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ed2go Information Technology Networking CompTIA A+ Certification Training
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CompTIA A+ Certification Training

CompTIA™ A+ Certification Training

This course will prepare you for CompTIA A+ certification. You can earn this certification after you pass two exams. The CompTIA A+ Certification Exam 220-901, covers the foundational hardware knowledge a PC support technician should know. The CompTIA A+ Certification Exam 220-902 covers the operating system, virtualization, mobile device management and hardware troubleshooting skills.

CompTIA™ A+ Certification is vendor neutral and internationally recognized, giving you a competitive advantage no matter what country you're working in and what hardware you're working with. This course offers enrollment with or without vouchers. The vouchers are pre paid access to sit for the certifying CompTIA™ certification exams (CompTIA 220-901 and 220-902) upon completion of the course and eligibility. 

6 Months / 290 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

Association of Executive and Administrative Professionals

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Include Voucher: Access to certification exam

Self-paced. Study at your own schedule

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Self-paced. Study at your own schedule

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CompTIA A+ Certification Training

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Details + Objectives

Course Code: GES328

What You Will Learn
  • Understand basic PC hardware and its functions
  • Learn the installation, maintenance, and troubleshooting processes for most computers
  • Master the setup and installation of various operating systems
  • Learn how to manage desktop and mobile devices
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 290 course hours
How you will benefit
  • Complete the course and be fully prepared to take CompTIA 220-901 and 220-902 certification exams
  • Study vendor neutral software and processes so you can work for a variety of clients and employers
  • Begin the path toward a successful IT career
  • Understand the fundamental language of the IT world so as to better communicate with coworkers, employers, and clients

Outline

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CompTIA A+ (220-901) – Units 1 and 2

Learn to understand and operate BIOS/UEFI tools, motherboard components, CPU and RAM types, PC expansion cards, and power supplies. You’ll also understand storage devices, display devices, peripheral devices, network architecture devices, and characteristics of TCP/IP.

CompTIA A+ (220-901) – Units 3 and 4

Master PC connection interfaces, network cables and connectors, Wi-Fi networking standards, internet connection types, and networking tools. In unit 4, you’ll learn about laptop components, displays, features, and mobile devices.

CompTIA A+ (220-901) – Units 5 and 6

Understand SOHO’s, printers, and how to maintain a printer. You’ll also cover troubleshooting best practices for RAMP, CPU, RAID, networks, mobile devices, and printers.

CompTIA A+ (220-902) – Units 1 and 2

Learn the fundamentals of Microsoft Operating Systems. Continue on to learn about Windows OS security, Microsoft command line tools, and Windows control panel utilities. In unit 2, you’ll learn about the basic features of mobile operating systems, how to secure mobile devices, and how to configure basic mobile device network connectivity and email.

CompTIA A+ (220-902) – Units 3 and 4

Understand client-side virtualizations, basic cloud concepts, Windows networking on a client/desktop, and SOHO wireless and wired networks. Additionally, you’ll learn about common security threats and vulnerabilities, security best practices, and how to safely destroy and dispose of data.

CompTIA A+ (220-902) — Units 5 and 6

Develop an understanding of safety procedures, how to handle prohibited content and activity, proper communication techniques, and how to explain privacy to clients. Lastly, in unit 6 you’ll cover troubleshooting best practices for PC operating systems, PC security issues, common mobile and OS security issues, and you’ll learn about troubleshooting theory.

Details
CompTIA A+ (220-901)
    I.    Unit 1
            A.    BIOS/UEFI Tools
            B.    Motherboard Components
            C.    CPU Types
            D.    RAM Types
            E.    PC Expansion Cards
            F.    Power Supply

    II.    Unit 2
            A.    Storage Devices
            B.    Compare and Contrast types of display devices
            C.    Install and configure peripheral devices
            D.    Network architecture devices
            E.    Characteristics of TCP/IP

    III.    Unit 3
            A.    PC connection interfaces
            B.    Network cables and connectors
            C.    Wi-Fi Networking Standards and Encryption
            D.    Internet Connection Types
            E.    Networking Tools

    IV.    Unit 4
            A.    Laptop Components
            B.    Laptop Displays
            C.    Laptop Features
            D.    Mobile Devices

    V.    Unit 5
            A.    SOHO’s
            B.    Printers
            C.    Printer Maintenance

    VI.    Unit 6
            A.    Troubleshooting RAM, CPU
            B.    Troubleshooting RAID
            C.    Troubleshoot Networks
            D.    Troubleshoot Mobile Devices
            E.    Troubleshoot Printers

CompTIA A+ (220-902)
    I.    Unit 1
            A.    Features and requirements of Microsoft Operating Systems
            B.    Windows OS security settings
            C.    Install Windows PC operating systems
            D.    Microsoft command line tools
            E.    Microsoft operating system features and tools
            F.    Windows Control Panel utilities

    II.    Unit 2
            A.    Basic features of mobile operating systems
            B.    Securing mobile devices
            C.    Configure basic mobile device network connectivity and email

    III.    Unit 3
            A.    Client-side virtualization
            B.    Basic cloud concepts
            C.    Windows networking on a client/desktop
            D.    SOHO wireless and wired networks

    IV.    Unit 4
            A.    Common security threats and vulnerabilities
            B.    Security best practices to secure a workstation
            C.    Data destruction and disposal methods

    V.    Unit 5
            A.    Safety procedures
            B.    Prohibited content/activity, and explain privacy, licensing and policy concepts
            C.    Proper communication techniques and professionalism

    VI.    Unit 6
            A.    Troubleshoot PC operating system problem
            B.    Troubleshoot common PC security issues
            C.    Troubleshoot common mobile OS and security issues
            D.    Explain troubleshooting theory
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Instructors & Support

David Grimes

David Grimes has more than 10 years of management and leadership experience in the private and non-profit sectors. Grimes is passionate about technology and education, having worked as academic dean, student services director, technology coordinator, teacher, consultant, and technology columnist. He holds a Master of Education and a Bachelor of Science from Ohio State University, both in Technology Education.

Requirements

Prerequisites / Requirements

Prerequisites:

There are no prerequisites to enroll in this course, however you should have basic knowledge of computer hardware and operating systems—for example, how to power up and log on to a machine, how to use a mouse and keyboard, and basic Microsoft Windows navigation skills.

This course is for you if you're interested in pursuing a career in information technology, specifically related to PC technology. This course will prepare you obtain a CompTIA A+ Certification designation.

Requirements:

Hardware Requirements: 

  • This course can be taken on either a PC or Mac device. Mac users are encouraged to have access to a Windows environment on their device.

Software Requirements: 

  • PC: Windows 7 or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.
Instructional Materials

The instructional materials required for this course are included in enrollment.

Upon registration, you will receive a copy of A+ Guide to IT Technical Support, Ninth Edition.

FAQs

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Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

Does this course prepare for a certification?

Yes, this training course prepares you for the latest version of the CompTIA A+ certification.  This currently includes the CompTIA A+ Exam 220-901 and Exam 220-902. You will receive exam vouchers upon successful completion of the course and your financial obligation.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded a certificate of completion. In addition, you will receive exam vouchers for the CompTIA 220-901 and 220-902 exams after successful completion of the course and financial obligation.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

How do I do the applied labs if I don't have equipment?

The majority of labs can be done using the online lab system. A lab scheduling link is included.

 

What does comptia stand for?

CompTIA stands for Computing Technology Industry Association, and it’s the top supplier of vendor-neutral IT certifications worldwide. CompTIA is a non-profit trade association that has been in existence for over 20 years and has issued more than 2 million IT certifications. Its certifications are highly sought-after in companies of all sizes around the globe.

What skills will I master with comptia a+ certification?

The skills you will master with CompTIA A+ Certification include: connecting hardware, PC and mobile device troubleshooting and problem solving; working with various types of networks; installing and supporting OS; identifying and protecting against security vulnerabilities; connecting users regardless of type of device; and following operational procedures to better enable employees to do their jobs. CompTIA A+ is considered a foundation for IT and tech support roles.

What type of job can I get with comptia a+ certification?

While there is never a guarantee of a specific position, you will qualify for several jobs once you earn your CompTIA A+ certification. Earning A+ will prepare you for success as an IT Support Specialist, Help Desk Technician, Desktop Support Analyst, Field Service Technician, and more.

What is the average salary of someone with a+ certification?

According to a recent IT Skills and Salary Report by Global Knowledge, professionals with a CompTIA A+ certification earn an average salary over $72,500. Years of experience and location will also play a role in salary, but earning these credentials will provide you with a lucrative start to your new career.

What can I expect during my certification exams?

You will be given 90 minutes to compete a maximum of 90 questions on the exam. CompTIA Certification exams are composed of multiple choice questions, drag and drop questions and performance-based questions (PBQs).  PBQs are designed to simulate an environment you are likely to encounter in the workplace and test your ability to problem-solve within that arena. You can test your skills in sample PBQs on the CompTIA website.

Where will I take my comptia a+ certification exam?

You will take your CompTIA A+ Certification Exam at Pearson VUE testing center. These proctored testing centers can be found nationwide and specific locations can be found on the Pearson VUE site at: www.pearsonvue.com. 

How important is comptia a+ certification?

CompTIA A+ certification is extremely important. The vast majority of IT professionals begin their careers by earning a CompTIA A+ credential because it is a nationally recognized standard of excellence. This certification looks good on your resume, proves to employers that you are up to speed on the latest industry knowledge and practices, and is a prerequisite for many employers to even consider you for a position. Research has even shown that professionals with certifications earn more than those without them. Earning CompTIA A+ certification can open doors to new opportunities and help ensure your success.

How many comptia certifications are there?

There are currently 13 CompTIA certifications available for all professional levels, from a “pre-career” certification all the way up to advanced credentials like the CompTIA Advanced Security Practitioner (CASP). This course covers the material you will need to know in order to earn the A+ certification which is considered a core skills credential.  You will learn the basics of the IT and cyber security fields, and this base knowledge can help you determine what interests you most as you move to a more specialized career track. 

What are the best comptia certifications to have?

The best CompTIA certifications will depend on your level of experience and the direction you wish to take your career. It is always a good idea to begin with the core skills certification covered in this online training course to provide yourself with a basic knowledge before diving into a specialty. CompTIA A+ is the first step for those wishing to enter the industry. This certification is also a prerequisite for many of the more advanced CompTIA certifications.

How do I do the applied labs if I don't have equipment?

The majority of labs can be done using the online lab system. A lab scheduling link is included.

 

How long does my certification last?

This certification expires three years after the date it is issued. However, you will be able to extend the life of your certification in three-year increments by completing approved continuing education. Continuing education (CE credits) helps you stay up-to-date in your knowledge within a constantly changing IT industry. Earning higher-level CompTIA certifications will also provide an extension for your certification as you progress in your career.

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