeking to take this course.
- B.G., University of South Florida"
I liked the variety of instruction materials; it wasn't just text or reading. The lectures and worksheets and labs were good reinforcement of the topics. I liked having a course syllabus and daily schedule to follow. It kept me motivated and on task.
- K.S., Blackhawk Technical College"
I loved the Flexibility of the course, because as an older person and disable it was manageable.
- O.N., University of Hawaii-Manoa"
Yes, ed2go courses are completely online. However, keep in mind that not all certifying bodies or industry-specific certifications are recognized internationally. Please review your country’s regulations prior to enrolling in courses that prepare for certification.
Yes, this training course prepares you for the latest version of the CompTIA A+ certification. This currently includes the CompTIA A+ Exam 220-901 and Exam 220-902. You will receive exam vouchers upon successful completion of the course and your financial obligation.
This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.
This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.
The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.
You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.
Upon successful completion of the course, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the CompTIA 220-901 and 220-902 exams after successful completion of the course and financial obligation.
This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.
ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance
If you have questions that are not answered on our website, representatives are available via LIVE chat. You can also call us at 1-877-221-5151 during regular business hours to have your questions promptly answered. If you are visiting us during non-business hours, please send us a question using the “Contact Us” form.
The majority of labs can be done using the online lab system. A lab scheduling link is included.
CompTIA stands for Computing Technology Industry Association, and it’s the top supplier of vendor-neutral IT certifications worldwide. CompTIA is a non-profit trade association that has been in existence for over 20 years and has issued more than 2 million IT certifications. Its certifications are highly sought-after in companies of all sizes around the globe.
The skills you will master with CompTIA A+ Certification include: connecting hardware, PC and mobile device troubleshooting and problem solving; working with various types of networks; installing and supporting OS; identifying and protecting against security vulnerabilities; connecting users regardless of type of device; and following operational procedures to better enable employees to do their jobs. CompTIA A+ is considered a foundation for IT and tech support roles.
While there is never a guarantee of a specific position, you will qualify for several jobs once you earn your CompTIA A+ certification. Earning A+ will prepare you for success as an IT Support Specialist, Help Desk Technician, Desktop Support Analyst, Field Service Technician, and more.
According to a recent IT Skills and Salary Report by Global Knowledge, professionals with a CompTIA A+ certification earn an average salary over $72,500. Years of experience and location will also play a role in salary, but earning these credentials will provide you with a lucrative start to your new career.
You will be given 90 minutes to compete a maximum of 90 questions on the exam. CompTIA Certification exams are composed of multiple choice questions, drag and drop questions and performance-based questions (PBQs). PBQs are designed to simulate an environment you are likely to encounter in the workplace and test your ability to problem-solve within that arena. You can test your skills in sample PBQs on the CompTIA website.
You will take your CompTIA A+ Certification Exam at Pearson VUE testing center. These proctored testing centers can be found nationwide and specific locations can be found on the Pearson VUE site at: www.pearsonvue.com.
CompTIA A+ certification is extremely important. The vast majority of IT professionals begin their careers by earning a CompTIA A+ credential because it is a nationally recognized standard of excellence. This certification looks good on your resume, proves to employers that you are up to speed on the latest industry knowledge and practices, and is a prerequisite for many employers to even consider you for a position. Research has even shown that professionals with certifications earn more than those without them. Earning CompTIA A+ certification can open doors to new opportunities and help ensure your success.
There are currently 13 CompTIA certifications available for all professional levels, from a “pre-career” certification all the way up to advanced credentials like the CompTIA Advanced Security Practitioner (CASP). This course covers the material you will need to know in order to earn the A+ certification which is considered a core skills credential. You will learn the basics of the IT and cyber security fields, and this base knowledge can help you determine what interests you most as you move to a more specialized career track.
The best CompTIA certifications will depend on your level of experience and the direction you wish to take your career. It is always a good idea to begin with the core skills certification covered in this online training course to provide yourself with a basic knowledge before diving into a specialty. CompTIA A+ is the first step for those wishing to enter the industry. This certification is also a prerequisite for many of the more advanced CompTIA certifications.
The majority of labs can be done using the online lab system. A lab scheduling link is included.
This certification expires three years after the date it is issued. However, you will be able to extend the life of your certification in three-year increments by completing approved continuing education. Continuing education (CE credits) helps you stay up-to-date in your knowledge within a constantly changing IT industry. Earning higher-level CompTIA certifications will also provide an extension for your certification as you progress in your career.