Courses Courses Arts and Design Arts and Design Animation Graphic Arts Photography Web Design Business Business Accounting Administrative Communication Finance Marketing and Sales Operations Project Management Small Business Soft Skills Career Online High School Career Online High School Online High School Diploma Computer Applications Computer Applications Autodesk Microsoft QuickBooks Windows Computer Programming Computer Programming Programming Classes Construction and Trades Construction and Trades Construction Environmental and Energy Trades Health and Fitness Health and Fitness Alternative Medicine Dental Fitness Medical Veterinary Wellness Hospitality Hospitality Hospitality Service Information Technology Information Technology Cloud Computing Networking Other Security Language Language Languages Legal Legal Legal Studies Math and Science Math and Science Mathematics and Science Teacher Professional Development Teacher Professional Development Child Development Classroom Technology Math and Science Reading and Writing Test Prep Test Prep Exam Prep Writing Writing Writing and Editing Skill Map How It Works How It Works About ed2go Externship Programs Financial Assistance Corporate Training Find a School Student Blog Military

CONTACT US

(855) 520-6806

See all results for ""

See All Courses

ed2go Legal Online Legal Studies Certificate in Healthcare and Eldercare
Return to Online Legal Studies
certificate-in-healthcare-and-eldercare

Certificate in Healthcare and Eldercare

This course provides you with the skills necessary to become a practicing mediator specializing in healthcare or eldercare disputes. It provides training in the INACCORD® conflict resolution model, and offers you the chance to practice your skills through simulated roleplaying exercises. Additional specialized training will cover healthcare and eldercare topics including bioethics, family-provider disputes, elder abuse, and common billing and insurance conflicts. Upon successful completion, Mediators Without Borders will award you individual professional certifications in Mediation, Applied Mediation Practice, Healthcare and Eldercare Mediation, and Professional Healthcare and Eldercare Mediation. A final exam is optional upon completion of the course.

6 Months / 240 Course Hrs
Open enrollment

Offered in Partnership with your Preferred School

George Mason University

Why this school? It's been chosen based on your location or if you've visited this school's website. Change School

Learning Method

Instructor-led

Self-Paced. Study on your own schedule

Contact Us for additional information

Certificate in Healthcare and Eldercare

Contact Us

Details + Objectives

Course Code: GES431

What You Will Learn
  • Articulate the use of the INACCORD® Conflict Analysis model for use in healthcare and eldercare mediation
  • Examine the Three Phases and Four Stages of the INACCORD® model
  • Explore the pre-interview and post interview phases of the INACCORD® mediation as applied to health and eldercare disputes
  • Apply the Touchstone Skills of questioning, reflecting, and reframing to simulated mediation cases
  • Apply INACCORD® surveys to simulated cases and analyze the results
  • Examine ways the healthcare system and eldercare issues generate conflict
  • Understand theories related to healthcare and family systems and apply concepts to healthcare/eldercare disputes
  • Identify common healthcare and eldercare disputes and the various roles played by involved parties
  • Understand the mental and physical effects of aging and apply mediation to specific issues
  • Demonstrate an understanding of mediation ethics and bioethical standards as they apply to healthcare and eldercare issues
How the course is taught
  • Self-paced, online course
  • 6 months to complete
  • Open enrollment, begin anytime
  • 240 course hours
How you will benefit
  • Receive four individual certificates in Mediation, Applied Mediation Practice, Health and Eldercare Mediation and Professional Health and Eldercare Mediator
  • Prepare to work in a hospital, nursing home, assisted living facility, research lab, private practice, insurance company, and more
  • Better the lives of the aging population by helping clients resolve conflicts
  • Help families navigate aging and end of life issues while preserving their lifelong relationships
  • Embark on a meaningful career that will be fulfilling both professionally and personally

Outline

Expand All
INACCORD® Mediation Certificate Part I

Study justice and alternative dispute resolution tactics, conflict analysis models, and the various aspects of the touchstone skills.

INACCORD® Mediation Certificate Part II

Cover the memorandum of agreement, special issues in mediation, and legal processes and ethics.

INACCORD® Applied Practice Part I

Learn how your acquired skills will work when executed including conflict analysis, touchstone skills, and INACCORD® demo practice.

INACCORD® Applied Practice Part II

Know how to facilitate INACCORD® in phases. Understand how to stage different levels of interventions, and learn how to evaluate ethical dilemmas and mitigation.

Healthcare and Eldercare Mediation Part I

Study common conflicts in health and eldercare. Learn about the fields of eldercare mediation, the bioethics mediation process, and probate and trust mediation.

Healthcare and Eldercare Mediation Part II

Complete the course by learning about family mediation skills, workplace disputes, systems theories, and conflicts within the health insurance industry.

Details

I.    INACCORD® Mediation Certificate
                A.    Justice and Alternative Dispute Resolution
                B.    Overview of  INACCORD® Conflict Analysis Model
                C.    Phases and Stages of the INACCORD® Conflict Analysis Model
                D.    The Touchstone Skills Part I
                E.    The Touchstone Skills Part II
                F.    Crafting the Memorandum of Agreement
                G.    Special Issues In Mediation
                H.    Legal Processes and Ethics
II.    INACCORD® Applied Practice
                A.    INACCORD® Conflict Analysis in Practice
                B.    Touchstone Skills in Practice
                C.    INACCORD® Demo Practice
                D.    Facilitating  INACCORD® Phase Two, Stage 1 Interventions
                E.    Facilitating the InAccord® Caucus
                F.     INACCORD® Phase Two, Stages 2 & 3 Interventions
                G.    INACCORD® Phase Two, Stage 4 Interventions
                H.    Ethical Dilemmas and Mitigation
III.    Healthcare and Eldercare Mediation
                A.    Common Conflicts in Health and Eldercare
                B.    The Field of Eldercare Mediation
                C.    The Bioethics Mediation Process
                D.    Probate and Trust Mediation
                E.    Family Mediation Skills
                F.    Workplace Disputes in Healthcare and Elder Mediation
                G.    Systems Theory and Organizational Development
                H.    Conflicts within the Health Insurance Industry

View All Sections

Instructors & Support

Brian Luther

Brian Luther is a Colorado licensed attorney and certified mediator and arbitrator. He has more than 15 years of mediation and dispute resolution experience. He spent eight years supervising and mentoring attorneys at LexisNexis, a leading legal research corporation and over five years as Lead Trainer and Internship Supervisor for Mediators Without Borders. Luther presides as an impartial Hearing Officer for the City of Longmont, Colorado and was just appointed as an alternate board member for the City of Longmont Board of Adjustments & Appeals. He is a graduate of Rutgers University and has a law degree from the New England School of Law.

Requirements

Prerequisites / Requirements

Prerequisites:

Students must be able to use a browser and Microsoft Word to complete the assignments and navigate the online campus. Students should have basic computer skills and be comfortable navigating the Internet and using email. Students must be willing to learn to write at a professional level in order to generate contracts and fulfill various written tasks related to mediation and restorative justice.

Requirements:

Hardware Requirements: 

  • This course can be taken on either a PC or Mac device.
  • You need a microphone to participate in the role play practices.

Software Requirements: 

  • PC: Windows Vista or later.
  • Mac: OS X Snow Leopard 10.6 or later.
  • Browser: The latest version of Google Chrome or Mozilla Firefox are preferred. Microsoft Edge and Safari are also compatible.
  • Microsoft Word
  • Windows Media Player
  • Skype
  • Adobe Flash Player. Click here to download the Flash Player.
  • Adobe Acrobat Reader. Click here to download the Acrobat Reader.
  • Email capabilities and access to a personal email account.
  • Software must be installed and fully operational before the course begins.
Instructional Materials

The instructional materials required for this course are included in enrollment and will be available online.

FAQs

Expand All
Can I register for a course if I am an international student?

Yes, ed2go courses are online, so you never have to actually travel to the school. Most schools offer telephone or online registration.

Does this course prepare for a certification?

Yes, this course prepares you to sit for the InAccord Certified Mediator and Arbitrator exam. The exam is one of three parts to certification. The other requirements are role play practice which you will log as part of your applied practice course and the submission of surveys and other documentation from ten volunteer or live cases.

When can I start the course?

This course is open enrollment, so you can register and start the course as soon as you are ready. Access to your course can take 24-48 business hours.

How long does it take to complete this course?

This course is self-paced and open enrollment, so you can start when you want and finish at your own pace. When you register, you'll receive six (6) months to complete the course.

What if I don't have enough time to complete my course within the time frame provided?

The time allotted for course completion has been calculated based on the number of course hours. However, if you are unable to complete the course, contact your Student Advisor to help you work out a suitable completion date. Please note that an extension fee may be charged.

What kind of support will I receive?

You may be assigned with an instructor or team of industry experts for one-on-one course interaction. Your support will be available (via e-mail) to answer any questions you may have and to provide feedback on your performance. All of our instructors are successful working professionals in the fields in which they teach. You will be assigned to an Advisor for academic support.

What happens when I complete the course?

Upon successful completion of the course, you will be awarded individual certificates of completion for each course and an overall certificate for the course completion.

Am I guaranteed a job?

This course will provide you with the skills you need to obtain an entry-level position in most cases. Potential students should always do research on the job market in their area before registering.

Can I get financial assistance?

ed2go courses are non-credit, so they do not qualify for federal aid, FAFSA and Pell Grant. In some states, vocational rehab or workforce development boards will pay for qualified students to take our courses. Additionally, some students may qualify for financial assistance when they enroll, if they meet certain requirements. Financing is available from select schools. Learn more: https://www.ed2go.com/career/financial-assistance

How can I get more information about this course?

If you have questions that are not answered on our website, please feel free to contact us via LIVE CHAT or by calling us at (855) 520-6806. If you are visiting us during non-business hours, please feel free to send us a question using the Contact Us form.

Browse All